ICE
Senior DevOps Engineer
ICE, Jacksonville, Florida, United States, 32290
LOCATIONHybrid work from either our Jacksonville, FL or Atlanta, GA office is required with flexibility to work remote up to 2 days per week.SUMMARYOur DevOps Engineers apply software engineering practices to build, run and maintain the software and infrastructure required for distributed fault-tolerant systems. DevOps Engineer ensures that the reliability and uptime of our systems aligns with the needs of the system’s user base and optimizes the capacity, performance, and cost of running our systems, often via automation of repetitive operational tasks.RESPONSIBILITIESEngages in the entire lifecycle of our systems development from inception through production maintenanceAssists in defining automated monitoring, deployment and repair strategies using a wide variety of Ops tools and monitoring platformsBuilds and maintains tools for deployment, monitoring and operations as well as troubleshoots and resolves issuesAssists with the Continuous Integration and Continual Deployment (CI/CD) processes and mentors teams to assist with improving their processesDesigns systems to be able to be fault-tolerant and scalableDesigns and builds software and systems to manage infrastructure and applicationsEnsures reliability, quality, and time-to-market targets are well understood and achieved for our softwareProvides primary operational support and engineering for test and production systemsParticipates in post-mortems with a focus on improvementContributes to the sustainability of our systems through automationCollaborates with development and release teams to improve services through rigorous testingBalances the pace of feature releases with service-level objectivesResearches and understands emerging technologies, tools, platforms, and frameworksPerforms other duties as requiredMINIMUM REQUIREMENTSBachelor’s Degree or the equivalent combination of education, training, or work experienceRequires 3+ years of experience in systems administration, DevOps, Site Reliability Engineering (SRE), and/or developmentExperience with container orchestration tools such as OpenShift and KubernetesExperience working in an environment that utilizes CI/CD processesExperience with a programming/scripting language such as Python, PowerShell, Bash, Java, C#, Ruby, etc.Experience analyzing, and troubleshooting scalable distributed systemsKnowledge of source code control tools such as Git (GitLab, GitHub, BitBucket)Experience in Linux (Red Hat Enterprise Linux / RHEL) and/or Windows operating systemAbility to automate routine tasks, debug and optimize codePREFERRED QUALIFICATIONSFamiliarity in cloud computing, storage, and hosting functionalityExperience managing configuration state of products and environments (Puppet, Chef, Ansible)Experience with SSL/TLS/PKI infrastructure/processes in support of application developmentExperience managing large number of systems (configuration management systems)Experience with monitoring, alerting and incident response tools and performing root cause analysisFamiliarity with Agile best practicesExperience with automated testingExcellent analytical, decision-making, and problem-solving skillsMust be able to multitask in a fast-paced environment with focus on timeliness, documentation, and communications with peers and business users alike
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