Institute of Inspection , Cleaning and Restoration Certification
Restoration Team Manager
Institute of Inspection , Cleaning and Restoration Certification, Chambersburg, Pennsylvania, United States, 17201
$1000.00 Sign on Bonus for those with restoration experience of at least 1 yearDo you love helping people through difficult situations?
Then don't miss your chance to join our Franchise as a new Restoration Team Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened"!
Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect
hero !
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.
Job Description:
Manage production crews and jobs according to SERVPRO® procedures. Assign and coordinate jobs with crews, supervise job scheduling, coordinate requirements for the job, complete job files, supervise production and monitor jobs from start to finish. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Communicate and establish rapport with commercial, insurance, and residential customers. Preform standard production job task as well alongside of crew members. This position will be spent 75% of their time at jobsite alongside of their assigned crew to manage and document the job process while preforming restoration services. The use of an IPAD to document insurance requirements is a primary role for this role with some use of laptop to enter estimate into program independently.
Responsibilities:Oversee Franchise processes relating to customers and take care of customer needsMonitor and follow up on all assigned jobs ensuring customer needs are metKeep Operations Manager, General Manager, or Owner updated on production, as appropriateResolve problems quickly as they arisePerform production work include serve on a on call rotation scheduleOversee scheduling of jobs, resources, and crews following SERVPRO® Franchise production guidelinesManage job file documentation, job profitability, and efficienciesTrain, manage, and delegate task to production personnelCreate and/or review job scopes and ensure accuracy and clarityReview all job paperwork (scope, estimate, job diary, and work orders) to ensure staff is ready to do the job efficientlyWrite estimates in Xactimate as needed.Qualifications:
Ability to learn computer programs quickly and effectivelyManage multiple projects with deadlinesAttention to detail job documentationAt least 1 year of management experience of production workers.Effective written and oral communicationExperience in cleaning/restoration or construction preferredHigh school diploma/GEDIICRC certifications preferredAbility to travel locally and out of state when necessaryAbility to successfully complete a background check subject to applicable lawPhysical and Work Environment Requirements:
Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistanceExposure to chemicalsWalking and standing for long periods of time, driving, sitting, climbing,Ability to climb ladders and work at ceiling heightsAbility to work in tight spaces (e.g., crawls spaces under buildings)Repetitive pushing/pulling/lifting/carrying objectsAbility to drive a commercial size vehicle trucks or vans. (Driver license is required)
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.
Compensation: $18.00 - $22.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Picture yourself here fulfilling your potential
At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Then don't miss your chance to join our Franchise as a new Restoration Team Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened"!
Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect
hero !
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.
Job Description:
Manage production crews and jobs according to SERVPRO® procedures. Assign and coordinate jobs with crews, supervise job scheduling, coordinate requirements for the job, complete job files, supervise production and monitor jobs from start to finish. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Communicate and establish rapport with commercial, insurance, and residential customers. Preform standard production job task as well alongside of crew members. This position will be spent 75% of their time at jobsite alongside of their assigned crew to manage and document the job process while preforming restoration services. The use of an IPAD to document insurance requirements is a primary role for this role with some use of laptop to enter estimate into program independently.
Responsibilities:Oversee Franchise processes relating to customers and take care of customer needsMonitor and follow up on all assigned jobs ensuring customer needs are metKeep Operations Manager, General Manager, or Owner updated on production, as appropriateResolve problems quickly as they arisePerform production work include serve on a on call rotation scheduleOversee scheduling of jobs, resources, and crews following SERVPRO® Franchise production guidelinesManage job file documentation, job profitability, and efficienciesTrain, manage, and delegate task to production personnelCreate and/or review job scopes and ensure accuracy and clarityReview all job paperwork (scope, estimate, job diary, and work orders) to ensure staff is ready to do the job efficientlyWrite estimates in Xactimate as needed.Qualifications:
Ability to learn computer programs quickly and effectivelyManage multiple projects with deadlinesAttention to detail job documentationAt least 1 year of management experience of production workers.Effective written and oral communicationExperience in cleaning/restoration or construction preferredHigh school diploma/GEDIICRC certifications preferredAbility to travel locally and out of state when necessaryAbility to successfully complete a background check subject to applicable lawPhysical and Work Environment Requirements:
Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistanceExposure to chemicalsWalking and standing for long periods of time, driving, sitting, climbing,Ability to climb ladders and work at ceiling heightsAbility to work in tight spaces (e.g., crawls spaces under buildings)Repetitive pushing/pulling/lifting/carrying objectsAbility to drive a commercial size vehicle trucks or vans. (Driver license is required)
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.
Compensation: $18.00 - $22.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Picture yourself here fulfilling your potential
At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.