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Monro, Inc.

Service Manager

Monro, Inc., New York, New York, us, 10261


Company Description

Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.

Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.

Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.

Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.

Destination Monro -Your Career is Here!

Job Description

SERVICE MANAGER

If you are an experienced Automotive Service Manager, who'd like to run the shop, this role is for you. The Service Manager is a full-time Shop Manager, responsible for repairing and maintaining Guest's vehicles, along with the efficient, productive, and safe operation of our Service Bays. As an entry level Management position, the Technical Service Manager position is a great way to start your career at Monro. Starting day 1 you will begin a comprehensive Management and covering all aspects of your new role, while preparing you for the next. As an Service Manager for Monro, you will be an essential team member, providing services on Guest vehicles. More importantly, you will be part of a team working together to deliver 5 Star Guest experiences, while using your Technician skills to take care of people, their cars and ensure our guests have safe, reliable transportation.

Salary:

$16.00 - $30.00 per hour. Based on experience.

This role is eligible for additional compensation and incentives.

ResponsibilitiesOversee and audit courtesy automotive inspections and services performed by TechniciansTrain teammates and perform work identified during auditsSecure our guests' approval to perform the work as a result of the diagnosis; and always maintain a clean, neat work area.Qualifications

Minimum Qualifications

High school or GED equivalent.4+ years of automotive technician experience or a combination of automotive technical school certificate/degreeValid Driver LicenseAbility to work with hands overhead, stand for long periods and lift 50 lbs.Guest and team focused mindsetMonro conducts criminal background checks for those positions with security and/or financial responsibilities. All background checks are conducted in accordance with applicable federal, state and local law, including but not limited to the Fair Credit Reporting Act. No applicant will be automatically disqualified because of a criminal record. Rather, the Company will consider the nature of the crime(s), when it occurred, the applicant's explanation, and the relationship to the position sought in making its determination.Preferred Qualifications

Automotive Technician State Inspector LicenseLeadership experienceAdditional Information

Work Environment & Physical Requirements:

This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Technicians must be able to complete the following but not limited to:

Ability to work flexible hours, days, evenings, weekends, and holidays.Must be able to see, hear, lift, carry and stock merchandise and supplies up to 50 lbs. without assistance.Frequent standing and walking for long periods of time.Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.Benefits

Performance based incentivesPaid vacation and holidays for Full-Time TeammatesReimbursement for ASE CertificationsReimbursement for State Inspection Licenses, where applicable401k eligibility immediately upon hireDirect DepositEmployee DiscountsHealthcare, Vision, and Dental for Full time teammatesEmployee Access PerksCareer Advancement Opportunities

This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon the Company's needs.

Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

Your next Destination!

Growth Opportunity:

At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.