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University of Hawai'i

(Casual Hire) Administrative Assistant

University of Hawai'i, Honolulu, Hawaii, United States, 96814


Location :

Honolulu, HI

Job Type:

Full-Time Temporary

Job Number:

2024-02284

Department:

University of Hawai'i at Manoa - Manoa CARES

Opening Date:

10/16/2024

Closing Date:

Continuous

Position Number::

CASUAL

Description

Title: Administrative AssistantPosition Number: CASUALHiring Unit: Office of the Provost, Manoa CARES, Campus Resource and Service Center (CRSC)Location: Manoa CampusDate Posted: October 16, 2024Closing Date: Continuous recruitment; Review of applications to begin on October 31, 2024 and will continue until position is filledSalary :$24.85/hrFull Time/Part Time: Full Time (Not to exceed 40 hours per week)Temporary/Permanent: Temporary (Not to exceed 89 days)

Duties and Responsibilities1. * Provides professional administrative support for the daily operations of the Campus Resource and Service Center (CRSC), and independently handles routine to moderate tasks.2. * Works closely with CRSC staff and campus units to gather, verify, and provide consistent and accurate information to constituents.3. * Assists with the review, analysis and preparation of administrative, fiscal and personnel related documents. Exercises appropriateness and propriety, identifies problem areas and resolves discrepancies.4. * Services customers in a positive, professional, and timely manner.5. * Assist to address concerns and issues expressed by individuals within the University community and general public, and assist with problem-solving through collaboration and communication to determine appropriate action or response.6. * Assists with operations including but not limited to supervising assigned student assistants, establishing and determining office procedures, scheduling appointments, greeting and screening visitors.7. * Determines disposition of incoming correspondence and mail, prepares documents, develops and maintains an effective filing system, etc.8. * Assists and coordinates support services for the Director, having extensive contact with individuals such as senior management, faculty, staff and colleagues from institutions, agencies and the community.9. * Ensures compliance with applicable laws, rules, policies, procedures and practices. Assists CRSC staff to keep abreast of new policies, and applicable changes to protocol in a timely manner.10. * Assists the Director with professional work including writing/drafting reports, research & analyses of information, and careful & thoughtful planning and coordination of efforts & details.11. * Assists with planning and facilitating meetings with appropriate parties to accomplish goals & objectives12. * Assists in developing & implementing action plans, including the promotional and print needs of the office.13. * Works closely with the CRSC staff to provide high level of customer service.14. * Fosters effective working relationships with campus departments and the community.15. Keeps abreast of University news, events, and national trends for the office.16. * Assists to prepare and coordinate responses to customer requests, including but not limited to e-mail or other electronic means to meet their needs and resolve issues.17. * Assist with identifying frequent and repetitive inquiries to the office to determine any underlying issues that may exist.18. * Assist with the organization of outreach efforts to inform and educate the University community on the services provided by CRSC.19. Other duties as assigned.* Denotes Essential Function

Minimum Qualifications1. Possession of a baccalaureate degree in business administration, communication, or related field and 1 year(s) of progressively responsible professional experience with responsibilities for customer service, business administration, human resource administration, communication, public relations, and/or related field; or equivalent education/training or experience.2. Functional knowledge of principles, practices and techniques in business administration or related field demonstrated by knowledge, understanding and ability to apply concepts, terminology.3. Functional knowledge and understanding of principles, theories, federal and state laws, rules, regulations and systems associated with business administration or related field.4. Demonstrated ability to recognize problems, identify possible causes and resolve the full range problems that may commonly occur in the area of business administration or related field.5. Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations.6. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals.7. Demonstrated ability to operate a personal computer and apply word processing software.8. Any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.9. Demonstrated ability to establish and identify priorities and organize resources.10. Demonstrated ability to effectively resolve issues in a collaborative and professional manner.11. Experience providing high level of customer service.12. Demonstrated ability to develop creative options and solutions to problems.13. Familiarity with social media sites (Facebook, Twitter, Instagram, Flickr, etc.)14. Proficiency in Microsoft Word, Excel and PowerPoint programs.

Desirable Qualifications1. Experience providing high level of customer service.2. Knowledge of University of Hawaii and the applicable laws, administrative rules, policies, procedures, guidelines, and practices.3. Experience working in a higher education environment.4. Familiarity with the institutional culture and structure of the University system, particularly of the University of Hawaii at Manoa campus.5. Flexibility and creativity in effective problem-solving on a campus-wide scale.

To Apply :

Note: If you have not applied for a position before using NeoGov, you will need to create an account.

Click on the "Apply" button on the top right corner of the screen to complete an application and attach required documents. Applicant must submit the following:Cover letter

indicating your interest in the position and how you satisfy the minimum and desirable qualifications;Resume;Names and contact information (telephone number and email addresses) of three

(3) professional references ; andCopy of unofficial transcripts

(official transcripts will be required at the time of hire). Academic record/grade summaries will NOT be accepted. Copy of diplomas will NOT be accepted.) Documents issued from an institution outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant.

NOTE:

If multiple applications are received from the same candidate, only the last one will be reviewed. Please do not include any self-identifying photos they will be redacted.

PLEASE REDACT REFERENCES TO SOCIAL SECURITY NUMBERS AND BIRTH DATE ON TRANSCRIPT COPIES.

All items become the property of the University of Hawaii and will not be returned. Only complete applications will be passed on to the search committee for consideration. No late applications will be accepted.

Inquiries: Ann Sakuma, 808-956-5658, annyang@hawaii.eduEEO/AA, Clery Act, ADA

The University of Hawai'i is an and is committed to a policy of nondiscrimination on the basis of race, sex, gender identity and expression, age, religion, color, national origin, ancestry, citizenship, disability, genetic information, marital status, breastfeeding, income assignment for child support, arrest and court record (except as permissible under State law), sexual orientation, domestic or sexual violence victim status, national guard absence, or status as a covered veteran. For more information or inquiries regarding these policies, please refer to the following link:

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: , or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: