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Collabera

Cisco Support Engineer

Collabera, Atlanta, Georgia, United States, 30383


Since 1991, Collabera has been a leading provider of IT staffing solutions and services. We are known for providing the best staffing experience and taking great care of our clients and employees.Our client-centric model provides focus, commitment and a dedicated team to help our clients achieve their business objectives. For consultants and employees, we offer an enriching experience that promotes career growth and lifelong learning.

The Collabera Way represents our fundamental beliefs and is founded on the following building blocks:

Company Snapshot

Over 12,000 professionals in over 40 locations across 3 continentsTop 10 U.S. IT Staffing FirmLargest minority-owned U.S. IT Staffing FirmTop supplier to Fortune 500 companiesStaffing Industry Analysts’ "Best Staffing Firms to Work For" recognition 4 years in a rowJob Description

Job Title: CISCO Support EngineerDuration: 3 YearsWork Location: Atlanta GA 30308Job Responsibilities:Troubleshoot and resolve VoIP Applications for Consumer Voice Over IP platforms.Perform and coordinate trouble resolution for Consumer Voice Over IP platforms.Support the VoIP applications and life cycle maintenance teams within the VOIP NRC and Fault Management Groups.Responsible for performing Operational Readiness Testing (ORT) on routers, load balancers, and Session Border Controllers within multiple VOIP platforms.Ensure that all supported elements have the proper network connectivity, are configured properly, are functioning properly, proper alarming is occurring, and all Operational requirements are met.Identify and troubleshoot VoIP service impacting troubles.Qualifications

Experience in UNITY, Call manager Unity, voice CUCM, Cisco Unified Call Manager.Additional Information

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