VDOT Infrastructure Solutions Architect 4

We strive to attract and retain the brightest people and offer different job experiences with a full range of challenges and rewards.We help companies realize and implement IT solutions strategically. Yakshna Solutions supports our client’s mission and goals by sharing our know-how, skills and knowledge. We take pride in being an equal opportunity employer.Working with Yakshna gives you the opportunity to develop your knowledge, skills, and abilities. Additionally, you can build a network of peers, mentors and advance your career! We offer exciting opportunities to work with leading industry experts, business consultants and IT specialists across large government and private sector companies. The people who work in Yakshna are as diverse as our services. We recognize the crucial importance of each individual to our success and offer competitive compensation, comprehensive benefits and innovative training.YSI is seeking a highly qualified Infrastructure Solutions Architect. The selected candidate will be able to communicate effectively (written/verbal), possess strong interpersonal skills, be self-motivated, and be innovative in a fast-paced environment.This position is 100% onsite in Virginia Beach, VA.Job Responsibilities:Responds to Tier 1-3 support requests.Provides exceptional customer service.Communicates effectively with teammates and customers of varying levels of technical expertise.Responds to all break/fix requests associated with end user resources.Configures and deploys new/replacement network equipment and workstations.Maintains up-to-date project and architecture documentation.Maintains up-to-date inventory and maintenance records.Monitors system resources for server/network anomalies.Resolves connection issues between users and resources.Maintains detailed change history of changes.Supports team efforts to improve cybersecurity controls and defenses.Supports team efforts for threat hunting and mitigation.Manages time and resource constraints.The Infrastructure Solutions Architect is responsible for effective provisioning, installation/configuration, operation, and maintenance of computer hardware and software and related infrastructure including network equipment. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to Commonwealth policies, standards, and guidelines.Responsibilities include infrastructure administration engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation. Install new / configure existing hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.Perform regular security monitoring to identify any possible intrusions.Perform daily backup operations and regular file archival and purge as necessary.Create, change, and delete user accounts per request.Provide Tier III/other support per request from various constituencies.Investigate and troubleshoot issues.Diagnose and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities.Configure / add new services as necessary.Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs.Maintain operational, configuration, or other procedures.Perform periodic performance reporting to support capacity planning.Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.Configure CPU, memory, and disk partitions as required.YSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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