MSX International Inc.
Title:
MSX International Inc., Richmond, Virginia, United States,
Title: Automotive Service Process Consultant - Fairfax, Fredericksburg, Charlottesville, and Richmond, VA
Location: VA, USDate: Oct 13, 2024Job Type: Full-time with BenefitsWho We AreFor more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers.What Your Day-to- Day Responsibilities IncludeDevelop and maintain a direct relationship with specifically assigned dealers.Attend regional FCSD Organization meetings quarterly.Support launch and performance manager in planning meetings and Quick Lane launches.Create and Work Quick Lane Action Plans.Conduct Repair Order Analysis as needed.Develop Quarterly Marketing Plan and Monitor Adherence.Ensure Scheduling of Quarterly Quick Lane Sales Events.Ensure current Quick Lane POS is updated and displayed.Work with Quick Lane Manager to conduct periodic Competitive Ad and Price Surveys.Review and approve Co-op claims.Work with Quick Lane on Search Engine Optimization and Landing Page Claiming.Monitor and motivate Quick Lane Contest and Incentive performance.Manage tire sales processes at each Quick Lane.Conduct on-site training as needed.Conduct operational review on every visit.Provide visit summaries to Dealer, District Operations Manager and FCSD Region.Complete all administrative tasks in a timely manner.Run Quick Lane as needed.What you bringAftermarket Experience; preferably Retail Tire Store Management experience.OEM dealer contact experience is a plus.Proficiency with Microsoft Word, PowerPoint, Excel and Internet Explorer.Ability to leverage relationships to identify and sell the business case for change.Analyzing data from dealer financials and operational assessments to establish improvement action plans.Implementation of service advisor selling systems and overall process improvement solutions.Ability to understand, establish and implement effective metrics to keep dealerships focused on growth and ROI.Demonstrated proficiency with PC applications in a Windows environment.Ability to train and utilize all aspects of Automotive Tire Sales and automotive service sales.Must be legally authorized to work in the United States without the need for employer sponsorship.Bachelor Degree (preferred).WORK ENVIRONMENTAbility to work from home office or remote location.MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
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Location: VA, USDate: Oct 13, 2024Job Type: Full-time with BenefitsWho We AreFor more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers.What Your Day-to- Day Responsibilities IncludeDevelop and maintain a direct relationship with specifically assigned dealers.Attend regional FCSD Organization meetings quarterly.Support launch and performance manager in planning meetings and Quick Lane launches.Create and Work Quick Lane Action Plans.Conduct Repair Order Analysis as needed.Develop Quarterly Marketing Plan and Monitor Adherence.Ensure Scheduling of Quarterly Quick Lane Sales Events.Ensure current Quick Lane POS is updated and displayed.Work with Quick Lane Manager to conduct periodic Competitive Ad and Price Surveys.Review and approve Co-op claims.Work with Quick Lane on Search Engine Optimization and Landing Page Claiming.Monitor and motivate Quick Lane Contest and Incentive performance.Manage tire sales processes at each Quick Lane.Conduct on-site training as needed.Conduct operational review on every visit.Provide visit summaries to Dealer, District Operations Manager and FCSD Region.Complete all administrative tasks in a timely manner.Run Quick Lane as needed.What you bringAftermarket Experience; preferably Retail Tire Store Management experience.OEM dealer contact experience is a plus.Proficiency with Microsoft Word, PowerPoint, Excel and Internet Explorer.Ability to leverage relationships to identify and sell the business case for change.Analyzing data from dealer financials and operational assessments to establish improvement action plans.Implementation of service advisor selling systems and overall process improvement solutions.Ability to understand, establish and implement effective metrics to keep dealerships focused on growth and ROI.Demonstrated proficiency with PC applications in a Windows environment.Ability to train and utilize all aspects of Automotive Tire Sales and automotive service sales.Must be legally authorized to work in the United States without the need for employer sponsorship.Bachelor Degree (preferred).WORK ENVIRONMENTAbility to work from home office or remote location.MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
Apply Now!!!
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