Collabera
Technical Support Associate
Collabera, Golden Valley, Minnesota, United States,
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom). We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.Not only are we committed to meeting and exceeding our customer’s needs, but also are committed to our employees’ satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 50 offices across the globe with a presence in ten countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit www.collabera.com to learn more about our latest job openings.Job Description
A Fortune 500 aerospace and manufacturing giant is looking urgently for a Technical Support Associate that deals with customers over the phone and through e-mail.Tasks and Responsibilities:Customer Support — Able to promptly answer support related email, phone calls and other electronic communications. Knowledge and experience of customer service practices.Problem Solving — Diagnose and resolve technical hardware and software issues.Applications Knowledge — Stay current with system information, changes and updates. Experience in the use of personal computer hardware and software in a corporate network environment, MS Office Suite experience is a plus.Qualifications
High school diplomaMinimal call center experienceMinimum 2 year technical experience and/or technical degreeAdditional Information
If you want to know more and apply, please connect with:Niraj Singh973-939-0172
#J-18808-Ljbffr
A Fortune 500 aerospace and manufacturing giant is looking urgently for a Technical Support Associate that deals with customers over the phone and through e-mail.Tasks and Responsibilities:Customer Support — Able to promptly answer support related email, phone calls and other electronic communications. Knowledge and experience of customer service practices.Problem Solving — Diagnose and resolve technical hardware and software issues.Applications Knowledge — Stay current with system information, changes and updates. Experience in the use of personal computer hardware and software in a corporate network environment, MS Office Suite experience is a plus.Qualifications
High school diplomaMinimal call center experienceMinimum 2 year technical experience and/or technical degreeAdditional Information
If you want to know more and apply, please connect with:Niraj Singh973-939-0172
#J-18808-Ljbffr