Health & Human Services Comm
Director II
Health & Human Services Comm, Austin, Texas, us, 78716
Job Description:The Director II position, selected by and responsible to the executive leadership of the Provider Finance Department (PFD), oversees the leadership, guidance, and strategic operations of the Local Funding Review Team, Reporting Team, and the newly-created Outreach Team. In that capacity they oversee the collection and assessment of financial, statistical, and other relevant data to monitor financing structures supporting the non-federal share of Medicaid supplemental and directed payment programs. They are also responsible for effective communication and engagement with external and internal customers and stakeholders.This role directs daily operations and establishes short-, mid-, and long-term goals and objectives, including the development and implementation of strategic policies, schedules, and standards. The Director II also oversees the design, development, implementation, modification, and maintenance of advanced analytical methods and highly complex computer applications, spreadsheets, and large databases. The Director II provides leadership in outreach communication, customer support, and public engagement regarding local funds monitoring, supporting both internal teams and external stakeholders.Additionally, this position ensures alignment with legislative requirements, provides responses to inquiries, and supports comprehensive financial and programmatic analyses in collaboration with external and internal stakeholders.Most importantly, we are looking for someone with strong people management skills. Expertise in local funding management can be developed over time.
Essential Job Functions:Oversee and guide the collection and assessment of financial and statistical data for Medicaid supplemental and directed payment programs.
Direct the design, development, and maintenance of complex computer applications, databases, and spreadsheets used in data analysis.
Lead the reporting and collection of data related to reimbursement methods, policies, and operational procedures.
Establish strategic priorities for the department, ensuring alignment with departmental and organizational goals.
Oversee programmatic planning and execution of goals, policies, and legislative analyses.
Provide leadership in human resource matters, including performance evaluations, team development, and resolution of internal matters.
Identify areas for improvement and develop alternative strategies to address them.
Ensure compliance with Texas Administrative Code (TAC), HHSC Program Rules, and both state and federal Medicaid regulations.
Supervise and provide leadership of outreach efforts, overseeing communication and customer support related to local funds monitoring.
Ensure the development and maintenance of outreach tools such as surveys, email templates, phone scripts, and presentations used in customer support and public communications.
Provide guidance in the development and delivery of presentations, training, and technical support for both internal and external stakeholders, ensuring effective outreach and the dissemination of information regarding local funds and Medicaid supplemental programs.
Oversee the preparation and approval of reports, briefings, and communications related to local funds and present information to executive leadership and public stakeholders.
Knowledge Skills Abilities:In-depth knowledge of Medicaid reimbursement principles and health and human services programs.
Strong understanding of accounting principles and complex data analyses.
Expertise in the development and management of reimbursement methods, payment rate formulas, and regulatory procedures.
Proficiency in creating, maintaining, and managing complex computer applications, spreadsheets, and databases.
Ability to set priorities, plan, organize, and coordinate department initiatives and team efforts.
Demonstrated ability to develop, evaluate, implement, and interpret policies, procedures, and programmatic rules.
Strong analytical skills for complex financial and reporting data, with the ability to provide strategic solutions.
Effective in managing legislative inquiries and adapting to technical and political developments.
Skill in written and verbal communication and delivering presentations to internal teams and public audiences.
Ability to manage outreach campaigns, communications, and public interactions effectively.
Registration or Licensure Requirements:n/a
Initial Selection Criteria:Bachelor's degree required; relevant experience in Provider Finance or a similar organization may substitute for education on a one-to-one basis.
Minimum of 3 years in a supervisory/management position, or equivalent roles as a team lead or financial analyst.
Experience in health and human services programs, Medicaid reimbursement, and policy development preferred.
Proven experience working with stakeholders and presenting to executive leadership.
Additional Information:This position may offer a partial telework option but will require in-office work weekly.
MOS Code:There are no direct military occupation(s) that relate to the responsibilities, and registration or licensure requirements for this position. All active duty, reservists, guardsmen and veterans are encouraged to apply if they meet the qualifications for this position.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS
Essential Job Functions:Oversee and guide the collection and assessment of financial and statistical data for Medicaid supplemental and directed payment programs.
Direct the design, development, and maintenance of complex computer applications, databases, and spreadsheets used in data analysis.
Lead the reporting and collection of data related to reimbursement methods, policies, and operational procedures.
Establish strategic priorities for the department, ensuring alignment with departmental and organizational goals.
Oversee programmatic planning and execution of goals, policies, and legislative analyses.
Provide leadership in human resource matters, including performance evaluations, team development, and resolution of internal matters.
Identify areas for improvement and develop alternative strategies to address them.
Ensure compliance with Texas Administrative Code (TAC), HHSC Program Rules, and both state and federal Medicaid regulations.
Supervise and provide leadership of outreach efforts, overseeing communication and customer support related to local funds monitoring.
Ensure the development and maintenance of outreach tools such as surveys, email templates, phone scripts, and presentations used in customer support and public communications.
Provide guidance in the development and delivery of presentations, training, and technical support for both internal and external stakeholders, ensuring effective outreach and the dissemination of information regarding local funds and Medicaid supplemental programs.
Oversee the preparation and approval of reports, briefings, and communications related to local funds and present information to executive leadership and public stakeholders.
Knowledge Skills Abilities:In-depth knowledge of Medicaid reimbursement principles and health and human services programs.
Strong understanding of accounting principles and complex data analyses.
Expertise in the development and management of reimbursement methods, payment rate formulas, and regulatory procedures.
Proficiency in creating, maintaining, and managing complex computer applications, spreadsheets, and databases.
Ability to set priorities, plan, organize, and coordinate department initiatives and team efforts.
Demonstrated ability to develop, evaluate, implement, and interpret policies, procedures, and programmatic rules.
Strong analytical skills for complex financial and reporting data, with the ability to provide strategic solutions.
Effective in managing legislative inquiries and adapting to technical and political developments.
Skill in written and verbal communication and delivering presentations to internal teams and public audiences.
Ability to manage outreach campaigns, communications, and public interactions effectively.
Registration or Licensure Requirements:n/a
Initial Selection Criteria:Bachelor's degree required; relevant experience in Provider Finance or a similar organization may substitute for education on a one-to-one basis.
Minimum of 3 years in a supervisory/management position, or equivalent roles as a team lead or financial analyst.
Experience in health and human services programs, Medicaid reimbursement, and policy development preferred.
Proven experience working with stakeholders and presenting to executive leadership.
Additional Information:This position may offer a partial telework option but will require in-office work weekly.
MOS Code:There are no direct military occupation(s) that relate to the responsibilities, and registration or licensure requirements for this position. All active duty, reservists, guardsmen and veterans are encouraged to apply if they meet the qualifications for this position.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS