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Great Wolf Lodge

Retail Manager

Great Wolf Lodge, Mashantucket, Connecticut, us, 06338


Pay: $60000 per year - $60000 per yearAt Great Wolf, the

Retail Manager

is responsible for strategic planning and development of the retail department, managing staff and ensuring the achievement of operational objectives and the maximization of retail profitability.Essential Duties & ResponsibilitiesOversees all merchandising functions including store display and design, inventory, tracking/analyzing, merchandise purchasing, par levels and pricing, merchandise/materials sourcingDevelops and manages labor, COS, and expense budgetsManages staff including employee-training programs, scheduling and employee relationsOversees sales functions including POS system, cash handling, budgets and daily reportingOversees administrative back-office functions of inventory coordinator, including training and maintenance of all department inventories, systems and reportingResponsible for department payroll, tracking employee hours and making time-clock changesAssists the Retail Director in every day operations of all areas of the Retail Department, including gift shops, arcade, vending, and any other revenue producing venuesEnsures retail areas achieve the highest standards in areas of cleanliness, presentation and serviceDevelops, implements, and monitors programs ensuring a safe facility and work environment that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications ProgramsOrders and maintains supply levelsEnsures retail areas achieve the highest standards in areas of cleanliness, presentation and serviceAdherence to all standard operating procedures related to the roleBasic Qualifications & SkillsHigh school degree or equivalentExperience creating and maintaining documents with Microsoft Office (Word, PowerPoint, Excel)Minimum of 1 year experience supervising/managing large retail departmentMinimum of 3 years retail experienceSuccessful completion of criminal background check and drug screenDesired Qualifications & TraitsFour year college degree or equivalent experience in Retail ManagementPrevious retail experience in a resort/hotel environmentDemonstrated ability to effectively resolve conflictCommitted to comprehensive and in-depth analysis, planning, and implementation of every work effortProjects a positive public relations image to team members and guests.Ability to motivate diverse groups to achieve extraordinary goals and overcome challengesExcellent management skills including conflict resolution, coaching, development and teamwork.Physical RequirementsSit or stand for extended periods of timeLift up to 30 lbs.Able to bend, stretch, and twistNative Americans receive preference in accordance with Tribal Law.This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.