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University of Miami

Data Center Technician (H)

University of Miami, Miami, Florida, us, 33222


Data Center Technician (H)Apply locations Miami, FL

Time Type: Full time

Posted on: Posted 4 Days Ago

Job Requisition ID: R100081624

The University of Miami Health System, "UHealth", Information Technology Department has an exciting opportunity for a full-time Data Center Technician to work in Miami.

The Data Center Systems Technician manages the day-to-day operations of relevant equipment within the UHealth Data Centers, including uninterruptible power supply systems. This position coordinates management of the fire suppression system and the air conditioning units. The incumbent will manage inventory of all data centers using a central asset management system.

Responsibilities

Coordinate management of datacenters and colocation space with facilities and vendors.

Prioritize requests and deploying servers to meet deadlines.

Evaluate machine temperature levels for optimal performance, maintain accurate work records and event logs, and create concise virtual information reports to keep company management informed of status updates.

Empower a culture of safety, security, and compliance in all aspects of datacenter activities.

Establish and enhance strong working relationships with various internal teams and external suppliers.

Manage overall ticket management process.

Perform power cycles, swap out failed components, handle storage media, and perform troubleshooting.

Perform cable installations, hardware rack/stack installations, testing, and troubleshooting using standard datacenter processes.

Physically assist in moving and racking equipment.

Provide support for deployment of on-site DC physical infrastructure including Servers, NetDevices, SANS, and Windows Server OS.

Maintain and conduct repairs on the physical structure that houses data center equipment.

Monitor and evaluate servers contained in the data center.

Maintain an inventory of all equipment in the data center.

Assist with Server OS configuration as needed.

Troubleshoot physical hardware and manage parts/component replacements.

Assist with shipping/receiving and inventory management to address high work volumes.

Adhere to University and unit-level policies and procedures and safeguard University assets.

Department Specific Functions

HVAC/CRAC unit maintenance for UHealth campus data centers.

Maintain accurate PDU inventory and perform PDU replacements as needed.

Annually schedule UPS Maintenance for all UHealth data centers.

Interact with other teams to discuss rack space and power requirements for new equipment.

Maintain server and device inventory in our DCIM Environment.

Perform application and security updates on our DCIM server.

Assist with data center access control and provide access for UHIT vendors/contractors on a per-request basis.

Follow standard decommission process for retired and powered off equipment.

Keep data center aisles clean and free of any boxes or equipment.

On-site position 5 days/week.

On-call for all hardware outages in UHealth data centers.

CORE QUALIFICATIONS:

High School Diploma. Bachelor's degree preferred.

3 or more years of work experience in an IT environment.

A valid driver’s license is required as travel is involved to our data centers and server locations.

Knowledge of data center functions: backups, system monitoring, report generation and distribution.

Intermediate to advanced operational and working knowledge with mainstream operating systems and their respective products required.

Intermediate network knowledge of protocols and design, interfaces and devices.

Excellent interpersonal skills.

Self-driven and able to work effectively with little supervision.

Outstanding oral and written communication skills.

Excellent attention to detail and project management skills.

Extraordinary applications training skills.

Strong organizational and multi-tasking skills.

Excellent problem analysis and problem-solving capabilities.

This position has a physical component. Candidates should be able to lift up to 30lbs and may need to work in elevated locations.

A strong desire and capability to learn, grow, and develop new skills.

Any relevant education, certifications and/or work experience may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

About UsThe mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers.

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