Texas Health Huguley FWS
Consumer Access Specialist Remote
Texas Health Huguley FWS, Altamonte Springs, Florida, United States, 32717
Job Description - Consumer Access Specialist Remote (24027727)Job Number:
24027727Description:AdventHealth CorporateAll the benefits and perks you need for you and your family:Benefits from Day OneWhole Person Wellbeing ResourcesMental Health Resources and SupportOur promise to you:Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that
together
we are even better.Shift:
Monday-Friday; Full-time 9a-5:30p EST and 11:30a-8pm ESTJob Location:
RemoteThe role you’ll contribute:Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.The value that you bring to the team:Proactively seeks assistance to improve any responsibilities assigned to their role.Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience.Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs.Meets and exceeds productivity standards determined by department leadership.Meets attendance and punctuality requirements. Maintains schedule flexibility to meet department needs.If applicable to facility, provides coverage for PBX (Switchboard) as needed.If applicable to facility, maintains knowledge of PBX (Switchboard) and security protocol.Actively attends department meetings and promotes positive dialogue within the team.Insurance Verification/Authorization:Contacts insurance companies to obtain and verify insurance eligibility and benefits.Verifies medical necessity in accordance with CMS standards and communicates relevant coverage/eligibility information to the patient.Minimizes duplication of medical records by verifying patient identity.Registers patients for all services and achieves department specific accuracy goals.Confirms whether patients are insured and gathers details.Performs Medicare compliance review on all applicable Medicare accounts.Completes Medicare Secondary Payer Questionnaire for Medicare beneficiaries.Qualifications:The expertise and experiences you’ll need to succeed:High School Grad or Equiv and 1+ years experience.Preferred Qualifications:One year of relevant healthcare experience.Prior collections experience.One year of customer service experience.One year of direct Patient Access experience.Organization:
AdventHealth CorporateWork Locations:
CP AH HEADQUARTERS VIRTUAL, Altamonte Springs 32714Operating Unit:
AH Revenue Cycle Services
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24027727Description:AdventHealth CorporateAll the benefits and perks you need for you and your family:Benefits from Day OneWhole Person Wellbeing ResourcesMental Health Resources and SupportOur promise to you:Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that
together
we are even better.Shift:
Monday-Friday; Full-time 9a-5:30p EST and 11:30a-8pm ESTJob Location:
RemoteThe role you’ll contribute:Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.The value that you bring to the team:Proactively seeks assistance to improve any responsibilities assigned to their role.Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience.Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs.Meets and exceeds productivity standards determined by department leadership.Meets attendance and punctuality requirements. Maintains schedule flexibility to meet department needs.If applicable to facility, provides coverage for PBX (Switchboard) as needed.If applicable to facility, maintains knowledge of PBX (Switchboard) and security protocol.Actively attends department meetings and promotes positive dialogue within the team.Insurance Verification/Authorization:Contacts insurance companies to obtain and verify insurance eligibility and benefits.Verifies medical necessity in accordance with CMS standards and communicates relevant coverage/eligibility information to the patient.Minimizes duplication of medical records by verifying patient identity.Registers patients for all services and achieves department specific accuracy goals.Confirms whether patients are insured and gathers details.Performs Medicare compliance review on all applicable Medicare accounts.Completes Medicare Secondary Payer Questionnaire for Medicare beneficiaries.Qualifications:The expertise and experiences you’ll need to succeed:High School Grad or Equiv and 1+ years experience.Preferred Qualifications:One year of relevant healthcare experience.Prior collections experience.One year of customer service experience.One year of direct Patient Access experience.Organization:
AdventHealth CorporateWork Locations:
CP AH HEADQUARTERS VIRTUAL, Altamonte Springs 32714Operating Unit:
AH Revenue Cycle Services
#J-18808-Ljbffr