Harman International Industries
Account Manager
Harman International Industries, Novi, Michigan, United States, 48377
A Career at HARMAN
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you'll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.
About the Role
As an Account Manager, you will be responsible for ensuring long-term commercial success and customer satisfaction for ongoing Harman programs for your customers. You will ensure adherence to customer expectations and work closely with your customer counterpart(s) to maintain and grow the existing business with healthy commercials.
Your Team
No direct reports
What You Will DoCapture and propagate the commercial voice of customers for ongoing programsManage commercial agreements and drive customer negotiation for awarded business (i.e., APR, CR, customer claims)Closely track customer satisfaction at all levels, and drive course corrections when requiredDrive to achieve commercial targets (revenue, EBIT, Cash Flow) for your customer programsReceive customer change requests and lead them through an internal approval processDrive continuity of awarded business through program extensions and follow-on programsWhat You Need
Bachelor's Degree in Engineering or Bachelor's Degree in Business Management5+ years of related sales experience with at least 2 years in AutomotiveMust have a thorough understanding of Automotive OEM's organization and processesThorough understanding of P&L statements, business cases and quotes/contracts with automotive OEMsBasic technical understanding of Automotive HW and SW systemsWhat is Nice to Have
Master's degree in Engineering or Business ManagementExperience working with the applicable customer/OEMWork experience at a Tier 1 supplier of products such as audio, infotainment, connectivity, and ADASWhat Makes You Eligible
Be willing to travel up to 30%, domestic and international travelBe willing to work in the Novi, Michigan Office.Successfully complete a background investigation and drug screen as a condition of employmentWhat We Offer
Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer locationAccess to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)Extensive training opportunities through our own HARMAN UniversityCompetitive wellness benefitsTuition ReimbursementAccess to HARMAN Campus Fitness Center and CafeteriaAn inclusive and diverse work environment that fosters and encourages professional and personal development
#LI-DPWHITE1
Salary Ranges:
USD 100,125 - USD 146,850
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you'll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.
About the Role
As an Account Manager, you will be responsible for ensuring long-term commercial success and customer satisfaction for ongoing Harman programs for your customers. You will ensure adherence to customer expectations and work closely with your customer counterpart(s) to maintain and grow the existing business with healthy commercials.
Your Team
No direct reports
What You Will DoCapture and propagate the commercial voice of customers for ongoing programsManage commercial agreements and drive customer negotiation for awarded business (i.e., APR, CR, customer claims)Closely track customer satisfaction at all levels, and drive course corrections when requiredDrive to achieve commercial targets (revenue, EBIT, Cash Flow) for your customer programsReceive customer change requests and lead them through an internal approval processDrive continuity of awarded business through program extensions and follow-on programsWhat You Need
Bachelor's Degree in Engineering or Bachelor's Degree in Business Management5+ years of related sales experience with at least 2 years in AutomotiveMust have a thorough understanding of Automotive OEM's organization and processesThorough understanding of P&L statements, business cases and quotes/contracts with automotive OEMsBasic technical understanding of Automotive HW and SW systemsWhat is Nice to Have
Master's degree in Engineering or Business ManagementExperience working with the applicable customer/OEMWork experience at a Tier 1 supplier of products such as audio, infotainment, connectivity, and ADASWhat Makes You Eligible
Be willing to travel up to 30%, domestic and international travelBe willing to work in the Novi, Michigan Office.Successfully complete a background investigation and drug screen as a condition of employmentWhat We Offer
Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer locationAccess to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)Extensive training opportunities through our own HARMAN UniversityCompetitive wellness benefitsTuition ReimbursementAccess to HARMAN Campus Fitness Center and CafeteriaAn inclusive and diverse work environment that fosters and encourages professional and personal development
#LI-DPWHITE1
Salary Ranges:
USD 100,125 - USD 146,850
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.