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Experis

MECM Technical Support Engineer

Experis, Redmond, Washington, United States, 98052


Our client in the technology industry is seeking a Technical Support Engineer to join their team. As a Technical Support Engineer, you will be part of the support team supporting Microsoft Endpoint Configuration Manager (MECM, SCCM, or ConfigMgr), Windows Server Update Services (WSUS), Windows Servers, and knowledge of Intune and Co-Management. The ideal candidate will have exceptional problem-solving and communication skills, both spoken and written English, and 2-4 years of experience in a related field.

Job Title:

SCCM Support Engineer

Location:

Redmond, WA (Remote)

Pay Range:

$40/hour

What's the Job?

Working on customer problem tickets on daily basis and using Phone OR email as contact methods.Provide technical support for complex product issues, including escalated issues, to end-users, developers, and corporate customers.Communicate effectively with customers via telephone, written correspondence, and electronic media.Work independently with limited supervision.Demonstrate the ability to learn new technologies/products and independently research undocumented processes and issues.What's Needed?

2-4 years of experience in a related field.Experience with Microsoft Endpoint Configuration Manager (MECM, SCCM, or ConfigMgr), Windows Server Update Services (WSUS), Windows Servers, and knowledge of Intune and Co-Management.Exceptional problem-solving and communication skills, both spoken and written English.2+ years of strong technical troubleshooting experience with demonstrated problem-solving skills.2+ years of industry experience in technical customer support.What's in it for me?

18-month contract with potential for extension.100% remote work.Opportunity to work with cutting-edge technology and expand your technical skills.Competitive pay rate of $40/hour.Access to a short refresher course for product knowledge and tools.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -

Manpower, Experis, Talent Solutions, and Jefferson Wells

-creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.