Cyber Crime
Cyber IT Specialist – 2nd Shift Lead @ Peraton
Cyber Crime, Beltsville, Maryland, United States, 20705
Peraton Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated solutions and technologies to protect our nation and allies. Peraton is seeking a
Cyber IT Specialist – 2nd Shift Lead
to become part of Peraton’s Department of State (DoS) Diplomatic Security Cyber Mission (DSCM) program providing leading cyber and technology security experience to enable innovative, effective, and secure business processes.This is for the Second Shift: 02:00 PM - 10:00 PM, EDT.What you’ll do:
Oversee a team of Cyber IT Specialists in daily proactive monitoring and troubleshooting, ensuring optimal performance and swift resolution of issues to maintain cybersecurity integrity.Facilitate effective communication with management to provide timely updates on team activities and operational status.Ensure that reports delivered to clients are both accurate and clearly articulated.Develop and maintain comprehensive shift schedules that accurately reflect team members' availability.Monitor email communications for service requests, ensuring timely responses within 30 minutes of receipt.Thoroughly document, monitor, and track all work through events logged and resolved in the ITSM tool.Diagnose and resolve customer-reported system incidents, problems, and events.Implement industry-standard ITSM processes to support high-reliability IT services.Provide timely status updates and outage communications within 15 minutes of incident identification.Coordinate and maintain call-back lists, escalation lists, and special event documentation.Develop, maintain, and implement a Major Incident Response (MIR) plan.Provide comprehensive service restoration support, including implementing corrective actions on documented/known issues.Qualifications
Required:Bachelor’s degree and a minimum of 6 years’ experience. Four (4) additional years of experience may be substituted in lieu of the degree.Experience and knowledge of networking concepts, protocols, and architectures.Understanding of common cyber threats, attack vectors, and exploitation techniques.Demonstrated strength in analytical and problem-solving skills with attention to detail.Demonstrated excellent communication and interpersonal skills.Possess Industry standard certification or have ONE of the listed certifications below:
CISSP-ISSAP, CISSP-ISSEP, CISSP, Security+ CE, CySA+, PPDA, Agile IC, SNOW App Dev.
The ability to support 24x7x365 system monitoring, customer, and technical support role.An active Secret security clearance is required to start, with the ability to obtain a final Top Secret security clearance.Target Salary Range
$80,000 - $128,000. This represents the typical salary range for this position based on experience and other factors.
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Cyber IT Specialist – 2nd Shift Lead
to become part of Peraton’s Department of State (DoS) Diplomatic Security Cyber Mission (DSCM) program providing leading cyber and technology security experience to enable innovative, effective, and secure business processes.This is for the Second Shift: 02:00 PM - 10:00 PM, EDT.What you’ll do:
Oversee a team of Cyber IT Specialists in daily proactive monitoring and troubleshooting, ensuring optimal performance and swift resolution of issues to maintain cybersecurity integrity.Facilitate effective communication with management to provide timely updates on team activities and operational status.Ensure that reports delivered to clients are both accurate and clearly articulated.Develop and maintain comprehensive shift schedules that accurately reflect team members' availability.Monitor email communications for service requests, ensuring timely responses within 30 minutes of receipt.Thoroughly document, monitor, and track all work through events logged and resolved in the ITSM tool.Diagnose and resolve customer-reported system incidents, problems, and events.Implement industry-standard ITSM processes to support high-reliability IT services.Provide timely status updates and outage communications within 15 minutes of incident identification.Coordinate and maintain call-back lists, escalation lists, and special event documentation.Develop, maintain, and implement a Major Incident Response (MIR) plan.Provide comprehensive service restoration support, including implementing corrective actions on documented/known issues.Qualifications
Required:Bachelor’s degree and a minimum of 6 years’ experience. Four (4) additional years of experience may be substituted in lieu of the degree.Experience and knowledge of networking concepts, protocols, and architectures.Understanding of common cyber threats, attack vectors, and exploitation techniques.Demonstrated strength in analytical and problem-solving skills with attention to detail.Demonstrated excellent communication and interpersonal skills.Possess Industry standard certification or have ONE of the listed certifications below:
CISSP-ISSAP, CISSP-ISSEP, CISSP, Security+ CE, CySA+, PPDA, Agile IC, SNOW App Dev.
The ability to support 24x7x365 system monitoring, customer, and technical support role.An active Secret security clearance is required to start, with the ability to obtain a final Top Secret security clearance.Target Salary Range
$80,000 - $128,000. This represents the typical salary range for this position based on experience and other factors.
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