Innovative Management & Technology Services
LAN/WAN Engineer Team Lead
Innovative Management & Technology Services, Washington, District of Columbia, us, 20022
Company Overview:Join a fast-growing company highly experienced in cyber security, cloud computing, virtualization, big data analytics, and project management! IMTS offers competitive compensation, excellent benefits including tuition reimbursement and employer-contributed 401K, and referral bonuses. We work with the best customers on-site at top government agencies.Job Title:
LAN/WAN Engineer Team LeadPrimary Location:
Washington, DCClearance:
Top-Secret Clearance (TS)Responsibilities:We are seeking a LAN/WAN Engineer Team Lead that shall provide enterprise-level operational support for incident and problem management activities, including fault isolation, troubleshooting, and resolution support for critical customer network issues.Duties and Responsibilities :Services are required to be performed by a Solutions Architect/Computer Systems Engineer and requires the following:Lead Service recovery process for major incidents/P1 ticketsLeadership in handling technical issues and escalationsManage and mentor a team of SME's performing service recoveryReview Root cause Analysis for Major Incidents and ensure completion of corrective/preventive actionsConsultancy on the service improvement programs and possible automation for delivery teamReview High Level Design, Low Level design and Acceptance test plans of ongoing projectsAddress critical changes in the technology domain as part of change management processExperience and Skills :Network Engineer for the LAN/WAN/Remote Access services shall include the following:
Analyze network systems and develop technical documentationDevelop network system design and optimization recommendationsDevelop and execute implementation plans and performance validation testingPrepare customer presentations, project plans, and workOversee network operations supporting enterprise services and applicationsDevelop and oversee implementations of network change requests for firewalls, routing, switching, proxy services, VPN, DNS, mail, SD-WAN and public cloud service deployments.Provide problem identification, escalation and resolution of WAN/LAN performance, hardware, network carriers, and security issues in cooperation with the network services provider and Government agency customers.Identify routing and network access control requirements & resolution of related issues.Analyze network traffic and provide recommendations for issue resolution, optimization, and configuration enhancements (e.g., QoS, TCP optimization).Assist customers' developing and troubleshooting network firewall access control policies.Develop network monitoring and management procedures using tools that complement/supplement those in use by the network service provider and Government agency customers.Provide technical consulting and engineering support to government programs and project managers.
IMTS is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
LAN/WAN Engineer Team LeadPrimary Location:
Washington, DCClearance:
Top-Secret Clearance (TS)Responsibilities:We are seeking a LAN/WAN Engineer Team Lead that shall provide enterprise-level operational support for incident and problem management activities, including fault isolation, troubleshooting, and resolution support for critical customer network issues.Duties and Responsibilities :Services are required to be performed by a Solutions Architect/Computer Systems Engineer and requires the following:Lead Service recovery process for major incidents/P1 ticketsLeadership in handling technical issues and escalationsManage and mentor a team of SME's performing service recoveryReview Root cause Analysis for Major Incidents and ensure completion of corrective/preventive actionsConsultancy on the service improvement programs and possible automation for delivery teamReview High Level Design, Low Level design and Acceptance test plans of ongoing projectsAddress critical changes in the technology domain as part of change management processExperience and Skills :Network Engineer for the LAN/WAN/Remote Access services shall include the following:
Analyze network systems and develop technical documentationDevelop network system design and optimization recommendationsDevelop and execute implementation plans and performance validation testingPrepare customer presentations, project plans, and workOversee network operations supporting enterprise services and applicationsDevelop and oversee implementations of network change requests for firewalls, routing, switching, proxy services, VPN, DNS, mail, SD-WAN and public cloud service deployments.Provide problem identification, escalation and resolution of WAN/LAN performance, hardware, network carriers, and security issues in cooperation with the network services provider and Government agency customers.Identify routing and network access control requirements & resolution of related issues.Analyze network traffic and provide recommendations for issue resolution, optimization, and configuration enhancements (e.g., QoS, TCP optimization).Assist customers' developing and troubleshooting network firewall access control policies.Develop network monitoring and management procedures using tools that complement/supplement those in use by the network service provider and Government agency customers.Provide technical consulting and engineering support to government programs and project managers.
IMTS is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.