HM Management LLC
Floor Manager
HM Management LLC, Traverse City, Michigan, United States, 49685
HM Management Group is looking for a Restaurant Floor Manager at our Harrington's by the Bay location in Traverse City. This full-time position is paid at an hourly rate of pay and will support the management team in all aspects of our business. You will assist with an efficient restaurant operation, as well as maintain high production, productivity, quality, and guest-service standards. To be successful in this role, it will be helpful to have management skills and experience in both front and back of house. We will train you and want you to know how to oversee the lounge, dining room, check-in with guests, support all service staff members and balance seating capacity. We will expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Evening and weekend availability required.
Responsibilities
Coordinate daily front of the house and back of the house restaurant operationsDeliver superior service and maximize customer satisfactionRespond efficiently and accurately to customer complaintsOrganize and supervise shiftsEnsure compliance with sanitation and safety regulationsManage the good image of the restaurants and suggest ways to improveSkills
Three years of proven successful work experience as a restaurant manager, hospitality manager or similar role preferred.Proven guest service experience as a manager/supervisor in any industry considered.Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform guests and wait staff. A minimum of 5 years in food and beverage preferred.Familiarity with restaurant management software, such as MICROS.Basic computer skills preferred.Demonstrated strong leadership, motivational, and people skills.Degree in Business Administration, hospitality management, or culinary schooling is a plus but not required.Benefits
Paid vacation.Opportunity to participate in medical, dental, and vision plans.Discounts on menu items and a house charge account.An opportunity to have a positive impact on the lives of our staff and guests.
HM MANAGEMENT, LLC is an EEO employer - M/F/Vets/Disabled
Responsibilities
Coordinate daily front of the house and back of the house restaurant operationsDeliver superior service and maximize customer satisfactionRespond efficiently and accurately to customer complaintsOrganize and supervise shiftsEnsure compliance with sanitation and safety regulationsManage the good image of the restaurants and suggest ways to improveSkills
Three years of proven successful work experience as a restaurant manager, hospitality manager or similar role preferred.Proven guest service experience as a manager/supervisor in any industry considered.Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform guests and wait staff. A minimum of 5 years in food and beverage preferred.Familiarity with restaurant management software, such as MICROS.Basic computer skills preferred.Demonstrated strong leadership, motivational, and people skills.Degree in Business Administration, hospitality management, or culinary schooling is a plus but not required.Benefits
Paid vacation.Opportunity to participate in medical, dental, and vision plans.Discounts on menu items and a house charge account.An opportunity to have a positive impact on the lives of our staff and guests.
HM MANAGEMENT, LLC is an EEO employer - M/F/Vets/Disabled