Italian Home for Children
Residential Assistant Program Manager
Italian Home for Children, Jamaica Plain, Massachusetts, us, 02130
Job Details
LevelExperienced
Job LocationJamaica Plain Campus - JAMAICA PLAIN, MA
Position TypeFull Time
Position Overview
The Residential Assistant Program Manager (APM) will work with and under the supervision of the Program Manager in creating and fostering an environment that is safe, therapeutic, highly-structured, nurturing, supportive and positive for all children, families, staff and community partners in order to provide high quality residential treatment and integrated services. The Assistant Program Manager is responsible for ensuring Residential Counselors and the clients they serve reach their full potential through providing positive, enriching, and nurturing relationships and activities as well as a stable, consistent, safe, and structured living environment. Assistant Program Managers will focus on modeling leadership and supporting the growth of a program that seeks to embrace and empower the children served every day.
At this time, we are hiring for weekend and overnight shifts only.
The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of positions given this title. Employees may be requested to perform tasks other than those specifically presented in this description.
Functions & Qualifications
Programming:Support the Program Manager in coordinating program logistics, which includes awareness of safety and scheduling in the dorms, checking in visitors, planning for various appointments and passes for children, supervising phone calls, implementing on and off grounds activities, and managing any last minute staff schedule adjustmentsActively collaborate with clinicians and/or multidisciplinary team to ensure therapeutic environment including conducting and modeling group programmingEngage with and fully attend to children, monitor behavior and interactions closely, maintain a safe and healthy environment, and meet their physical and emotional needsSupport residential counselors in planning and executing daily routine, schedule, and activities for assigned dorm; ensure daily schedules are adhered to and that direct care staff are actively engaging with childrenAssist in the coordination of intakes and dischargesWork a combination of in ratio and out of ratio time each week, providing care and support to all children served, modeling proper engagement, shift structure and behavior support for Residential CounselorsProvide trainings required by licensing and regulatory bodies as assigned; collect/submit documents related including training participation/attendance logsParticipate in treatment and behavioral management plans for individual clientsProvide behavior management and crisis intervention techniques in full alignment with agency model including physical restraintsInterface with collaterals and families providing excellent customer service and creating a welcoming environmentCare for program facilities by ensuring that program spaces are clean and organized and that all equipment is functioning properlyEnsure all spaces support the therapeutic purpose of programming and advocate for the needs of clients and staff with respect to all physical plant assetsPersonnel:
Support a comprehensive, unified team of staff on all shifts by providing leadership, support, guidance and regular supervision to Residential CounselorsParticipate in and/or lead debriefing of staff and children for any serious behavioral incidents or restraintsAct as a shift leader, modeling the responsibilities related to cleanliness of dorm, therapeutic environment, safety, supervision of the children, and constant communication for Residential CounselorsOversee and ensure staff completion of comprehensive and accurate required documentation such as logs, incidents, meal reports, and discharge summariesParticipate in interviewing, hiring and disciplining, of Residential CounselorsResponsible for on-boarding, training and shadowing for Residential CounselorsFacilitate regularly scheduled training and regular individual and group supervision to Residential Counselors.Apply, enforce, and ensure all staff are held accountable to required standards and expectations as described in the Residential Standards HandbookDemonstrate and ensure all interactions between coworkers as well as all interactions in the presence of clients are appropriate, respectful, and in line with all training principlesAdministration:
Assist the Program Manager in the training of all assigned employees to become independent managers of their own timecards and process payroll of all assigned employeesFacilitate the planning and creation of the agenda for weekly team meetingsAttend clinical rounds and treatment meetings as assignedActively participate in supervision and professional development opportunities offeredAttend and participate in Leadership AcademyObtain and maintain Safety Care certificationObtain and maintain First Aid and CPR certificationQualifications:
Minimum of 18 months experience working with children and families with at least one year of residential experience6 months experience in a supervisor role preferredBachelors level degree preferred, but not requiredValid Massachusetts Driver's License requiredSuperior follow up/follow through on tasks and assignmentsDemonstrated ability to maintain strictest confidentiality with respect to agency, employee and client information; adhere to all HIPPA guidelines and regulationsStrong interpersonal and teamwork skills; natural leadership abilitiesDemonstrate a professional and respectful attitude in line with training and a caring environmentRequired to bend, reach, move and lift 75 poundsFlexible in thinking and scheduling, extremely reliableSuccessful in a stressful and fast paced environmentMust be able to understand and apply principles taught in trainings and seminars to the milieu, including all behavior management trainingMust be receptive and responsive to supervision and professional developmentExcellent communication skills (verbal and written)Office operations knowledge (email, MS Word, internet, etc.)
