Amazon
Sr. Technical Program Manager, Stores, Operations, Tools
Amazon, Boston, Massachusetts, us, 02298
Description
About Us
Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right bal-ance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexi-bility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.
Inclusive Team Culture
Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have inno-vative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Come build the future as a Technical Program Manager III at Amazon, where you will be inspired working alongside best-in-class inventors and innovators! You will have the opportunity to create meaningful experi-ences that deliver on the ever-evolving needs of our customers, and your work will impact millions of people around the world.
Apply now and you will be eligible for Amazon Technical Program Manager III positions that are based on your preferred location, team, tech stack, domain, language and more. We’re hiring across Amazon Stores in the United States and Canada. Teams with available positions including, but are not limited to:
• Consumer Technology: Build new generation features and products for amazon.com, constantly im-proving the Customer and Seller experience for billions around the globe. Whether building site wide features such as reviews and recommendations, category specific software for the likes of Pharmacy, Electronics, Digital Software and Video Games or seller infrastructure, there are a variety of complex problems to tackle using a range of technologies in the design of your technical solutions.
• Operations Technology: Shape the future of transportation planning and execution on a global scale, that impacts hundreds of fulfillment centers, thousands of Amazonians, and millions of customers across the world. Your technology will support thousands of operators worldwide to design, build and run the best-in-class Amazon transportation network. We are building intelligent software to make transportation more reliable, faster, and less costly, providing a better and less expensive experience for our customers.
• Financial Technology: Create next generation of distributed, scalable financial systems that support Amazon's current and future business needs. Use big data technologies to design and develop services that facilitate global financial transactions worth billions annually. You’ll lead architecture, design, im-plementation and deployment of large-scale critical and complex financial applications, owning all as-pects of solutions end-to-end, through full stack software development.
• Human Resources Technology: Create a seamless experience for millions of Amazonians and/or candi-dates. Whether supporting technologies for onboarding, time and attendance, compensation, ama-zon.jobs, or recruiting, you’ll deliver robust feature sets, elegant designs, intuitive user interfaces and systems that make it easy for Amazonians to excel at performing critical business functions.
Depending on your experience, Technical Program Manager III can typically expect to directly engage with de-velopers and customers to address challenging problems, build software with the latest technologies and make data-driven decisions to improve the customer experience. Your responsibilities extend to scaling sys-tems by managing internal and external stakeholders across various domains, from business and operations to engineering, science, and deployment. As a Senior TPM, you will navigate bottlenecks, provide escalation man-agement, make strategic tradeoffs, and balance business needs with technical constraints. The role also in-volves scoping and delivering large projects end-to-end, collecting requirements, writing specifications, and coordinating design/implementation efforts. Ideally, you possess a strong program management background, demonstrated experience leading medium to large projects, and a well-rounded technical proficiency in current web technologies.
INTERNAL MESSAGE:
PLEASE READ: This is a evergreen requisition and not approved for hiring. If you are an existing Amazonian look-ing to make an internal move, please directly apply to a business specific job posting and connect with the hiring team for that role.
This internal job posting is intended for employee referrals only. If you would like to refer a Technical Program Manager to Amazon, please submit their resume to this posting and they will be handled by the aligned TA Team.
Key job responsibilities
manage the lifecycle of a complex cross-functional program with considerable impact
accountable for the overall strategy as well as driving teams inside and outside your organization to deliver
understand the systems in your product or program space, their limitations, scaling factors, boundary conditions, and reasons behind architectural decisions
ensure business and technical stakeholder needs are aligned, you drive mindful discussions that lead to crisp decisions
make smart trade-offs (e.g., time vs. effort vs. features)
partner with customers and engineering teams to determine which projects move forward and in what priority order
use your knowledge to assess development processes, test plans, and operations/maintenance requirements
streamline and/or eliminate excess process
influence teams to decouple from dependencies and eliminate architecture problems that stifle innovation or cause user dissatisfaction, development collisions, and/or outages
Basic Qualifications
5+ years of technical product or program management experience
3+ years of software development experience
7+ years of working directly with engineering teams experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Preferred Qualifications
Experience owning/driving roadmap strategy and definition
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,000/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
About Us
Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right bal-ance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexi-bility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.
