Senior Living Hiring
Executive Director
Senior Living Hiring, Jacksonville, North Carolina, United States, 28540
Description
About our community
We are an exceptional assisted living community, personalizing in the approach of ensuring every resident has their specific needs met at every stage. We strive daily to create the best life for all we serve.
Position summary
The Executive Director (ED) serves as the leader of the community, overseeing all day-to-day operations and ensuring residents are receiving exceptional care and service. As a liaison with staff, residents, families, vendors, providers and the State, this position must communicate effectively, exercise patience and understanding, and quickly resolve problems and conflicts that arise daily. The ED thrives on providing a high level of customer service and leading a strong team of department heads.
Essential Duties and Responsibilities:Oversee the daily operations of all community departments, working closely with community department heads to ensure resident, family, and associate satisfaction.Lead and manage the community department heads and fill in for open department head positions whenever needed. Empower and support the leadership team with recruitment and retention efforts, onboarding and orientation of new associates, ensure adequate staffing, and performance management in all areas of the community.Operates within established budgetary guidelinesMeet personally with community residents and families to discuss and/or resolve customer concerns/comments/preferences.Maintain and ensure ongoing compliance with all state, local and federal regulations.Act as a sales leader in the community, reviewing sales strategies with the marketing team, as well as providing community tours and building rapport with current and prospective residents daily.Maintain the property to our highest standards, including ensuring available rooms are move-in ready by addressing issues head on.Benefits
Competitive wage package (pay rate is based on experience)Work/Home Life BalancePaid orientation/trainingBenefits (major medical, dental, vision, short/long-termPaid Time Off/Holiday Pay
Minimum eligibility requirements
• Bachelor degree in related field preferred
• Experience of 3 years or more in a retirement, skilled long term care, or assisted living industrypreferred.
• Must hold an NC Assisted Living Administrators License• Must have work history demonstrating a strong ability to hire, direct, and manage associates• Must be knowledgeable of DHSR regulations.• Must be certified and in good standing with DHSR.• Must be able to communicate effectively with residents, families, staff, community and stateofficials/surveyors, State hospitals and general public.• Must have compassion for and desire to work with the elderly.• Must demonstrate the ability to work responsibly as a team member as well as an individual.• Must be honest, fair, dependable, respect confidentiality and the rights and privacy of others.• Practice and promote Management Policies and Procedures, Mission Statement, Core Valuesand Founding Principles.• Must be computer literate.• Experience with financial reporting and managing multiple budgets.• Must pass criminal background check.• Must meet all health requirements.• Must have valid driver's license.• Must be able to perform the duties and responsibilities (Essential Job Functions) with or withoutreasonable accommodation.
About our community
We are an exceptional assisted living community, personalizing in the approach of ensuring every resident has their specific needs met at every stage. We strive daily to create the best life for all we serve.
Position summary
The Executive Director (ED) serves as the leader of the community, overseeing all day-to-day operations and ensuring residents are receiving exceptional care and service. As a liaison with staff, residents, families, vendors, providers and the State, this position must communicate effectively, exercise patience and understanding, and quickly resolve problems and conflicts that arise daily. The ED thrives on providing a high level of customer service and leading a strong team of department heads.
Essential Duties and Responsibilities:Oversee the daily operations of all community departments, working closely with community department heads to ensure resident, family, and associate satisfaction.Lead and manage the community department heads and fill in for open department head positions whenever needed. Empower and support the leadership team with recruitment and retention efforts, onboarding and orientation of new associates, ensure adequate staffing, and performance management in all areas of the community.Operates within established budgetary guidelinesMeet personally with community residents and families to discuss and/or resolve customer concerns/comments/preferences.Maintain and ensure ongoing compliance with all state, local and federal regulations.Act as a sales leader in the community, reviewing sales strategies with the marketing team, as well as providing community tours and building rapport with current and prospective residents daily.Maintain the property to our highest standards, including ensuring available rooms are move-in ready by addressing issues head on.Benefits
Competitive wage package (pay rate is based on experience)Work/Home Life BalancePaid orientation/trainingBenefits (major medical, dental, vision, short/long-termPaid Time Off/Holiday Pay
Minimum eligibility requirements
• Bachelor degree in related field preferred
• Experience of 3 years or more in a retirement, skilled long term care, or assisted living industrypreferred.
• Must hold an NC Assisted Living Administrators License• Must have work history demonstrating a strong ability to hire, direct, and manage associates• Must be knowledgeable of DHSR regulations.• Must be certified and in good standing with DHSR.• Must be able to communicate effectively with residents, families, staff, community and stateofficials/surveyors, State hospitals and general public.• Must have compassion for and desire to work with the elderly.• Must demonstrate the ability to work responsibly as a team member as well as an individual.• Must be honest, fair, dependable, respect confidentiality and the rights and privacy of others.• Practice and promote Management Policies and Procedures, Mission Statement, Core Valuesand Founding Principles.• Must be computer literate.• Experience with financial reporting and managing multiple budgets.• Must pass criminal background check.• Must meet all health requirements.• Must have valid driver's license.• Must be able to perform the duties and responsibilities (Essential Job Functions) with or withoutreasonable accommodation.