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Integrated Resources

SrAdmin-Appeals

Integrated Resources, New York, New York, us, 10261


NY PittsfordPosition: Admin I Customer Service RepresentativePay: ***/hr

Essential Duties and Responsibilities:• Assist with maintaining and reviewing case files, filing electronically, and making inbound and outbound calls with customers.• Sort, screen, and distribute incoming and outgoing mail.• Escalate non-routine customer issues to tier 2 Admins.• Working in a team environment, communicate and coordinate with colleagues, as necessary.• Additional duties as assigned by leadership.

Minimum Requirements:• High School Diploma or equivalent.• 0-2 years of experience.