Crédit Agricole SA
Unix / Linux RUN Engineer(58755)
Crédit Agricole SA, California, Missouri, United States, 65018
He/She will be a technical RUN expert for all Unix/Linux services in CA-CIB. As such, he/she will provide BAU support and act as the last level of escalation point for all production support activities within the Unix/Linux team in Singapore. He/She is accountable for the overall health and stability of the technical solutions within his scope. He/She has to work effectively with technical peers such as architects, peer experts and project teams on technology road maps and projects. He/She will have control over the scope of technical activities, develop best practices, manage knowledge and ensure the necessary trainings are imparted to the team wherever applicable.The Unix/Linux team operates the RUN activities and delivers projects for its infrastructure scope covering Redhat, Solaris, HP-UX, Veritas Geocluster and MC/Service Guard in a heterogeneous environment running NFS, Centrify, NIS and LDAP with HPE and Sun-Oracle hardware.Job Detailed Description
An Expert has a wide spectrum of responsibilities and actions.As an expert of his/her team, he/she:assigns technical tasks and manages delegation for technical issues,animates the team to encourage collaboration and sharing of best practices,has a role in supporting technical skills development and provides training when required.supports new technologies and leverages them to provide consistency of service across streams,manages service improvements for all Unix/Linux services supported throughout the organization,documents, reviews, maintains and shares relevant technical information to the team,provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA,implements and develops improvements based on LEAN-CA-CIB best practices,focuses on automation and optimum use of the team to improve efficiency,drives and delivers root cause for any high severity issue,reviews technology changes to identify potential risks,is responsible for problem management and resolution.As an experienced professional in Unix/Linux Services, he/she:supports his/her team during diagnosis when technical issues rise in his/her scope of expertise,is aware of the global IT structure so that he/she anticipates interrelationships within the organization,engages with technical peers, Service managers, Architect and project teams on technology roadmap and projects,facilitates transformation projects and suggests future directions for new areas of improvement and change, guarantees the production readiness and license to operate of new projects and solutions,is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role,actively engages to understand new technologies and technology trends and reviews them with a view to incorporating them into CACIB operations.Supplementary Information
actively assist in identifying the most technically skilled candidates for open roles,technically coach and develop partner resources to improve quality and productivity,defines the technical skillset required to support CA-CIB technologies.As the escalation point of contact for Clients, he/she:manages the daily relationship with Clients including planning, requests clarification, risks mitigation and service quality.Legal and Regulatory responsibilities, he/she:complies with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.maintains appropriate knowledge to ensure to be fully qualified to undertake the role.completes all mandatory training as required to attain and maintain competence.Geographical area
City
Bachelor Degree / BSc Degree or equivalentBachelor and above in relevant discipline.Level of minimal experience
11 years and more.Experience
Job Specific Environment and/or Organization.Fluent in English written and spoken.Working hours will be in rotating shifts and primarily to cover Europe business hours.On-call support will be expected on a rotational basis on both weekdays and weekends.Candidate Profile
Mandatory track record:Minimum 8-10 years of experience in managing Unix/Linux environment with about 3-5 years of experience in financial institutes.Must be a Bachelors/Engineering graduate.Subject matter expert on technologies – Redhat 6/7/8, Solaris 10/11, HP-UX 11.31, Veritas Infoscale Cluster and MC/Service Guard Cluster.In depth hands-on knowledge/experience with NFS, NIS, LDAP, Centrify, Redhat Satellite, KVM Virtualization, LDOM/OVM and HPE & Sun-Oracle hardware.Well versed with Scripting and Automation (Ansible, Python, Bash).Knowledge and/or hands-on working experience with emerging technologies – Cloud IaaS, Hadoop Big Data, Network/Security basics, Storage/Backup basics, HyperV/ESX basics.Excellent communication, interpersonal and logical skills.Customer service oriented and a strong team player.Ability to work under pressure and a commitment to solving issues.General information
Entity
About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB) Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022). 8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients. For more information, please visit www.ca-cib.com Twitter: https://twitter.com/ca_cib LinkedIn: https://www.linkedin.com/company/credit-agricole-cib/ By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.
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An Expert has a wide spectrum of responsibilities and actions.As an expert of his/her team, he/she:assigns technical tasks and manages delegation for technical issues,animates the team to encourage collaboration and sharing of best practices,has a role in supporting technical skills development and provides training when required.supports new technologies and leverages them to provide consistency of service across streams,manages service improvements for all Unix/Linux services supported throughout the organization,documents, reviews, maintains and shares relevant technical information to the team,provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA,implements and develops improvements based on LEAN-CA-CIB best practices,focuses on automation and optimum use of the team to improve efficiency,drives and delivers root cause for any high severity issue,reviews technology changes to identify potential risks,is responsible for problem management and resolution.As an experienced professional in Unix/Linux Services, he/she:supports his/her team during diagnosis when technical issues rise in his/her scope of expertise,is aware of the global IT structure so that he/she anticipates interrelationships within the organization,engages with technical peers, Service managers, Architect and project teams on technology roadmap and projects,facilitates transformation projects and suggests future directions for new areas of improvement and change, guarantees the production readiness and license to operate of new projects and solutions,is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role,actively engages to understand new technologies and technology trends and reviews them with a view to incorporating them into CACIB operations.Supplementary Information
actively assist in identifying the most technically skilled candidates for open roles,technically coach and develop partner resources to improve quality and productivity,defines the technical skillset required to support CA-CIB technologies.As the escalation point of contact for Clients, he/she:manages the daily relationship with Clients including planning, requests clarification, risks mitigation and service quality.Legal and Regulatory responsibilities, he/she:complies with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.maintains appropriate knowledge to ensure to be fully qualified to undertake the role.completes all mandatory training as required to attain and maintain competence.Geographical area
City
Bachelor Degree / BSc Degree or equivalentBachelor and above in relevant discipline.Level of minimal experience
11 years and more.Experience
Job Specific Environment and/or Organization.Fluent in English written and spoken.Working hours will be in rotating shifts and primarily to cover Europe business hours.On-call support will be expected on a rotational basis on both weekdays and weekends.Candidate Profile
Mandatory track record:Minimum 8-10 years of experience in managing Unix/Linux environment with about 3-5 years of experience in financial institutes.Must be a Bachelors/Engineering graduate.Subject matter expert on technologies – Redhat 6/7/8, Solaris 10/11, HP-UX 11.31, Veritas Infoscale Cluster and MC/Service Guard Cluster.In depth hands-on knowledge/experience with NFS, NIS, LDAP, Centrify, Redhat Satellite, KVM Virtualization, LDOM/OVM and HPE & Sun-Oracle hardware.Well versed with Scripting and Automation (Ansible, Python, Bash).Knowledge and/or hands-on working experience with emerging technologies – Cloud IaaS, Hadoop Big Data, Network/Security basics, Storage/Backup basics, HyperV/ESX basics.Excellent communication, interpersonal and logical skills.Customer service oriented and a strong team player.Ability to work under pressure and a commitment to solving issues.General information
Entity
About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB) Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022). 8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients. For more information, please visit www.ca-cib.com Twitter: https://twitter.com/ca_cib LinkedIn: https://www.linkedin.com/company/credit-agricole-cib/ By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.
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