Field Service Engineer

The Military Division of Korn Ferry has partnered with our client on their search for a Field Service Engineer in Washington DC. This is a higher-travel role (approximately 20% regional, overnight.)Electrical/Electronics background is required. Use/knowledge of multimeters & basic IT knowledge required. (Understand IP addresses, servers, routers, switches.)Strong Mechanical knowledge highly beneficial, as a multi-craft Ramsey Test will be administered!* U.S. military experience is highly preferred. *Compensation: $73,000-80,000 + Overtime (pays at 1.5x hourly rate); Vehicle Allowance + $5K sign-on bonusTravel: 20% overnight regional travel.What You Will Do:Be an integral part of company's customer-focused business model - Strong Customer Service Skills will be requiredDeliver exemplary customer service to customers in the fieldBecome proficient in servicing all company systems while following field service proceduresTroubleshoot and repair commercial system installationsCoordinate with on-site contractors and facility managers to ensure proper system installationFocus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)Work independently from your home office to accommodate needs and priorities of customersEducation and Work ExperienceSkilled Technician with an Electrical or Electronic background. Electronic fundamentals are a MUST.2 or 4 year college degree, technical school degree, or related experienceUse/knowledge of multimeters & basic IT knowledge required. (Understand IP addresses, servers, routers, switches.)A multi-craft Ramsey Test (technical test) will be required (covers Mechanical knowledge as well.)Title: Field Service EngineerLocations: Washington DCJob ID #: 510643780Korn Ferry shall provide equal employment opportunity to all qualified candidates, and will refer candidates without regard to race, color, religion, national origin, sex, age, disability, veteran status or any other legally protected basis.