Concora Credit Inc.
Business Systems Analyst
Concora Credit Inc., Beaverton, Oregon, us, 97078
OverviewJoin the nation’s leader in second-look finance servicing as our Business Systems Analyst!
The impact you’ll have at Concora Credit:
You’ll function as a primary point of contact between the System of Record and internal lines of business within Concora Credit. The ideal candidate will understand our client’s needs and translate those into structured requirements to enable technical story creation that feeds delivery teams operating in hybrid implementation models (ie: agile Scrum and Kanban).
You’ll work with cross-functional teams consisting of vendors, business, and operations representatives. You’ll collaborate with a wide variety of technical and business stakeholders to deliver high-quality technical process descriptions, non-functional requirements, testing, and analytics. Clear and thorough solutions analysis and documentation are key aspects of the role.
You must meet work deadlines, have regular attendance, good oral and written communication skills, good interpersonal skills, ability to work with a team comprised of business and technical team members, and an ability to multi-task.
ResponsibilitiesAs our Business Systems Analyst, you will:
Develop and/or maintain records of technical and non-technical business processes, understand these processes and how they relate to our Private Label and General-Purpose Credit Card lines of business.
Document living technical designs and process maps at the solution and platform levels. Collect and analyze data to enable decision-making and process improvement for specialty areas.
Cull moderately complex data and extrapolate trends and patterns.
Derive conclusions and summarize actionable insight for specialty areas.
Collaborate with internal/external customers to validate conclusions/hypotheses.
Proactively seek opportunities to deliver business value.
Drive value from existing applications through data availability, business process improvements, and other means.
Leverage knowledge of the business, systems, and architectural standards to support deliverables.
Assist in troubleshooting technical development and production issues.
Write and maintain use cases/test cases for a given solution, executing these test cases, and documenting the outcomes.
Other duties as assigned.
These duties must be performed with or without reasonable accommodation.
QualificationsRequirements:
5+ years of professional experience as a technology systems analyst, in a retail or General-Purpose credit environment.
Experience within the Optis platform, PCF, Rules, DecisionQuest and other Fiserv applications is a plus, including experience with other credit servicing systems of record.
Experience in data analysis through SQL. PowerBI experience is a plus.
Strong interpersonal and communication skills (both oral and written) with a customer service orientation; ability to discuss technical topics with a non-technical audience.
Experience procuring, integrating, and supporting vendor-provided solutions.
Experience supporting corporate applications (Operations/Back Office, Customer Support, HR, Finance, Legal) and operations highly desirable.
Experience with technical work process improvements and methodologies is preferred.
Bachelor’s degree in computer science, Engineering, or a related field is preferred.
What’s In It For You:
Medical, Dental and Vision insurance for you and your family
Relax and recharge with Paid Time Off (PTO)
6 company-observed paid holidays, plus 3 paid floating holidays
401k (after 90 days) plus employer match up to 4%
Pet Insurance for your furry family members
Wellness perks including onsite fitness equipment at both locations, EAP, and access to the Headspace App
We invest in your future through Tuition Reimbursement
Save on taxes with Flexible Spending Accounts
Peace of mind with Life and AD&D Insurance
Protect yourself with company paid Long-Term Disability and voluntary Short-Term Disability
Concora Credit provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Concora Credit Is an equal opportunity employer (EEO).
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The impact you’ll have at Concora Credit:
You’ll function as a primary point of contact between the System of Record and internal lines of business within Concora Credit. The ideal candidate will understand our client’s needs and translate those into structured requirements to enable technical story creation that feeds delivery teams operating in hybrid implementation models (ie: agile Scrum and Kanban).
You’ll work with cross-functional teams consisting of vendors, business, and operations representatives. You’ll collaborate with a wide variety of technical and business stakeholders to deliver high-quality technical process descriptions, non-functional requirements, testing, and analytics. Clear and thorough solutions analysis and documentation are key aspects of the role.
You must meet work deadlines, have regular attendance, good oral and written communication skills, good interpersonal skills, ability to work with a team comprised of business and technical team members, and an ability to multi-task.
ResponsibilitiesAs our Business Systems Analyst, you will:
Develop and/or maintain records of technical and non-technical business processes, understand these processes and how they relate to our Private Label and General-Purpose Credit Card lines of business.
Document living technical designs and process maps at the solution and platform levels. Collect and analyze data to enable decision-making and process improvement for specialty areas.
Cull moderately complex data and extrapolate trends and patterns.
Derive conclusions and summarize actionable insight for specialty areas.
Collaborate with internal/external customers to validate conclusions/hypotheses.
Proactively seek opportunities to deliver business value.
Drive value from existing applications through data availability, business process improvements, and other means.
Leverage knowledge of the business, systems, and architectural standards to support deliverables.
Assist in troubleshooting technical development and production issues.
Write and maintain use cases/test cases for a given solution, executing these test cases, and documenting the outcomes.
Other duties as assigned.
These duties must be performed with or without reasonable accommodation.
QualificationsRequirements:
5+ years of professional experience as a technology systems analyst, in a retail or General-Purpose credit environment.
Experience within the Optis platform, PCF, Rules, DecisionQuest and other Fiserv applications is a plus, including experience with other credit servicing systems of record.
Experience in data analysis through SQL. PowerBI experience is a plus.
Strong interpersonal and communication skills (both oral and written) with a customer service orientation; ability to discuss technical topics with a non-technical audience.
Experience procuring, integrating, and supporting vendor-provided solutions.
Experience supporting corporate applications (Operations/Back Office, Customer Support, HR, Finance, Legal) and operations highly desirable.
Experience with technical work process improvements and methodologies is preferred.
Bachelor’s degree in computer science, Engineering, or a related field is preferred.
What’s In It For You:
Medical, Dental and Vision insurance for you and your family
Relax and recharge with Paid Time Off (PTO)
6 company-observed paid holidays, plus 3 paid floating holidays
401k (after 90 days) plus employer match up to 4%
Pet Insurance for your furry family members
Wellness perks including onsite fitness equipment at both locations, EAP, and access to the Headspace App
We invest in your future through Tuition Reimbursement
Save on taxes with Flexible Spending Accounts
Peace of mind with Life and AD&D Insurance
Protect yourself with company paid Long-Term Disability and voluntary Short-Term Disability
Concora Credit provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Concora Credit Is an equal opportunity employer (EEO).
#J-18808-Ljbffr