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Zebra Technologies

Sr. Manager Technical Program Management

Zebra Technologies, Kennesaw, Georgia, us, 30156


Remote Work: Hybrid

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.

You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We’ve only begun reimagining the future – for our people, our customers, and the world.

Let’s create tomorrow together.

In this role, you will develop a team of program managers that operate across all levels of the organization and who will drive strategic initiatives, including SaaS product development in realizing our company’s vision.

The ideal candidate will hold a degree in Computer Science (or related technical degree) and have experience introducing SaaS solutions to the market. Additionally, s/he will have strong experience with Cloud development, software services, and mobile application development for Android or iOS.

Must be able to work hybrid schedule out of Kennesaw, GA office

3 days in the office, 2 days remote.

No relocation package is offered for this role.

Come join us!

Responsibilities:

Leads the development and execution of new SaaS market initiatives, encompassing concept definition, requirements validation, architecture specification, and ensuring compliance with our Application Lifecycle Management framework.

Oversees end-to-end (E2E) launches of new SaaS programs, managing key workstreams including engineering, go-to-market strategies, and sales enablement.

Acts as a lead for scaled Agile cross-functional innovation teams contributing to, and promoting the development of agile skillset and capabilities within Zebra.

Functional leadership of program management teams with possible direct supervision of several senior PM’s and managers. Independently drives team growth and development plans and supports individual’s execution of development activities such as training, mentorships, and guiding growth opportunities for high potentials.

Demonstrates the ability to see cross-functional impacts of decisions and project plans and execution. Balances scope, schedule and budget considerations to adjust the project with minimal impact to the business. Understands the business objectives of the program and assumes personal accountability for success of the program against those objectives.

Establishes standards of performance across programs that are typically complex in nature with cross-functional teams in numerous locations and time zones. Drives continuous improvement initiatives to improve quality, increase efficiency and accelerate time to market.

Ability to translate customer problems into solution requirements. Works independently with business in defining proof of value and customer’s return on investment.

Leads system integration planning, release management, and planning for demonstrations, proof of concepts and pilots.

Leads creating cross functional workstreams and driving execution for sales enablement, development and deployment.

Independently building relationships and working across all relevant areas of the solution business including Sales, Services, IT, Finance, Marketing, Product, Engineering, and Support.

Organizes and presents business, technical and program reviews/status to Senior Leadership using digital media, dashboards and JIRA agile project management tools.

Recognized as an "expert" in the business function and processes in which the program is operating.

Motivates a project team to ensure solutions are reliable and of quality, in a highly collaborative fashion.

Independently coordinates deliverables and project assets to assist the project team.

Personally anticipates and addresses obstacles or issues that are moderate to significant in severity and escalates complex issues to management for assistance.

Independently engages additional resources as needed to address obstacles or delays. Adjusts the plan per management guidelines as delays or obstacles are experienced.

Demonstrates advanced understanding of development processes and product launch scope and activities.

Strength in hiring, recruiting, managing, developing, coaching, and retaining individuals and teams.

May coach or act as escalation point for Managers of Program Management or grades below.

Explore and understand competitive landscape in both product and business terms. Define strategic initiatives to align the business to agile product development. Work closely with Portfolio Management to ensure strategic goals align and are represented in the innovation feature roadmap. Lead development of business plans, strategies and approaches to take advantage of business opportunities.

Lead strategic partnerships with technology companies (including startups) that are developing adjacent new cutting-edge solution elements. Partner with Zebra Ventures to identify entities that are added-value to your business and solutions.

Develop and protect intellectual property; be well versed with IP fundamentals.

Qualifications:

Minimum Qualifications:

Computer Science degree, or related technical bachelor’s degree REQUIRED

12+ years Engineering/Program management experience for products in fast paced environment including minimum 2 years as team supervisor or manager REQUIRED

Advanced program management experience with Cloud development and Software/Services development integration, as well as mobile application development.

Experience leading large cross-functional teams and SaaS programs REQUIRED

Deep understanding and expertise with software development practices methodologies (Agile, Waterfall, Scrum, etc.) and tools (e.g., Jira, MS Project, or similar), and TDD and Continuous Integration REQUIRED

Preferred Qualifications:

Android or iOS experience preferred

Ability to drive definition and creation of solutions from skeleton use cases

Experienced team builder, great at collaboration and managing resources; proven interpersonal skills

Advanced expertise working independently and as part of a team to solve difficult technical, quality, cost, and schedule challenges, expert in risk management practices

Self-motivated, results driven, manages risks, and thrives in an environment of uncertainty and continuous innovation.

Strong strategic leadership and analytical skills

Demonstrated ability to influence others

Exceptional verbal and written communication skills, critical thinking and questioning skills

MBA or Master’s degree preferred

Strong SaaS and Cloud software solutions experience highly preferred

AI experience preferred

Able to identify and resolve process, procedure, and tool gaps to improve overall program success

Excellent problem-solving skills and the ability to address complex problems considering various technological and business factors

High ownership with a strong bias for action

Drive a culture of using data insights to help drive decision-making

Ability to lead, organize, and prioritize multiple projects and requests simultaneously

Proven ability to build, track, and execute programs from start to finish independently under fast-changing priorities

Critical time management skills for all owned tasks, often delivering under tight deadlines and managing project timelines and deliverables

Excellent verbal and written communication skills with strong personal ownership and the ability to align partnerships and collaborations

Innovative and solution-oriented problem solver who can respond to changing priorities, rapidly adapt, and overcome challenges collaboratively

Demonstrated ability to stay calm under pressure and be comfortable with ambiguity

Skills to influence stakeholders at all levels, with the ability to get buy-in and hold people accountable

Ability to simplify complex technical information in verbal and written form and drive informed decisions across multiple departments

Exceptional cross-team collaboration focused on execution, follow-through, and accountability; results-driven

Deep understanding of human resources, employee performance improvement plans, and corrective action policies

Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status or any other basis prohibited by law.

Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.

Salary:

USD 150400.00 - USD 225600.00 Yearly

Salary offered will vary depending on your location, job-related skills, knowledge, and experience. Additionally, all Zebra roles are eligible for cash incentive programs.

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system.

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