Hackensack Meridian Health
Sup, Clerical- FT- Day
Hackensack Meridian Health, Hackensack, New Jersey, us, 07601
Overview
“Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.”
Come join our Amazing team here at Hackensack Meridian Health! We offer EXCELLENT benefits, Scheduling Flexibility, Tuition Reimbursement, Employee Discounts and much more!!!
The Sup, Clerical is directly responsible for maximizing efficient operational patient flow in the Diagnostic Center as well as care coordination with other departments. This position is also responsible for supervising all schedulers and clerical workers in the department. He/she must work directly with his/her Manager regarding staffing, and other essential functions of the Scheduling Department.
Responsibilities
Coordinates and maximizes efficient operational flow with all the other departments in the medical center
Responsible for supervising schedulers and clerical staff, including schedules and PTO.
Supervises the Radiology Pre-Certification department's personnel, and daily operations.
Ensures the Radiology Pre-Certification department is equipped to meet the changing needs of the department.
Manage and improve patient flow in the diagnostic center
Work with Management to develop and implement an ongoing patient satisfaction improvement plan.
Increase and maintain Patient Satisfaction as set forth by departmental goals
Increase patient throughput in Diagnostic Center
Develops Performance Improvement Plans in conjunction with PI department, and Radiology Department leadership.
Act as a liaison between the Radiology Department, Radiologists, HackensackUMC leaders, supervisors and physicians.
Works with Manager to review department budget and make appropriate recommendations for improvement.
Perform employee performance evaluations in conjunction with the department manager for clerical and scheduling personnel.
Develops and maintains statistical, financial, and patient volume reports as appropriate.
Maintain weekly and monthly statistics for departments located in the Diagnostic Center.
Thorough knowledge of radiology and hospital information systems such as EPIC, PACS, etc.
Participates in interviewing and makes recommendations in hiring new staff for clerical and scheduling personnel.
Works with manager to develop and maintain safety policies and procedures.
Work with building management to ensure Radiology is a safe and patient-friendly environment.
Initiates coaching and counseling and disciplinary action in a timely fashion.
Attends educational programs and insurance in-services as required
Attends meetings as assigned by management
Lifts a minimum of 25 lbs., pushes and pulls a minimum of 50 lbs. and stands a minimum of 6 hours a day.
Adheres to the standards identified in the Medical Center's Organizational Competencies
Qualifications
Education, Knowledge, Skills and Abilities Required:
High School diploma, general equivalency diploma (GED), GED equivalent programs, and/or other Vocational degrees/certificates.
Good typing ability.
Minimum of 3 years on-the-job training,
Excellent people skills
Maintains a professional, courteous, patient friendly attitude at all times.
Education, Knowledge, Skills and Abilities Preferred:
Junior College or Business School Graduate.
Supervisory experience.
Job ID 2024-155391
Department JTCC Third Floor
Site Hackensack University Med Cntr
Job Location US-NJ-Hackensack
Position Type Full Time with Benefits
Standard Hours Per Week 40
Shift Day
Shift Hours Day
Weekend Work No Weekends Required
On Call Work No On-Call Required
Holiday Work No Holidays Required
“Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.”
Come join our Amazing team here at Hackensack Meridian Health! We offer EXCELLENT benefits, Scheduling Flexibility, Tuition Reimbursement, Employee Discounts and much more!!!
The Sup, Clerical is directly responsible for maximizing efficient operational patient flow in the Diagnostic Center as well as care coordination with other departments. This position is also responsible for supervising all schedulers and clerical workers in the department. He/she must work directly with his/her Manager regarding staffing, and other essential functions of the Scheduling Department.
Responsibilities
Coordinates and maximizes efficient operational flow with all the other departments in the medical center
Responsible for supervising schedulers and clerical staff, including schedules and PTO.
Supervises the Radiology Pre-Certification department's personnel, and daily operations.
Ensures the Radiology Pre-Certification department is equipped to meet the changing needs of the department.
Manage and improve patient flow in the diagnostic center
Work with Management to develop and implement an ongoing patient satisfaction improvement plan.
Increase and maintain Patient Satisfaction as set forth by departmental goals
Increase patient throughput in Diagnostic Center
Develops Performance Improvement Plans in conjunction with PI department, and Radiology Department leadership.
Act as a liaison between the Radiology Department, Radiologists, HackensackUMC leaders, supervisors and physicians.
Works with Manager to review department budget and make appropriate recommendations for improvement.
Perform employee performance evaluations in conjunction with the department manager for clerical and scheduling personnel.
Develops and maintains statistical, financial, and patient volume reports as appropriate.
Maintain weekly and monthly statistics for departments located in the Diagnostic Center.
Thorough knowledge of radiology and hospital information systems such as EPIC, PACS, etc.
Participates in interviewing and makes recommendations in hiring new staff for clerical and scheduling personnel.
Works with manager to develop and maintain safety policies and procedures.
Work with building management to ensure Radiology is a safe and patient-friendly environment.
Initiates coaching and counseling and disciplinary action in a timely fashion.
Attends educational programs and insurance in-services as required
Attends meetings as assigned by management
Lifts a minimum of 25 lbs., pushes and pulls a minimum of 50 lbs. and stands a minimum of 6 hours a day.
Adheres to the standards identified in the Medical Center's Organizational Competencies
Qualifications
Education, Knowledge, Skills and Abilities Required:
High School diploma, general equivalency diploma (GED), GED equivalent programs, and/or other Vocational degrees/certificates.
Good typing ability.
Minimum of 3 years on-the-job training,
Excellent people skills
Maintains a professional, courteous, patient friendly attitude at all times.
Education, Knowledge, Skills and Abilities Preferred:
Junior College or Business School Graduate.
Supervisory experience.
Job ID 2024-155391
Department JTCC Third Floor
Site Hackensack University Med Cntr
Job Location US-NJ-Hackensack
Position Type Full Time with Benefits
Standard Hours Per Week 40
Shift Day
Shift Hours Day
Weekend Work No Weekends Required
On Call Work No On-Call Required
Holiday Work No Holidays Required