Sourcefly
AWS Engineer
Sourcefly, Virginia, Minnesota, United States, 55792
We are seeking an AWS Engineer to support development, modernization, and migration in support of a government multi-cloud environment with 50+ customer tenants and growing. Aside from technical qualifications, the applicant should have effective communication skills, both written and verbal.
The applicant must have engineering experience and extensive AWS knowledge and experience with integration, system analysis or programming experience, including developing AWS systems requirements and design specification. The AWS Engineer will be responsible for resolving complex incidents, providing expert troubleshooting, and performing proactive monitoring of AWS Infrastructure and services. A passion for performance, strong desire for quality conformance, and attention to detail are prerequisites for this position.
LOCATION:
Remote (but must reside and perform all work within the United States)
WORK HOURS:
This position requires working online from 8:00 AM Eastern to 5:00 PM Eastern
Key Responsibilities
Incident Response and Troubleshooting
Serve as an escalation point from Tier 2 support for complex incidents and outages within the AWS GovCloud environment
Investigate and resolve issues across various AWS services EC2, RDS, S3, VPC, Lambda, and IAM
Perform root cause analysis to address underlying infrastructure issues and provide solutions to prevent recurrence.
Manage and resolve high-priority incidents, ensuring timely communication with stakeholders and affected tenants
Monitoring and Optimization
Continuously monitor tenant environments using CloudWatch, CloudTrail, and other tools (Dynatrace, Splunk) to detect performance issues, security incidents, and infrastructure bottlenecks
Utilize Dynatrace, Splunk, or other proactive monitoring tools to mitigate potential issues before they escalate
Analyze system performance and recommend optimizations to improve stability, efficiency, and security
AWS Infrastructure Management
Manage and maintain the AWS infrastructure, including EC2 instances, S3 buckets, VPC configurations, RDS databases, and other services
Ensure that all tenants’ AWS resources are secure, FedRAMP compliant, and optimized for performance
Collaborate with the Architecture team to implement solutions that align with best practices for AWS cloud infrastructure
Adhere to Change Management procedures
Collaboration and Knowledge Sharing
Manage intake for assignment of newly created incidents
As a team lead, work with Service Delivery Manager and support ISR Product owner to help work to improve overall team metrics (JIRA/ServiceNow)
Collaborate and train Tier 2 engineers to resolve incidents and implement improvements
Document incident response procedures, resolutions, and lessons learned to enhance team knowledge and preparedness for future incidents
Provide technical mentorship and knowledge sharing to Tier 2 support teams
Requirements
Required Certification:
Relevant AWS Certification (AWS Solutions Architect, AWS Cloud Practitioner, etc)
5+ years of integration and systems analysis experience focused on AWS cloud services and infrastructure
3+ years of extensive hands-on experience with a wide range of AWS services including but not limited to EC2 instances, S3 buckets, VPC configurations, RDS databases, and other services
Experience with incident management, root cause analysis, and resolving high-priority incidents in large, multi-tenant environments
Extensive knowledge and understanding of AWS GovCloud and deploying in Government environments.
Exemplary communication, analytical skills, and technical knowledge across the client environment.
Ability to produce concise and clear technical documentation.
Preferred Skills:
Familiarity with CI/CD pipelines and Infrastructure as Code (IaC) tools such as Terraform, CodeDeploy, or CodePipeline
Experience with PowerShell, AWS CLI, or other automation scripts to troubleshoot and resolve issues
AWS Certified SysOps Developer Associate
AWS Certified Developer - Associate
AWS Certified DevOps Engineer – Professional
Relevant Agile Certification
Other Certifications such as Red Hat Ansible
Security Clearance Requirements:Public Trust- Ability to obtain a DHS Public Trust Security Clearance (called “Entry on Duty). US Citizenship
required
– personnel with Permanent Resident (Green Cards) or Work Visas are not eligible for this position.
#J-18808-Ljbffr
The applicant must have engineering experience and extensive AWS knowledge and experience with integration, system analysis or programming experience, including developing AWS systems requirements and design specification. The AWS Engineer will be responsible for resolving complex incidents, providing expert troubleshooting, and performing proactive monitoring of AWS Infrastructure and services. A passion for performance, strong desire for quality conformance, and attention to detail are prerequisites for this position.
LOCATION:
Remote (but must reside and perform all work within the United States)
WORK HOURS:
This position requires working online from 8:00 AM Eastern to 5:00 PM Eastern
Key Responsibilities
Incident Response and Troubleshooting
Serve as an escalation point from Tier 2 support for complex incidents and outages within the AWS GovCloud environment
Investigate and resolve issues across various AWS services EC2, RDS, S3, VPC, Lambda, and IAM
Perform root cause analysis to address underlying infrastructure issues and provide solutions to prevent recurrence.
Manage and resolve high-priority incidents, ensuring timely communication with stakeholders and affected tenants
Monitoring and Optimization
Continuously monitor tenant environments using CloudWatch, CloudTrail, and other tools (Dynatrace, Splunk) to detect performance issues, security incidents, and infrastructure bottlenecks
Utilize Dynatrace, Splunk, or other proactive monitoring tools to mitigate potential issues before they escalate
Analyze system performance and recommend optimizations to improve stability, efficiency, and security
AWS Infrastructure Management
Manage and maintain the AWS infrastructure, including EC2 instances, S3 buckets, VPC configurations, RDS databases, and other services
Ensure that all tenants’ AWS resources are secure, FedRAMP compliant, and optimized for performance
Collaborate with the Architecture team to implement solutions that align with best practices for AWS cloud infrastructure
Adhere to Change Management procedures
Collaboration and Knowledge Sharing
Manage intake for assignment of newly created incidents
As a team lead, work with Service Delivery Manager and support ISR Product owner to help work to improve overall team metrics (JIRA/ServiceNow)
Collaborate and train Tier 2 engineers to resolve incidents and implement improvements
Document incident response procedures, resolutions, and lessons learned to enhance team knowledge and preparedness for future incidents
Provide technical mentorship and knowledge sharing to Tier 2 support teams
Requirements
Required Certification:
Relevant AWS Certification (AWS Solutions Architect, AWS Cloud Practitioner, etc)
5+ years of integration and systems analysis experience focused on AWS cloud services and infrastructure
3+ years of extensive hands-on experience with a wide range of AWS services including but not limited to EC2 instances, S3 buckets, VPC configurations, RDS databases, and other services
Experience with incident management, root cause analysis, and resolving high-priority incidents in large, multi-tenant environments
Extensive knowledge and understanding of AWS GovCloud and deploying in Government environments.
Exemplary communication, analytical skills, and technical knowledge across the client environment.
Ability to produce concise and clear technical documentation.
Preferred Skills:
Familiarity with CI/CD pipelines and Infrastructure as Code (IaC) tools such as Terraform, CodeDeploy, or CodePipeline
Experience with PowerShell, AWS CLI, or other automation scripts to troubleshoot and resolve issues
AWS Certified SysOps Developer Associate
AWS Certified Developer - Associate
AWS Certified DevOps Engineer – Professional
Relevant Agile Certification
Other Certifications such as Red Hat Ansible
Security Clearance Requirements:Public Trust- Ability to obtain a DHS Public Trust Security Clearance (called “Entry on Duty). US Citizenship
required
– personnel with Permanent Resident (Green Cards) or Work Visas are not eligible for this position.
#J-18808-Ljbffr