Hotel Crescent Court
Director of Revenue Management
Hotel Crescent Court, Dallas, Texas, United States, 75215
Welcome to Hotel Crescent Court, with undeniable charm that is quintessentially Texan, we meld Dallas sophistication and heritage into an experience that is uniquely Hotel Crescent Court. With our immersive spa, renowned dining, and serene pool just moments away from the trolley, our hotel opens a world filled by arts, shopping and entertainment districts. Fresh from a $30 million renovation, this is Texas luxury living at its finest.At the Hotel Crescent Court, our associates can expect to work in an environment that focuses on nurturing development and growth. We take care of you so that you can take care of our guests. Complimentary parking, free meals during your shift, and monthly associate celebrations are just a few perks that can be expected when working here.Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply.OverviewOptimize the hotel's Room and Catering revenue by working closely with the General Manager, Director of Sales and Front Office Manager to implement strategies. Monitor all distribution channels to ensure effective selling through inventory management, market mix and pricing. Communicates demand patterns to revenue team and assists with forecasting. Helps set strategies leading to increased market share.ResponsibilitiesUpdate and manage selling strategies and product information in all available distribution channels and reservation sources (onsite, third-party reservation providers, call centers, websites, GDS, etc.). Optimize RevPAR by analyzing and forecasting demand and establishing effective selling strategies, oversell strategies, and optimal market mix.Work with the hotel General Manager, Director of Sales and hotel team to establish strategies to increase revenue of both Rooms and Catering. Work with the Regional Director of Revenue Management in implementing Revenue Management programs and new initiatives at the hotel.Conduct ongoing competitor price and product analyses to ensure proper rate positioning and product offering relative to competition. Actively participate in all pricing decisions for transient, group, and wholesale segments. Facilitate Weekly Sales and Revenue Strategy meetings.Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.Facilitate Daily and Weekly Sales and Revenue Strategy meetingsActively participate in budgeting and business planning for the Food and Beverage department including Catering, and any other revenue generating departmentWork with the hotel DOSM and hotel team to establish strategies to increase revenue of both rooms and cateringContribute to the financial success of the hotel via participation in annual budgeting and sales and marketing plan processGenerate and distribute daily, weekly, and monthly revenue management reports and present results from all segments including internet channelsMaintain historical statistical data from all distribution channels, in all market segmentsContinually monitor all pertinent travel related websites to ensure competitiveness in both availability and priceComply with attendance rules and be available to work on a regular basis.Perform any other job related duties as assigned.QualificationsBachelor's Degree in Hotel Administration, Business, Statistics, Marketing, Finance or a relevant field of work preferred.Two years revenue management experience required.In-depth understanding of tools- spreadsheets, statistical methods for analyzing data.Strong analytical skills.Ability to identify relevant data and use it to draw inferences with reference to impact on hotels revenuesKnowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.Ability to use PMS, reservation and revenue management systems to forecast and implement optimal strategiesEffective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.