Houston Methodist
Environmental Services Tech FT Evenings
Houston Methodist, Nassau Bay, Texas, United States,
Overview
At Houston Methodist, the Environmental Services (EVS) Technician position performs a variety of general as well as moderately complex cleaning tasks in assigned specialty areas to provide a safe and attractive environment for patients, guests, and staff. This position maintains environmental and infection control standards within established policies and procedures. In addition, the Environmental Services Technician position follows Association of Operating Room Nurses (AORN) standards for turnover and terminal cleaning of procedure rooms. This position works with floor maintenance equipment and chemicals as well as handling and interaction with hazardous materials for appropriate disposal, conference room set ups and linen distribution, collection and tracking, as appropriate.
Houston Methodist Standard
PATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.HOUSTON METHODIST EXPERIENCE EXPECTATIONSProvide personalized care and service by consistently demonstrating our I CARE values:
INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth, dignity, and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobDisplays cultural humility, diversity, equity and inclusion principlesActively supports the organization's vision, fulfills the mission and abides by the I CARE valuesResponsibilities
PEOPLE ESSENTIAL FUNCTIONS
Interacts in a positive, professional manner with patients, family and staffActively participates in meetings, huddles and with other team members using positive communicationPromotes a positive work environment and contributes to a dynamic, team focused work unit to achieve optimal results.SERVICE ESSENTIAL FUNCTIONS
Responds promptly and positively to requests for assistance with directions and information from patients, staff and visitorsPromptly responds to all assignments to create an environment that is conducive for healing. Communicates and documents any facility or patient related issues to management, as appropriate.Performs efficient room cleaning processes ensuring timely patient admissionsQUALITY/SAFETY ESSENTIAL FUNCTIONS
Follows department process for room cleaning and discharge inspections, as appropriate, with the goal of meeting or exceeding HCAHPS cleanliness scores.Achieves discharge, daily room cleaning and assigned area turn-around times, as appropriateDuring discharge activity, tracks, logs, and notifies appropriate management of safety and repair needs for equipmentFollows policies, procedures, and safety rules. Corrects minor safety hazards and observes standard infection control precautions and complies with OSHA standardsPerforms one or more of the following: ¿ Follows proper cleaning/maintenance procedures for all floor types utilizing equipment, as appropriate. ¿ Collects, transports and disposes of solid/biohazard waste through proper procedures. ¿ Follows identified cleaning procedures, which may include utilizing specialty equipment, in assigned areas (e.g. surgical, procedural or isolation areas, etc.). ¿ Uses appropriate transporting techniques for clean or soiled linen and assists with quality assurance by examining, identifying and rejecting poor quality linen.FINANCE ESSENTIAL FUNCTIONS
Appropriately uses and stores chemicals, paper goods, supplies, and equipment utilized during a shift. Reports, tracks and assesses wasteful practices.Manages time effectively and prioritize department daily tasks, minimizing incidental overtimeGROWTH/INNOVATION ESSENTIAL FUNCTIONS
Assumes responsibility for growth and development. Participates in continuing education and in-service programs. Actively participates in EVS shared governance, meetings or huddles by contributing ideas towards improving the efficiency and effectiveness of department processesFosters a positive and constructive teaching environment by engaging coworkers in learning opportunities that are valuable and in alignment with business objectives
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
Qualifications
EDUCATION
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferredWORK EXPERIENCE
One year of experience preferredLicense/Certification
LICENSES AND CERTIFICATIONS - REQUIRED
DOTHAZMAT Certification (DOT) - US Department Of Transportation Hazardous Materials Certification within 90 daysLICENSES AND CERTIFICATIONS - PREFERRED
DL - Driver License - State LicensureKSA/ Supplemental Data
KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesDemonstrates the ability to access information both in the department and within the hospital system to support the department as appropriateMulti-task oriented, ability to complete work within designated time framesAbility to accurately and efficiently perform duties with minimal supervisionDemonstrate efficient and safe use of housekeeping equipment and chemicalsAbility to effectively communicate in a manner consistent with a customer service focusSUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform YesScrubs YesBusiness professional NoOther (department approved) YesON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
On Call* NoTRAVEL****Travel specifications may vary by department**
May require travel within the Houston Metropolitan area NoMay require travel outside Houston Metropolitan area No
Company Profile
Houston Methodist Clear Lake Hospital brings the expertise and compassionate care of Houston Methodist Hospital in The Texas Medical Center - a national Honor Roll hospital - to Bay Area communities. The hospital provides a broad spectrum of adult medical and surgical care, is an accredited chest pain center, and is also acute stroke-ready designated through DNV. Houston Methodist Clear Lake offers many inpatient and outpatient services including 3-D mammography and other state-of-the-art imaging, labor and delivery with a level II neonatal ICU, Cancer Center of Excellence, advanced laparoscopic surgery, comprehensive orthopedics and sports medicine, neurology, urology and otolaryngology. Also, Houston Methodist Clear Lake Hospital is honored to be the only hospital in the bay area to have a Grade A rating from Leapfrog Hospital Safety Grading.
