Pemi-Baker Hospice and Home Health
Director of Home Care and Hospice
Pemi-Baker Hospice and Home Health, Plymouth, New Hampshire, us, 03264
$4,000 Sign-On Bonus!!! Flexible Work Schedule & Potential for Some Remote Work!
Pemi-Baker Hospice & Home Health (PBH&HH) is looking for a Director of Home Care and Hospice! Potential candidates must have a passion for leading others and enjoy the ever-changing dynamics of working in health care.
Summary/Objective: The Director of Home Care and Hospice oversees the operations of both programs. The director supports the building of the agency's foundation that drives a positive clinical experience for all patients, their families and staff. This position works at a strategic level and sits on the Leadership Team.
Accountability:
The Director of Home Care and Hospice reports to the Executive Director.
Benefits:
Competitive benefit program to include medical, dental, and Employer-paid visionMileage reimbursementHealth reimbursement account (HRA)Flexible spending account (FSA)Sign-On Bonus401(k) with 4% company matchFlexible scheduleLife insurancePaid time offEssential Functions:
Reasonable accommodations may enable individuals with disabilities to perform the essential functions.
Responsible for day-to-day operationsEnsures that the agency employs qualified personnel, including assuring the development of personnel qualifications and policiesPlans, organizes, directs, and controls programs and services; evaluates results and recommends policies, procedures, and actions to achieve program goalsAttendance at monthly board meetingsProvides information to the Board of Trustees on program needs which includes the personnel and professional practices, as well as opportunities for new programs or offeringsSets expectations and maintains awareness of budgetary limitations; takes action to ensure that operational costs remain within budget limitsSustains and models the organizational culture based on being friendly, helpful and professionalSupports and listens to team member concerns, consciously promoting a positive work/life balance to reduce turnover in a highly competitive environmentEnsures organizational compliance with licensing, certifying, legal and governmental regulations necessary to ensure continued status in good standing with local, state and federal regulatory bodies and third-party payersServes on the Leadership TeamSupervises the clinical staff, social worker, chaplain, volunteer coordinator and office assistantProvides oversight of patient care services and personnel including
Making patient and personnel assignmentCoordinate patient careCoordinate patient referralsAssuring that patient needs are continually assessedAssuring the development, implementation, and updates of individualized plan of care
Performs annual and as-needed evaluations on direct report staffDevelops and maintains contact with appropriate community agencies and services to promote interagency cooperation and to facilitate-related referralsActs as a liaison with the facilities we have contracts for hospice respite and general inpatient services, as well as works with new facilities and entities to develop a new working relationshipDemonstrates ability to manage multiple tasks while performing the tasks accurately and efficientlyEstablishes and tracks key program indicators & collaborates to meet or exceed national averages; actively leads/guides and coordinates staff efforts towards providing efficient and cost-effective patient care; analyzes operational data with the Leadership Team to ensure resources are optimally utilized; develops program and individual performance goals in alignment with agency's strategic planCoordinate vacation time off and coverage for direct reports and is responsible for reviewing and approving time records for employees on a weekly basisAssists in the planning of the annual operating budget with the Leadership TeamMaintains and enhances current level of knowledge relative to professional practice, as well as continuing education requirements necessary for licensure and certificationServes as a positive role model for staffProvides on-going coaching to staff to ensure compliance with accepted standards of practice; proactively takes action to address deficiencies in practice in a timely mannerFosters professional, respectful relationships with coaching, supervision, active listening, giving and receiving feedback in a culture of respect for each individualRecognizes family/patient financial and other resource needs and refers to the appropriate