Tenet Healthcare
Manager Patient Services Surgical Suite Full Time Days
Tenet Healthcare, Detroit, Michigan, United States, 48228
Job Description - Manager Patient Services Surgical Suite Full Time Days (2406003927)Description:Children’s Hospital of Michigan
is an international leader in pediatric and adolescent medicine. Surgical services include general, thoracic, reconstructive, and cardiovascular. Imaging technology designed specifically for children provides advanced diagnostic services including Positron Emission Tomography (PET) and MRI. The Children’s Hospital of Michigan Emergency Department is a verified Level 1 Pediatric Trauma Center and dedicated pediatric burn center. Experts in pediatric critical care, rehabilitation, and neonatal and perinatal medicine provide care for thousands of children every year at Children’s Hospital of Michigan, Children’s Hospital of Michigan - Troy, and six ambulatory sites.Job Summary:Reporting to Nursing leadership for the hospital site, as assigned, and with/through subordinate personnel, assumes management responsibility for a single major (or multiple smaller) function, service, or process that provides business support to Nursing operations. The position may also be used for managers responsible 24/7 for multiple (2 or more) similar/smaller Nursing units in the department of Nursing who may report to a Director, Administrative Director, or Executive Director at the site.The position is medium in scope or impact with less than 50 FTE direct/indirect reports on multiple Nursing units; or with responsibility for a single major Nursing operational support function; or with multiple Nursing operational support responsibilities that diversify the role and expand the impact on the organization at the site level. Direct reports may include Clinical Managers and/or high-level professional/administrative exempt and Nursing supervisory personnel.The Manager Patient Services positions with patient care accountability plan, implement, and evaluate processes related to performance improvement, staffing effectiveness, fiscal management, staff competence, and customer service outcomes within designated units/services and in collaboration with senior leadership and subordinate staff. Ensure that regulatory requirements/standards are communicated, implemented, and monitored. Collaborate with other members of the healthcare team to plan, implement & evaluate activities related to department, hospital, and DMC objectives. Model customer service excellence.The Manager Patient Services positions with responsibility for providing business support to Nursing operations identify the need for departmental policy development and/or revision and define policy in collaboration with higher-level management input and department goals/objectives. Oversee the development and/or revision of departmental procedures/protocols; secure approvals, as necessary. Develop, monitor, and revise processes. May provide input into the development and revision of departmental organizational design and/or monitor the quality and quantity of overall workflow. Initiate or recommend personnel actions such as hires, fires, and disciplines for area(s) assigned. Complete performance appraisals. Develop and assess performance of daily, monthly, and/or yearly goals and measures for assigned area(s). As requested, assist in long-range goal development for the department and assessment of goal attainment. Assist in developing and monitoring budget for designated single or multiple closely-related fields, areas, or processes. Model customer service excellence.COMPLIANCE STATEMENT:
Supports the standards set forth in the DMC's Code of Conduct by creating an atmosphere of commitment to legal and ethical standards, and as directed, implementing external and internal audit recommendations. Monitors activities to ensure compliance with applicable laws, regulations, JCAHO requirements, and DMC policies and procedures.Qualifications:Bachelors in Nursing (BSN) required. Master's degree preferred. If Masters prepared, either bachelors or masters must be in Nursing.Licensed to practice as a Registered Nurse (RN) in the state of Michigan.Three years of progressive Nursing experience.Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status, or any other legally protected status. Upon receipt of a conditional offer of employment, applicant will be required to undergo a criminal background check.Tenet participates in the E-Verify and Work Opportunity Tax Credit (WOTC) programs. Follow the links below for additional information.E-Verify:
http://www.uscis.gov/e-verifyWOTC:
https://www.doleta.gov/business/incentives/opptax
#J-18808-Ljbffr
is an international leader in pediatric and adolescent medicine. Surgical services include general, thoracic, reconstructive, and cardiovascular. Imaging technology designed specifically for children provides advanced diagnostic services including Positron Emission Tomography (PET) and MRI. The Children’s Hospital of Michigan Emergency Department is a verified Level 1 Pediatric Trauma Center and dedicated pediatric burn center. Experts in pediatric critical care, rehabilitation, and neonatal and perinatal medicine provide care for thousands of children every year at Children’s Hospital of Michigan, Children’s Hospital of Michigan - Troy, and six ambulatory sites.Job Summary:Reporting to Nursing leadership for the hospital site, as assigned, and with/through subordinate personnel, assumes management responsibility for a single major (or multiple smaller) function, service, or process that provides business support to Nursing operations. The position may also be used for managers responsible 24/7 for multiple (2 or more) similar/smaller Nursing units in the department of Nursing who may report to a Director, Administrative Director, or Executive Director at the site.The position is medium in scope or impact with less than 50 FTE direct/indirect reports on multiple Nursing units; or with responsibility for a single major Nursing operational support function; or with multiple Nursing operational support responsibilities that diversify the role and expand the impact on the organization at the site level. Direct reports may include Clinical Managers and/or high-level professional/administrative exempt and Nursing supervisory personnel.The Manager Patient Services positions with patient care accountability plan, implement, and evaluate processes related to performance improvement, staffing effectiveness, fiscal management, staff competence, and customer service outcomes within designated units/services and in collaboration with senior leadership and subordinate staff. Ensure that regulatory requirements/standards are communicated, implemented, and monitored. Collaborate with other members of the healthcare team to plan, implement & evaluate activities related to department, hospital, and DMC objectives. Model customer service excellence.The Manager Patient Services positions with responsibility for providing business support to Nursing operations identify the need for departmental policy development and/or revision and define policy in collaboration with higher-level management input and department goals/objectives. Oversee the development and/or revision of departmental procedures/protocols; secure approvals, as necessary. Develop, monitor, and revise processes. May provide input into the development and revision of departmental organizational design and/or monitor the quality and quantity of overall workflow. Initiate or recommend personnel actions such as hires, fires, and disciplines for area(s) assigned. Complete performance appraisals. Develop and assess performance of daily, monthly, and/or yearly goals and measures for assigned area(s). As requested, assist in long-range goal development for the department and assessment of goal attainment. Assist in developing and monitoring budget for designated single or multiple closely-related fields, areas, or processes. Model customer service excellence.COMPLIANCE STATEMENT:
Supports the standards set forth in the DMC's Code of Conduct by creating an atmosphere of commitment to legal and ethical standards, and as directed, implementing external and internal audit recommendations. Monitors activities to ensure compliance with applicable laws, regulations, JCAHO requirements, and DMC policies and procedures.Qualifications:Bachelors in Nursing (BSN) required. Master's degree preferred. If Masters prepared, either bachelors or masters must be in Nursing.Licensed to practice as a Registered Nurse (RN) in the state of Michigan.Three years of progressive Nursing experience.Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status, or any other legally protected status. Upon receipt of a conditional offer of employment, applicant will be required to undergo a criminal background check.Tenet participates in the E-Verify and Work Opportunity Tax Credit (WOTC) programs. Follow the links below for additional information.E-Verify:
http://www.uscis.gov/e-verifyWOTC:
https://www.doleta.gov/business/incentives/opptax
#J-18808-Ljbffr