Johns Hopkins University
Development Coordinator, The Wilmar Eye Institute
Johns Hopkins University, Baltimore, Maryland, United States, 21276
Development and Alumni Relations (DAR) supports Johns Hopkins’ focus on research, teaching and patient care, and its role as a national and global leader in higher education. We create and foster enduring relationships that result in advocacy and philanthropic support for Johns Hopkins University & Medicine; strengthening the institution through partnerships with donors, alumni, volunteer leaders, faculty, students, staff, and patients.
Johns Hopkins University supports a flexible work model which includes four different work modalities. This role has a hybrid work arrangement with an onsite presence of 3 days per week. The manager will confirm the team’s core onsite days where the majority/all team members will work in the office.
The Fund for Johns Hopkins Medicine (FJHM) is the dedicated development and alumni relations team supporting the entities that comprise Johns Hopkins Medicine (JHM), including clinical departments, hospitals, satellite clinics, and the School of Medicine. We contribute to Johns Hopkins Medicine’s mission of patient care, research, and education through securing philanthropy, building and maintaining donor and alumni relationships, and supporting institutional priorities.
The Development Coordinator for Wilmer Eye Institute holds a pivotal role for the development team and is instrumental to our continued fundraising success. The Development Coordinator is frequently the first member of our team to interact with potential and current donors and sets the tone for their interacting with the development office. The Development Coordinator will report directly to the Administrative and Operations Manager.
Key responsibilities:
Administrative Support (25%)
Build and maintain professional relationships and effectively communicate with patients, visitors, donors, prospects, leadership, department chairs, faculty, administrators, and professional colleagues over the telephone, in person, and in writing.
Answering phones, photocopying, filing, organizational needs, and other basic administrative tasks.
Work independently, manage projects, and determine priorities. Maintain a high degree of professionalism and confidentiality.
Assist Administrative and Operations Manager with all development events including professorships, professional meetings, receptions and Board of Governors meetings for the Wilmer Development office.
Assist in onboarding administrative staff on procedures and best practices for Wilmer Eye Institute, FJHM, and DAR.
Maintain a thorough working knowledge of SAP financial system for Concur expenses.
Maintain integrity of data including creating, maintaining and updating demographic information, actions, proposals, and constituent information in a confidential manner while strictly adhering to HIPAA guidelines.
Gift Processing and Database Management (75%)
Process charitable gifts to the Wilmer Eye Institute’s faculty members across our Divisions and clinics. Deposit funds into appropriate accounts, and work with divisional finance teams to create new accounts and endowments, as needed.
Receive gifts via various channels and understand the unique differences associated with receiving gifts from each source, and how to handle and process these gifts utilizing the appropriate software.
Develop and create comprehensive constituent, financial and data-specific analytics, evaluations and reporting for gift officers.
Serve as the primary point of contact with the Office of Research and Sponsored Projects to ensure the appropriate processing and recording of philanthropic grants.
Prepare scheduled and ad hoc reports from JHAS for gift officers and faculty regarding faculty engagement, new prospects, and current donors.
Manage internal financial transfers and resolving accounting discrepancies between CRM and SAP gift accounts.
Minimum Qualifications
High School Diploma or graduation equivalent.
Three years related administrative experience.
Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
Strong computer literacy skills and the aptitude to learn new software.
Ability to manage and prioritize multiple projects.
Excellent interpersonal, verbal and written communication skills.
Ability to work independently and as part of a team, maintaining a high degree of professionalism and confidentiality.
Ability to perform within severe time constraints with the highest degree of accuracy and effectiveness.
Willingness to learn multiple data management systems.
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Johns Hopkins University supports a flexible work model which includes four different work modalities. This role has a hybrid work arrangement with an onsite presence of 3 days per week. The manager will confirm the team’s core onsite days where the majority/all team members will work in the office.
The Fund for Johns Hopkins Medicine (FJHM) is the dedicated development and alumni relations team supporting the entities that comprise Johns Hopkins Medicine (JHM), including clinical departments, hospitals, satellite clinics, and the School of Medicine. We contribute to Johns Hopkins Medicine’s mission of patient care, research, and education through securing philanthropy, building and maintaining donor and alumni relationships, and supporting institutional priorities.
The Development Coordinator for Wilmer Eye Institute holds a pivotal role for the development team and is instrumental to our continued fundraising success. The Development Coordinator is frequently the first member of our team to interact with potential and current donors and sets the tone for their interacting with the development office. The Development Coordinator will report directly to the Administrative and Operations Manager.
Key responsibilities:
Administrative Support (25%)
Build and maintain professional relationships and effectively communicate with patients, visitors, donors, prospects, leadership, department chairs, faculty, administrators, and professional colleagues over the telephone, in person, and in writing.
Answering phones, photocopying, filing, organizational needs, and other basic administrative tasks.
Work independently, manage projects, and determine priorities. Maintain a high degree of professionalism and confidentiality.
Assist Administrative and Operations Manager with all development events including professorships, professional meetings, receptions and Board of Governors meetings for the Wilmer Development office.
Assist in onboarding administrative staff on procedures and best practices for Wilmer Eye Institute, FJHM, and DAR.
Maintain a thorough working knowledge of SAP financial system for Concur expenses.
Maintain integrity of data including creating, maintaining and updating demographic information, actions, proposals, and constituent information in a confidential manner while strictly adhering to HIPAA guidelines.
Gift Processing and Database Management (75%)
Process charitable gifts to the Wilmer Eye Institute’s faculty members across our Divisions and clinics. Deposit funds into appropriate accounts, and work with divisional finance teams to create new accounts and endowments, as needed.
Receive gifts via various channels and understand the unique differences associated with receiving gifts from each source, and how to handle and process these gifts utilizing the appropriate software.
Develop and create comprehensive constituent, financial and data-specific analytics, evaluations and reporting for gift officers.
Serve as the primary point of contact with the Office of Research and Sponsored Projects to ensure the appropriate processing and recording of philanthropic grants.
Prepare scheduled and ad hoc reports from JHAS for gift officers and faculty regarding faculty engagement, new prospects, and current donors.
Manage internal financial transfers and resolving accounting discrepancies between CRM and SAP gift accounts.
Minimum Qualifications
High School Diploma or graduation equivalent.
Three years related administrative experience.
Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
Strong computer literacy skills and the aptitude to learn new software.
Ability to manage and prioritize multiple projects.
Excellent interpersonal, verbal and written communication skills.
Ability to work independently and as part of a team, maintaining a high degree of professionalism and confidentiality.
Ability to perform within severe time constraints with the highest degree of accuracy and effectiveness.
Willingness to learn multiple data management systems.
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