Aston Carter
Administrative Assistant
Aston Carter, Rockville, Maryland, us, 20849
Job Title: Administrative Assistant
Job Description
The Laboratory Administrative Assistant is responsible for providing support to customers and clients, as well as administrative support to the clinical laboratory in an accurate and timely manner. This position operates under the supervision and direction of the General and Technical Supervisors.
ResponsibilitiesRecording and communicating daily sample volume to the appropriate clients in a timely manner.Recording and resolving sample issues; communicating issues and resolutions.Maintaining an organized system for ready access and retrieval of current and archived records and forms.Maintaining sample volume logs and other metrics related to the samples such as Turn-Around-Time.Answering phone calls in a professional and helpful manner and documenting the phone call as per company's methods.Responding to emails in a timely and appropriate manner.Handling reporting and data entry tasks associated with releasing results to clients daily in a timely manner (50% of job).Identifying problems related to their own work that may adversely affect test reports and consulting with a Supervisor for corrective actions.Performing and documenting all corrective actions as assigned.Assisting in quality control/improvement activities.Completing and documenting all mandatory trainings, including annual safety training.Completing and documenting continuing education activities as applicable to work.Other duties as assigned.Essential Skills
2-3 years of administrative experience.2-3 years of data entry experience.Customer service experience.Microsoft Office SuiteWork Environment
The position requires working in the lab 30% of the time and in an office setting 70% of the time. The candidate must be comfortable in both environments and will be provided with necessary gear such as gloves and lab coat. The work hours are from 9 AM to 5 PM, Tuesday through Saturday, with a 0.20 shift differential on Saturdays. The role is 100% onsite.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talentMaintaining an inclusive environment through persistent self-reflectionBuilding a culture of care, engagement, and recognition with clear outcomesEnsuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
Job Description
The Laboratory Administrative Assistant is responsible for providing support to customers and clients, as well as administrative support to the clinical laboratory in an accurate and timely manner. This position operates under the supervision and direction of the General and Technical Supervisors.
ResponsibilitiesRecording and communicating daily sample volume to the appropriate clients in a timely manner.Recording and resolving sample issues; communicating issues and resolutions.Maintaining an organized system for ready access and retrieval of current and archived records and forms.Maintaining sample volume logs and other metrics related to the samples such as Turn-Around-Time.Answering phone calls in a professional and helpful manner and documenting the phone call as per company's methods.Responding to emails in a timely and appropriate manner.Handling reporting and data entry tasks associated with releasing results to clients daily in a timely manner (50% of job).Identifying problems related to their own work that may adversely affect test reports and consulting with a Supervisor for corrective actions.Performing and documenting all corrective actions as assigned.Assisting in quality control/improvement activities.Completing and documenting all mandatory trainings, including annual safety training.Completing and documenting continuing education activities as applicable to work.Other duties as assigned.Essential Skills
2-3 years of administrative experience.2-3 years of data entry experience.Customer service experience.Microsoft Office SuiteWork Environment
The position requires working in the lab 30% of the time and in an office setting 70% of the time. The candidate must be comfortable in both environments and will be provided with necessary gear such as gloves and lab coat. The work hours are from 9 AM to 5 PM, Tuesday through Saturday, with a 0.20 shift differential on Saturdays. The role is 100% onsite.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talentMaintaining an inclusive environment through persistent self-reflectionBuilding a culture of care, engagement, and recognition with clear outcomesEnsuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.