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Flint Hills Resources

IT/OT Systems Supervisor

Flint Hills Resources, Wichita, Kansas, United States, 67232


Your Job

Flint Hills Resources (FHR) is seeking a Senior Systems Administrator - Supervisor to join our IT/OT team. In this player/coach role you will lead, supervise, and directly contribute to delivery of reliable and secure IT services. You will have the opportunity to work on modern cloud technologies, on-prem virtualization platforms, and storage solutions. You will work closely with plant operations teams in the deployment, configuration, monitoring, and maintenance of systems critical to the safety and operations of our plants. You will be a product owner and own infrastructure applications, such as secure remote access, backup solutions, secrets management, monitoring platforms, and patching solutions. This role will sit at our headquarters in

Wichita, KS .

The ideal candidate will bring their breadth of knowledge and experience to support both onsite and remote system infrastructure running in 24x7x365 environments. Your strong conceptual, analytical problem-solving ability and your ability to collaborate with a team will be essential to your success in this role.

What You Will Do

Lead and supervise a team of Senior Systems Administrators

Develop, mentor, and motivate your team to self-actualize, maximize their contributions, and enhance their application of Principle Based Management

Create and own (accountable for) service delivery, work processes, and documentation required for running a reliable capability

Contribute to vision, growth, and strategic decision-making.

Maintain relationships with customers and peers to support both on-site and remote infrastructure

Participate in projects involving multiple capabilities, customers and vendors

Troubleshoot and resolve complex technical problems involving multiple systems, storage, and network components

Monitor system & network performance using standard tools, creating baselines, and capacity planning

Respond to system incidents according to established operating procedures

Create and maintain documentation of system & network infrastructure, processes, configurations, etc.

Be a product owner for different infrastructure applications critical to running our reliable services

Who You Are (Basic Qualifications)

Experience mentoring and developing talent as a Team Lead or through direct supervision of employees

Experience managing enterprise system infrastructure (cloud and virtualization)

Experience managing monitoring platforms

Willing and able to be on-call on a rotational basis and to respond to calls 24/7 for emergency response

Willingness to travel (up to 25%)

What Will Put You Ahead

Experience in process control and/or industrial environments

Experience with server virtualization, cloud, domain management, tools management (backup, remote access, monitoring, ticketing, etc.)

This role is not eligible for visa sponsorship.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify.

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