Inclusive Team Culture
Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have inno-vative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Come build the future as a Technical Program Manager III at Amazon, where you will be inspired working alongside best-in-class inventors and innovators! You will have the opportunity to create meaningful experi-ences that deliver on the ever-evolving needs of our customers, and your work will impact millions of people around the world.
Apply now and you will be eligible for Amazon Technical Program Manager III positions that are based on your preferred location, team, tech stack, domain, language and more. We’re hiring across Amazon Stores in the United States and Canada. Teams with available positions including, but are not limited to:
• Consumer Technology: Build new generation features and products for amazon.com, constantly im-proving the Customer and Seller experience for billions around the globe. Whether building site wide features such as reviews and recommendations, category specific software for the likes of Pharmacy, Electronics, Digital Software and Video Games or seller infrastructure, there are a variety of complex problems to tackle using a range of technologies in the design of your technical solutions.
• Operations Technology: Shape the future of transportation planning and execution on a global scale, that impacts hundreds of fulfillment centers, thousands of Amazonians, and millions of customers across the world. Your technology will support thousands of operators worldwide to design, build and run the best-in-class Amazon transportation network. We are building intelligent software to make transportation more reliable, faster, and less costly, providing a better and less expensive experience for our customers.
• Financial Technology: Create next generation of distributed, scalable financial systems that support Amazon's current and future business needs. Use big data technologies to design and develop services that facilitate global financial transactions worth billions annually. You’ll lead architecture, design, im-plementation and deployment of large-scale critical and complex financial applications, owning all as-pects of solutions end-to-end, through full stack software development.
• Human Resources Technology: Create a seamless experience for millions of Amazonians and/or candi-dates. Whether supporting technologies for onboarding, time and attendance, compensation, ama-zon.jobs, or recruiting, you’ll deliver robust feature sets, elegant designs, intuitive user interfaces and systems that make it easy for Amazonians to excel at performing critical business functions.
Depending on your experience, Technical Program Manager III can typically expect to directly engage with de-velopers and customers to address challenging problems, build software with the latest technologies and make data-driven decisions to improve the customer experience. Your responsibilities extend to scaling sys-tems by managing internal and external stakeholders across various domains, from business and operations to engineering, science, and deployment. As a Senior TPM, you will navigate bottlenecks, provide escalation man-agement, make strategic tradeoffs, and balance business needs with technical constraints. The role also in-volves scoping and delivering large projects end-to-end, collecting requirements, writing specifications, and coordinating design/implementation efforts. Ideally, you possess a strong program management background, demonstrated experience leading medium to large projects, and a well-rounded technical proficiency in current web technologies.
INTERNAL MESSAGE:
PLEASE READ: This is a evergreen requisition and not approved for hiring. If you are an existing Amazonian look-ing to make an internal move, please directly apply to a business specific job posting and connect with the hiring team for that role.
This internal job posting is intended for employee referrals only. If you would like to refer a Technical Program Manager to Amazon, please submit their resume to this posting and they will be handled by the aligned TA Team.
Key job responsibilities
manage the lifecycle of a complex cross-functional program with considerable impact
accountable for the overall strategy as well as driving teams inside and outside your organization to deliver
understand the systems in your product or program space, their limitations, scaling factors, boundary conditions, and reasons behind architectural decisions
ensure business and technical stakeholder needs are aligned, you drive mindful discussions that lead to crisp decisions
make smart trade-offs (e.g., time vs. effort vs. features)
partner with customers and engineering teams to determine which projects move forward and in what priority order
use your knowledge to assess development processes, test plans, and operations/maintenance requirements
streamline and/or eliminate excess process
influence teams to decouple from dependencies and eliminate architecture problems that stifle innovation or cause user dissatisfaction, development collisions, and/or outages
Basic Qualifications
5+ years of technical product or program management experience
3+ years of software development experience
7+ years of working directly with engineering teams experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Preferred Qualifications
Experience owning/driving roadmap strategy and definition
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,000/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.