Page Mechanical Group, Inc.
Tier III Help Desk/Network Engineer
Page Mechanical Group, Inc., Saint Louis, Missouri, United States, 63146
Tier 3 Help Desk / Network Engineer
SSE is a leading technology company serving St. Louis, MO and Jacksonville, FL for over 30 years.
We are seeking a Tier 3 Help Desk/Network Engineer to join our network technologies in our St. Louis, MO location.
The primary responsibility is to provide support of management of all SSE’s toolsets within our “Tech Stack”. The right candidate will show a focus on customer service and customer care, and grow technically within a company that places technical service, customer-first interaction and delivery as its most critical success measure.
Essential Job Functions/Skills:
Project management and project implementation experience
Excellent organizational skills and attention to details
Deliver solutions based on established practices and procedures
Able to work when required with minimal supervision, but willing to additionally work in and contribute to a collaborative team environment
Strong consulting skills and ability to develop and clearly present solutions
Triage, review, and troubleshoot issues with various IT tools RMM
Demonstrated practical knowledge and experience with Microsoft Servers & Desktops
Demonstrated practical knowledge in LAN/WAN technologies
Technical Skills:Note: Please review qualifications below – while we seek these skills across the team, we seek individuals with most of the skills, not necessarily all of them.
Server Operating Systems: Windows Server 2012, 2016 and 2019
Firewall: Cisco Meraki or similar
Directory Services: Active Directory
Core Network Services: DNS, DHCP, Remote Desktop Services
Desktop Operating Systems: Windows, Macintosh
Remote Management Tool: Kaseya or similar
Networking Technologies: Cisco Meraki or similar
Ticketing Software: AutoTask or similar
Hypervisors: Hyper-V, VMWare
Corporate Backup: Unitrends, Datto
Corporate Anti-Virus Software: Crowdstrike, SentinelOne or similar
Corporate Spyware Software: Malwarebytes or similar
Education & Experience:
Bachelor or Associates degree in related field preferred
5+ years network or systems administration experience
Previous work experience with a Managed Service Provider is a plus
Benefits:
Insurance options: Health, Vision, Dental
Paid days off: 25 total = 8 paid holidays & 17 multi-purpose days
401k
Weekly pay
#J-18808-Ljbffr
SSE is a leading technology company serving St. Louis, MO and Jacksonville, FL for over 30 years.
We are seeking a Tier 3 Help Desk/Network Engineer to join our network technologies in our St. Louis, MO location.
The primary responsibility is to provide support of management of all SSE’s toolsets within our “Tech Stack”. The right candidate will show a focus on customer service and customer care, and grow technically within a company that places technical service, customer-first interaction and delivery as its most critical success measure.
Essential Job Functions/Skills:
Project management and project implementation experience
Excellent organizational skills and attention to details
Deliver solutions based on established practices and procedures
Able to work when required with minimal supervision, but willing to additionally work in and contribute to a collaborative team environment
Strong consulting skills and ability to develop and clearly present solutions
Triage, review, and troubleshoot issues with various IT tools RMM
Demonstrated practical knowledge and experience with Microsoft Servers & Desktops
Demonstrated practical knowledge in LAN/WAN technologies
Technical Skills:Note: Please review qualifications below – while we seek these skills across the team, we seek individuals with most of the skills, not necessarily all of them.
Server Operating Systems: Windows Server 2012, 2016 and 2019
Firewall: Cisco Meraki or similar
Directory Services: Active Directory
Core Network Services: DNS, DHCP, Remote Desktop Services
Desktop Operating Systems: Windows, Macintosh
Remote Management Tool: Kaseya or similar
Networking Technologies: Cisco Meraki or similar
Ticketing Software: AutoTask or similar
Hypervisors: Hyper-V, VMWare
Corporate Backup: Unitrends, Datto
Corporate Anti-Virus Software: Crowdstrike, SentinelOne or similar
Corporate Spyware Software: Malwarebytes or similar
Education & Experience:
Bachelor or Associates degree in related field preferred
5+ years network or systems administration experience
Previous work experience with a Managed Service Provider is a plus
Benefits:
Insurance options: Health, Vision, Dental
Paid days off: 25 total = 8 paid holidays & 17 multi-purpose days
401k
Weekly pay
#J-18808-Ljbffr