The Lakes at Jefferson
Seasonal Retail Fulfillment Support Associate, Pembroke Lakes
The Lakes at Jefferson, Hollywood, Florida, us, 33084
Seasonal Retail Fulfillment Support Associate, Pembroke Lakes
Macy’s
11605 Pines Blvd, Pembroke Pines, FL 33026, USAStart Date:
11/23/2023Pay:
$15.00 - $18.50 an hourJob type:
Part-timeShift and schedule:
Weekends as needed, Evenings as needed, HolidaysBenefits
401(k)Dental insuranceDisability insuranceEmployee assistance programHealth insurancePaid time offStore discountJob Summary:
As a Fulfillment Colleague, you will be responsible for driving a great shopping experience for our omni channel customer by supporting the operational activities that drive sales, profit, and excellent customer service. You will collaborate with the store team to deliver results in a friction-free shopping environment.What you will do:
Customer Service: Greet customers, answer their questions, and provide assistance in a friendly and professional manner. Ensure a positive shopping experience by providing order updates, addressing customer concerns and resolving issues promptly.Customer Support: Monitor alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders. During peak times, conduct customer pick-up including retrieving the orders from our back-of-house storage and delivering them curbside to the customer.Picking and Packing: Locate ordered items in the store and prepare merchandise for shipment using handheld technology and appropriate packing materials. Prepare shipping labels, coordinate with shipping providers to ensure timely delivery, and process shippable returns and abandoned in store pickup orders.Support Other Teams: Assist other teams as needed in areas such as unloading and processing new merchandise based on its type, size, or category.Team Collaboration: Work with other team members throughout the store to achieve goals and maintain a positive work environment. Communicate effectively with colleagues and supervisors, sharing feedback, ideas, and concerns.Who you are:
Focused on upholding Macy’s dedication to fulfilling ideals of diversity, inclusion, and respect.Flexible availability, including days, evenings, weekends and holidays.Able to communicate effectively with customers and provide clear direction to colleagues.Self-starter; able to adapt quickly to changing customer expectations and needs.Resourceful and able to adapt quickly to changing priorities and deadlines.No Education or Experience Required.Essential Physical Requirements:
Prolonged periods (at least two consecutive hours) of standing/walking around the store or department.Frequent use of computers and handheld electronic equipment.Reaching, including above eye level, crouching, kneeling, stooping, climbing ladders, and color vision.Lifting and moving items weighing up to 50 lbs.About Macy's
Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer. Our opportunities in various areas let you express your creativity and commitment to excellence, grow your career, and make a difference to your Macy's colleagues and customers.Bring your creativity, energy and ideas to the Macy's team – Apply Today!This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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Macy’s
11605 Pines Blvd, Pembroke Pines, FL 33026, USAStart Date:
11/23/2023Pay:
$15.00 - $18.50 an hourJob type:
Part-timeShift and schedule:
Weekends as needed, Evenings as needed, HolidaysBenefits
401(k)Dental insuranceDisability insuranceEmployee assistance programHealth insurancePaid time offStore discountJob Summary:
As a Fulfillment Colleague, you will be responsible for driving a great shopping experience for our omni channel customer by supporting the operational activities that drive sales, profit, and excellent customer service. You will collaborate with the store team to deliver results in a friction-free shopping environment.What you will do:
Customer Service: Greet customers, answer their questions, and provide assistance in a friendly and professional manner. Ensure a positive shopping experience by providing order updates, addressing customer concerns and resolving issues promptly.Customer Support: Monitor alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders. During peak times, conduct customer pick-up including retrieving the orders from our back-of-house storage and delivering them curbside to the customer.Picking and Packing: Locate ordered items in the store and prepare merchandise for shipment using handheld technology and appropriate packing materials. Prepare shipping labels, coordinate with shipping providers to ensure timely delivery, and process shippable returns and abandoned in store pickup orders.Support Other Teams: Assist other teams as needed in areas such as unloading and processing new merchandise based on its type, size, or category.Team Collaboration: Work with other team members throughout the store to achieve goals and maintain a positive work environment. Communicate effectively with colleagues and supervisors, sharing feedback, ideas, and concerns.Who you are:
Focused on upholding Macy’s dedication to fulfilling ideals of diversity, inclusion, and respect.Flexible availability, including days, evenings, weekends and holidays.Able to communicate effectively with customers and provide clear direction to colleagues.Self-starter; able to adapt quickly to changing customer expectations and needs.Resourceful and able to adapt quickly to changing priorities and deadlines.No Education or Experience Required.Essential Physical Requirements:
Prolonged periods (at least two consecutive hours) of standing/walking around the store or department.Frequent use of computers and handheld electronic equipment.Reaching, including above eye level, crouching, kneeling, stooping, climbing ladders, and color vision.Lifting and moving items weighing up to 50 lbs.About Macy's
Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer. Our opportunities in various areas let you express your creativity and commitment to excellence, grow your career, and make a difference to your Macy's colleagues and customers.Bring your creativity, energy and ideas to the Macy's team – Apply Today!This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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