Samsung SDS America
Logistics Transportation Coordinator
Samsung SDS America, Plano, Texas, us, 75086
Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called "Cello" in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.
As Korea's no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company.
We are seeking a highly organized and detail-oriented Logistics Transportation Coordinator to join our team. The ideal candidate will be responsible for managing all aspects of logistics, including quoting, booking shipments, customs clearance, and coordination with internal and external stakeholders
To learn more about Samsung SDS America, Inc. please visit https://www.samsungsds.com/en/logistics/logistics.html
Responsibilities:
Quoting and Booking:
Handle the quoting and booking of shipmentsSecure all necessary documents for import customs clearanceCommunication and Updates:
Keep internal customers informed about the status of each shipmentEnsure timely and accurate communication to stakeholdersDaily communication and contact with customer, carriers, internal staff to coordinate inventory, booking, pickup, tracking and proof of delivery with appropriate documentation to ensure effective operationsSupport Operation:
Book, track, and trace cargo from supplier to destination (FTL/LTL/AIR/PARCEL)Provide excellent customer service and troubleshoot/resolve all events from booking to delivery in a timely wayPerform activities to meet customer satisfaction and share business information with related parties through regular contact (i.e., phone, email)Monitor account issues and communicate/liaison with management to implement/drive solutionsMonitor trends and report changes to Management for actionStrategic Planning:
Develop plans to align organizational objectives with achievable targetsWork towards meeting leadership expectations in terms of logistics efficiencySuggest recommendations when changes are needed in current processesAnalyze service and cost data for recommendations or actions for business improvement and customer satisfactionReporting & Filing:
Generate daily, weekly, and monthly reports to provide comprehensive shipment statusAnalyze data and provide insights to improve logistics processesMaintain essential account documentation with up to date information and ensuring that it is collated and stored so as to be readily accessibleReporting as needed (Service failure report, claim/damage report, others)Accurate data entry into Cello and other systems as neededCoordination with Service Providers:
Coordinate with logistics service providers on vessel schedulesManage documentation and ensure timely payments with the accounting departmentFollow and update SOP/work instructions to ensure operational best practice in line with customer requirements and operational complianceRequirements
Bachelor's degree required2+ years of relevant experience in freight forwarding or logistics industry (FTL/LTL/AIR/PARCEL) requiredAbility to analyze service and cost data for recommendations or actions for business improvement and customer satisfactionOrganized with ability to manage multiple projects, while paying close attention to detailExcellent analytical and problem solving skills; solution mindedGreat interpersonal skills, with ability to work to directly with customersExcellent written and oral communication skillsWorks well under pressure and has a sense of urgencyStrong work ethicHighly self-motivated with minimal supervision neededProficient in Microsoft Office applications: Excel, PowerPoint, Word and OutlookOpen to learning other modes of transportation as neededExperience with NAFTA/USMCA cross border transportation preferredAbility to travel up to 15%Benefits
Samsung SDSA offers a comprehensive suite of programs to support our employees:
Top-notch medical, dental, vision and prescription coverageWellness programParental leave401K match and savings planFlexible spending accountsLife insurancePaid HolidaysPaid Time offAdditional benefits
Samsung SDS America supports your professional development and growth in your future career.
Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. Your base pay will depend on your skills, education, qualifications, experience, and location.
Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.
As Korea's no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company.
We are seeking a highly organized and detail-oriented Logistics Transportation Coordinator to join our team. The ideal candidate will be responsible for managing all aspects of logistics, including quoting, booking shipments, customs clearance, and coordination with internal and external stakeholders
To learn more about Samsung SDS America, Inc. please visit https://www.samsungsds.com/en/logistics/logistics.html
Responsibilities:
Quoting and Booking:
Handle the quoting and booking of shipmentsSecure all necessary documents for import customs clearanceCommunication and Updates:
Keep internal customers informed about the status of each shipmentEnsure timely and accurate communication to stakeholdersDaily communication and contact with customer, carriers, internal staff to coordinate inventory, booking, pickup, tracking and proof of delivery with appropriate documentation to ensure effective operationsSupport Operation:
Book, track, and trace cargo from supplier to destination (FTL/LTL/AIR/PARCEL)Provide excellent customer service and troubleshoot/resolve all events from booking to delivery in a timely wayPerform activities to meet customer satisfaction and share business information with related parties through regular contact (i.e., phone, email)Monitor account issues and communicate/liaison with management to implement/drive solutionsMonitor trends and report changes to Management for actionStrategic Planning:
Develop plans to align organizational objectives with achievable targetsWork towards meeting leadership expectations in terms of logistics efficiencySuggest recommendations when changes are needed in current processesAnalyze service and cost data for recommendations or actions for business improvement and customer satisfactionReporting & Filing:
Generate daily, weekly, and monthly reports to provide comprehensive shipment statusAnalyze data and provide insights to improve logistics processesMaintain essential account documentation with up to date information and ensuring that it is collated and stored so as to be readily accessibleReporting as needed (Service failure report, claim/damage report, others)Accurate data entry into Cello and other systems as neededCoordination with Service Providers:
Coordinate with logistics service providers on vessel schedulesManage documentation and ensure timely payments with the accounting departmentFollow and update SOP/work instructions to ensure operational best practice in line with customer requirements and operational complianceRequirements
Bachelor's degree required2+ years of relevant experience in freight forwarding or logistics industry (FTL/LTL/AIR/PARCEL) requiredAbility to analyze service and cost data for recommendations or actions for business improvement and customer satisfactionOrganized with ability to manage multiple projects, while paying close attention to detailExcellent analytical and problem solving skills; solution mindedGreat interpersonal skills, with ability to work to directly with customersExcellent written and oral communication skillsWorks well under pressure and has a sense of urgencyStrong work ethicHighly self-motivated with minimal supervision neededProficient in Microsoft Office applications: Excel, PowerPoint, Word and OutlookOpen to learning other modes of transportation as neededExperience with NAFTA/USMCA cross border transportation preferredAbility to travel up to 15%Benefits
Samsung SDSA offers a comprehensive suite of programs to support our employees:
Top-notch medical, dental, vision and prescription coverageWellness programParental leave401K match and savings planFlexible spending accountsLife insurancePaid HolidaysPaid Time offAdditional benefits
Samsung SDS America supports your professional development and growth in your future career.
Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. Your base pay will depend on your skills, education, qualifications, experience, and location.
Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.