resourcesParticipates in case management meetings (both home care & hospice IDG)Coordinates with key team members to create topics for monthly staff meetingsWorks collaboratively with the business development liaison for community presence for the home care, hospice and programsControls operations and programs for budget-neutral direct costs to include reviewing of hospice bills and invoices, reviewing DME bills and invoices, participates in quarterly OPTUM meetingsCollaborates with Leadership Team to ensure clear communication and success of agency goalsCollaborates with the Executive Director, Finance Director and Quality Director during state inspections to provide a smooth and favorable surveyAssists with the quality management of the home care and hospice programs and is an active member of the QAPI CommitteeCompletes documentation in a timely manner per agency standard, schedules patient visits and ensures that the plan of care reflects Medicare skilled criteria and medical necessity to assure reimbursementRefers to the Medicare Conditions of Participation for both home care and hospice to ensure agency is compliant with regulations
Competencies:
Communication proficiency on all levelsConscientiousness in keeping promisesEagerness to learn from criticismSelf-awarenessSense of humorExceptional listening skillsDelegates as needed and able to effectively set professional boundariesAttention to detailEffective with conflict resolutionCreativity in the face of challengesDiplomacy in difficult situationsTeamworkPositive attitudeKnowledge of Medicare Conditions of ParticipationClinical understanding of home care, hospice and palliative careOther Qualifications:
Licensed Registered NursePrevious management experience requiredMust be able to read, write and speak English fluentlyMust be able to supply a valid driver's license without restrictionsMust be able to sit for long periods of time viewing small printMust be able to comply with PBH&HH safety and dress code policiesMust be able to meet the lifting requirements of the positionMust pass a criminal, driving record check as well as Bureau of Elderly and Adult ServicesMust be able to provide eligibility to work in United States paperwork within 3 days of hireMust have reliable transportation and be able to supply proof of car insurance in the amount of $100,000/$300,000 coverage
12. CPR with AED within 6 months of hire
Supervisory Responsibility:
This position has supervisory responsibility for direct reports that consist of the Clinical Staff, Chaplain, Volunteer Coordinator, Office Assistant, Social Worker and any other additional staff the Executive Director assigns.
Work Environment:
This role operates in both clinical and clerical settings. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines. This role is eligible for telework.
Physical Demands:
This is largely a sedentary role; however, candidate must be able to perform office tasks and work with basic office equipment (copier, fax machine, phone, etc). Candidate also must be able to perform field visits to assess competency of staff.
Travel:
Travel is expected for this position.
Equal Employment Opportunity (EEO)
Pemi Baker Hospice & Home Health provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy and gender identity or expression), sexual orientation, national origin, age, disability, marital status, ancestry, citizenship, genetic information, military service, other non-merit based factors or any other characteristics protected by applicable federal, state, and local laws.
Pemi-Baker Hospice & Home Health (PBH&HH) is looking for a Director of Home Care and Hospice! Potential candidates must have a passion for leading others and enjoy the ever-changing dynamics of working in health care.
Summary/Objective: The Director of Home Care and Hospice oversees the operations of both programs. The director supports the building of the agency's foundation that drives a positive clinical experience for all patients, their families and staff. This position works at a strategic level and sits on the Leadership Team.
Accountability:
The Director of Home Care and Hospice reports to the Executive Director.
Benefits:
Competitive benefit program to include medical, dental, and Employer-paid visionMileage reimbursementHealth reimbursement account (HRA)Flexible spending account (FSA)Sign-On Bonus401(k) with 4% company matchFlexible scheduleLife insurancePaid time offEssential Functions:
Reasonable accommodations may enable individuals with disabilities to perform the essential functions.