At Houston Methodist, the Environmental Services (EVS) Technician position performs a variety of general as well as moderately complex cleaning tasks in assigned specialty areas to provide a safe and attractive environment for patients, guests, and staff. This position maintains environmental and infection control standards within established policies and procedures. In addition, the Environmental Services Technician position follows Association of Operating Room Nurses (AORN) standards for turnover and terminal cleaning of procedure rooms. This position works with floor maintenance equipment and chemicals as well as handling and interaction with hazardous materials for appropriate disposal, conference room set ups and linen distribution, collection and tracking, as appropriate.
Houston Methodist Standard
PATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.HOUSTON METHODIST EXPERIENCE EXPECTATIONSProvide personalized care and service by consistently demonstrating our I CARE values:
INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth, dignity, and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobDisplays cultural humility, diversity, equity and inclusion principlesActively supports the organization's vision, fulfills the mission and abides by the I CARE valuesResponsibilities
PEOPLE ESSENTIAL FUNCTIONS
Interacts in a positive, professional manner with patients, family and staffActively participates in meetings, huddles and with other team members using positive communicationPromotes a positive work environment and contributes to a dynamic, team focused work unit to achieve optimal results.SERVICE ESSENTIAL FUNCTIONS
Responds promptly and positively to requests for assistance with directions and information from patients, staff and visitorsPromptly responds to all assignments to create an environment that is conducive for healing. Communicates and documents any facility or patient related issues to management, as appropriate.Performs efficient room cleaning processes ensuring timely patient admissionsQUALITY/SAFETY ESSENTIAL FUNCTIONS
Follows department process for room cleaning and discharge inspections, as appropriate, with the goal of meeting or exceeding HCAHPS cleanliness scores.Achieves discharge, daily room cleaning and assigned area turn-around times, as appropriateDuring discharge activity, tracks, logs, and notifies appropriate management of safety and repair needs for equipmentFollows policies, procedures, and safety rules. Corrects minor safety hazards and observes standard infection control precautions and complies with OSHA standardsPerforms one or more of the following: ¿ Follows proper cleaning/maintenance procedures for all floor types utilizing equipment, as appropriate. ¿ Collects, transports and disposes of solid/biohazard waste through proper procedures. ¿ Follows identified cleaning procedures, which may include utilizing specialty equipment, in assigned areas (e.g. surgical, procedural or isolation areas, etc.). ¿ Uses appropriate transporting techniques for clean or soiled linen and assists with quality assurance by examining, identifying and rejecting poor quality linen.FINANCE ESSENTIAL FUNCTIONS
Appropriately uses and stores chemicals, paper goods, supplies, and equipment utilized during a shift. Reports, tracks and assesses wasteful practices.Manages time effectively and prioritize department daily tasks, minimizing incidental overtimeGROWTH/INNOVATION ESSENTIAL FUNCTIONS
Assumes responsibility for growth and development. Participates in continuing education and in-service programs. Actively participates in EVS shared governance, meetings or huddles by contributing ideas towards improving the efficiency and effectiveness of department processesFosters a positive and constructive teaching environment by engaging coworkers in learning opportunities that are valuable and in alignment with business objectives
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
Qualifications
EDUCATION
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferredWORK EXPERIENCE
One year of experience preferredLicense/Certification
LICENSES AND CERTIFICATIONS - REQUIRED
DOTHAZMAT Certification (DOT) - US Department Of Transportation Hazardous Materials Certification within 90 daysLICENSES AND CERTIFICATIONS - PREFERRED
DL - Driver License - State LicensureKSA/ Supplemental Data
KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesDemonstrates the ability to access information both in the department and within the hospital system to support the department as appropriateMulti-task oriented, ability to complete work within designated time framesAbility to accurately and efficiently perform duties with minimal supervisionDemonstrate efficient and safe use of housekeeping equipment and chemicalsAbility to effectively communicate in a manner consistent with a customer service focusSUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform YesScrubs YesBusiness professional NoOther (department approved) YesON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
On Call* NoTRAVEL****Travel specifications may vary by department**
May require travel within the Houston Metropolitan area NoMay require travel outside Houston Metropolitan area No
Company Profile
Houston Methodist Clear Lake Hospital brings the expertise and compassionate care of Houston Methodist Hospital in The Texas Medical Center - a national Honor Roll hospital - to Bay Area communities. The hospital provides a broad spectrum of adult medical and surgical care, is an accredited chest pain center, and is also acute stroke-ready designated through DNV. Houston Methodist Clear Lake offers many inpatient and outpatient services including 3-D mammography and other state-of-the-art imaging, labor and delivery with a level II neonatal ICU, Cancer Center of Excellence, advanced laparoscopic surgery, comprehensive orthopedics and sports medicine, neurology, urology and otolaryngology. Also, Houston Methodist Clear Lake Hospital is honored to be the only hospital in the bay area to have a Grade A rating from Leapfrog Hospital Safety Grading.