LevelExperienced
Job LocationJamaica Plain Campus - JAMAICA PLAIN, MA
Position TypeFull Time
Position Overview
The Residential Assistant Program Manager (APM) will work with and under the supervision of the Program Manager in creating and fostering an environment that is safe, therapeutic, highly-structured, nurturing, supportive and positive for all children, families, staff and community partners in order to provide high quality residential treatment and integrated services. The Assistant Program Manager is responsible for ensuring Residential Counselors and the clients they serve reach their full potential through providing positive, enriching, and nurturing relationships and activities as well as a stable, consistent, safe, and structured living environment. Assistant Program Managers will focus on modeling leadership and supporting the growth of a program that seeks to embrace and empower the children served every day.
At this time, we are hiring for weekend and overnight shifts only.
The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of positions given this title. Employees may be requested to perform tasks other than those specifically presented in this description.
Functions & Qualifications
Programming:Support the Program Manager in coordinating program logistics, which includes awareness of safety and scheduling in the dorms, checking in visitors, planning for various appointments and passes for children, supervising phone calls, implementing on and off grounds activities, and managing any last minute staff schedule adjustmentsActively collaborate with clinicians and/or multidisciplinary team to ensure therapeutic environment including conducting and modeling group programmingEngage with and fully attend to children, monitor behavior and interactions closely, maintain a safe and healthy environment, and meet their physical and emotional needsSupport residential counselors in planning and executing daily routine, schedule, and activities for assigned dorm; ensure daily schedules are adhered to and that direct care staff are actively engaging with childrenAssist in the coordination of intakes and dischargesWork a combination of in ratio and out of ratio time each week, providing care and support to all children served, modeling proper engagement, shift structure and behavior support for Residential CounselorsProvide trainings required by licensing and regulatory bodies as assigned; collect/submit documents related including training participation/attendance logsParticipate in treatment and behavioral management plans for individual clientsProvide behavior management and crisis intervention techniques in full alignment with agency model including physical restraintsInterface with collaterals and families providing excellent customer service and creating a welcoming environmentCare for program facilities by ensuring that program spaces are clean and organized and that all equipment is functioning properlyEnsure all spaces support the therapeutic purpose of programming and advocate for the needs of clients and staff with respect to all physical plant assetsPersonnel:
Support a comprehensive, unified team of staff on all shifts by providing leadership, support, guidance and regular supervision to Residential CounselorsParticipate in and/or lead debriefing of staff and children for any serious behavioral incidents or restraintsAct as a shift leader, modeling the responsibilities related to cleanliness of dorm, therapeutic environment, safety, supervision of the children, and constant communication for Residential CounselorsOversee and ensure staff completion of comprehensive and accurate required documentation such as logs, incidents, meal reports, and discharge summariesParticipate in interviewing, hiring and disciplining, of Residential CounselorsResponsible for on-boarding, training and shadowing for Residential CounselorsFacilitate regularly scheduled training and regular individual and group supervision to Residential Counselors.Apply, enforce, and ensure all staff are held accountable to required standards and expectations as described in the Residential Standards HandbookDemonstrate and ensure all interactions between coworkers as well as all interactions in the presence of clients are appropriate, respectful, and in line with all training principlesAdministration:
Assist the Program Manager in the training of all assigned employees to become independent managers of their own timecards and process payroll of all assigned employeesFacilitate the planning and creation of the agenda for weekly team meetingsAttend clinical rounds and treatment meetings as assignedActively participate in supervision and professional development opportunities offeredAttend and participate in Leadership AcademyObtain and maintain Safety Care certificationObtain and maintain First Aid and CPR certificationQualifications:
Minimum of 18 months experience working with children and families with at least one year of residential experience6 months experience in a supervisor role preferredBachelors level degree preferred, but not requiredValid Massachusetts Driver's License requiredSuperior follow up/follow through on tasks and assignmentsDemonstrated ability to maintain strictest confidentiality with respect to agency, employee and client information; adhere to all HIPPA guidelines and regulationsStrong interpersonal and teamwork skills; natural leadership abilitiesDemonstrate a professional and respectful attitude in line with training and a caring environmentRequired to bend, reach, move and lift 75 poundsFlexible in thinking and scheduling, extremely reliableSuccessful in a stressful and fast paced environmentMust be able to understand and apply principles taught in trainings and seminars to the milieu, including all behavior management trainingMust be receptive and responsive to supervision and professional developmentExcellent communication skills (verbal and written)Office operations knowledge (email, MS Word, internet, etc.)