Responsible for day-to-day operationsEnsures that the agency employs qualified personnel, including assuring the development of personnel qualifications and policiesPlans, organizes, directs, and controls programs and services; evaluates results and recommends policies, procedures, and actions to achieve program goalsAttendance at monthly board meetingsProvides information to the Board of Trustees on program needs which includes the personnel and professional practices, as well as opportunities for new programs or offeringsSets expectations and maintains awareness of budgetary limitations; takes action to ensure that operational costs remain within budget limitsSustains and models the organizational culture based on being friendly, helpful and professionalSupports and listens to team member concerns, consciously promoting a positive work/life balance to reduce turnover in a highly competitive environmentEnsures organizational compliance with licensing, certifying, legal and governmental regulations necessary to ensure continued status in good standing with local, state and federal regulatory bodies and third-party payersServes on the Leadership TeamSupervises the clinical staff, social worker, chaplain, volunteer coordinator and office assistantProvides oversight of patient care services and personnel including
Making patient and personnel assignmentCoordinate patient careCoordinate patient referralsAssuring that patient needs are continually assessedAssuring the development, implementation, and updates of individualized plan of care
Performs annual and as-needed evaluations on direct report staffDevelops and maintains contact with appropriate community agencies and services to promote interagency cooperation and to facilitate-related referralsActs as a liaison with the facilities we have contracts for hospice respite and general inpatient services, as well as works with new facilities and entities to develop a new working relationshipDemonstrates ability to manage multiple tasks while performing the tasks accurately and efficientlyEstablishes and tracks key program indicators & collaborates to meet or exceed national averages; actively leads/guides and coordinates staff efforts towards providing efficient and cost-effective patient care; analyzes operational data with the Leadership Team to ensure resources are optimally utilized; develops program and individual performance goals in alignment with agency's strategic planCoordinate vacation time off and coverage for direct reports and is responsible for reviewing and approving time records for employees on a weekly basisAssists in the planning of the annual operating budget with the Leadership TeamMaintains and enhances current level of knowledge relative to professional practice, as well as continuing education requirements necessary for licensure and certificationServes as a positive role model for staffProvides on-going coaching to staff to ensure compliance with accepted standards of practice; proactively takes action to address deficiencies in practice in a timely mannerFosters professional, respectful relationships with coaching, supervision, active listening, giving and receiving feedback in a culture of respect for each individualRecognizes family/patient financial and other resource needs and refers to the appropriate resourcesParticipates in case management meetings (both home care & hospice IDG)Coordinates with key team members to create topics for monthly staff meetingsWorks collaboratively with the business development liaison for community presence for the home care, hospice and programsControls operations and programs for budget-neutral direct costs to include reviewing of hospice bills and invoices, reviewing DME bills and invoices, participates in quarterly OPTUM meetingsCollaborates with Leadership Team to ensure clear communication and success of agency goalsCollaborates with the Executive Director, Finance Director and Quality Director during state inspections to provide a smooth and favorable surveyAssists with the quality management of the home care and hospice programs and is an active member of the QAPI CommitteeCompletes documentation in a timely manner per agency standard, schedules patient visits and ensures that the plan of care reflects Medicare skilled criteria and medical necessity to assure reimbursementRefers to the Medicare Conditions of Participation for both home care and hospice to ensure agency is compliant with regulations
Competencies:
Communication proficiency on all levelsConscientiousness in keeping promisesEagerness to learn from criticismSelf-awarenessSense of humorExceptional listening skillsDelegates as needed and able to effectively set professional boundariesAttention to detailEffective with conflict resolutionCreativity in the face of challengesDiplomacy in difficult situationsTeamworkPositive attitudeKnowledge of Medicare Conditions of ParticipationClinical understanding of home care, hospice and palliative careOther Qualifications:
Licensed Registered NursePrevious management experience requiredMust be able to read, write and speak English fluentlyMust be able to supply a valid driver's license without restrictionsMust be able to sit for long periods of time viewing small printMust be able to comply with PBH&HH safety and dress code policiesMust be able to meet the lifting requirements of the positionMust pass a criminal, driving record check as well as Bureau of Elderly and Adult ServicesMust be able to provide eligibility to work in United States paperwork within 3 days of hireMust have reliable transportation and be able to supply proof of car insurance in the amount of $100,000/$300,000 coverage
12. CPR with AED within 6 months of hire
Supervisory Responsibility:
This position has supervisory responsibility for direct reports that consist of the Clinical Staff, Chaplain, Volunteer Coordinator, Office Assistant, Social Worker and any other additional staff the Executive Director assigns.
Work Environment:
This role operates in both clinical and clerical settings. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines. This role is eligible for telework.
Physical Demands:
This is largely a sedentary role; however, candidate must be able to perform office tasks and work with basic office equipment (copier, fax machine, phone, etc). Candidate also must be able to perform field visits to assess competency of staff.
Travel:
Travel is expected for this position.
Equal Employment Opportunity (EEO)
Pemi Baker Hospice & Home Health provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy and gender identity or expression), sexual orientation, national origin, age, disability, marital status, ancestry, citizenship, genetic information, military service, other non-merit based factors or any other characteristics protected by applicable federal, state, and local laws.