Downtown Women's Center
Coordinator - Time Limited Subsidy, FT Swing Shift
Downtown Women's Center, Los Angeles, California, United States, 90079
Summary
The Downtown Women's Center (DWC) seeks a full-time Coordinator to provide culturally responsive services to participants of Time Limited Subsidy (TLS)/ Every Woman Housed programs housed in the South LA buildings. This program is part of our Every Woman Housed Initiative to mobilize housing solutions for unaccompanied women from the Skid Row neighborhood of Los Angeles. The key components of this initiative are outreach and intake, short-term housing responses, and long-term housing solutions.
The coordinator's role is to assist with onsite service coordination between program staff, work closely with an interdisciplinary direct-service team to empower residents, and build a safe community promoting housing stabilization. This includes direct support to participants residing onsite, ensuring their access to facilities and resources, and providing support and crisis intervention as needed. The ideal candidate upholds high standards of quality for supportive services and promotes housing first principles by using best practices like Trauma Informed Care, Housing First, Harm Reduction and Critical Time Intervention.
Essential FunctionsProvide culturally responsive services to residents including crisis intervention and de-escalation, service connection, conflict resolutionUtilize evidence-based practices in service delivery such as Trauma Informed Care, Motivational Interviewing, Harm Reduction, Critical Time Intervention, and Housing FirstEnsure a safe and welcoming environment: greet guests and visitors, respond to requests, address complaints, intervene in and de-escalate situations, provide crisis intervention when needed and follow program guidelines to maintain structure and safety for residentsEnsure the safety of the residents by conducting regular building rounds and enforce policies that monitor visitors and guestsDevelop and maintain relationships with residents, staff and local service providers and participate in community meetingsHelp inform programming that fosters a safe environment, promotes personal stability and community, including life skills workshops, community-building eventsMaintain accurate and timely records of program tracking and data, including group activities, life skills workshops and community-building eventsParticipate in weekly individual and group supervision, in addition to other agency meetings and trainings as requiredProvide regular, written reports to the Time Limited Subsidy Program Supervisor and additional reports as assignedProvide supervision to interns and volunteers in the provision of services as assignedOther duties as assigned to support the mission of the organizationReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
Problem Solving and critical thinking abilityCommunication proficiencyActive ListeningFlexibilityTeamworkCustomer/client serviceConflict managementDecision makingProfessional boundaries and self-awarenessReliabilityCultural humility and responsivenessAttention to DetailSupervisory ResponsibilityThis position does not have any supervisory responsibilities.
Work EnvironmentThis position operates in a professional office environment. This role regularly uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. DWC's TLS/EWH Program is staffed seven days per week to provide supportive services to women residing in the program.
Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary. The employee must also be able to operate a vehicle.
Position Type and Expected Hours of WorkThis is a full-time, non-exempt site-based position. Days and hours of work are Monday- Friday 11:30am to 8:00pm.
TravelMinimal travel for local meetings and/or trainings as directed.
Required Education and Experience
High School diploma or GED.Direct service experience working directly with similar populations required.Required Knowledge/Skills/Position Qualifications
Knowledge of the complex barriers surrounding women's homelessnessKnowledge of communities that are disproportionately represented in the homeless population (communities of color, LGBTQ+ etc.)Familiarity with permanent supportive housing model and evidence-based practices like Trauma-Informed Care and Critical Time Intervention, preferred.Excellent active listening and crisis intervention skills with ability to exercise and model good judgmentStrong interpersonal, written, and oral communication skills; proven ability to communicate with diverse audiences.Ability to manage multiple tasks and priorities, including proficiency in balancing direct service responsibilities with effective record keeping.Ability to be flexible with hours when needed, including evenings and weekendsAbility to exercise and model good judgment, especially in crisis situationsStrong written and oral communication skills required; proven ability to communicate with diverse audiencesStrong multi-tasking skills and proficiency in Microsoft Office Suite (Word, Excel, Outlook) requiredHMIS or other database management preferredOral and written fluency in Spanish and English a plus.Cultural HumilityMust be a CA resident and live at least 80 miles from the office and must be available for in-person meetings at the DWC offices.Must provide documentation of a negative TB test result within the last twelve months, on first day of hire.You will be required to be up to date on your vaccinations against COVID-19 and provide documentation. If you are fully vaccinated and not yet eligible to receive a booster dose, then you must receive the booster dose within 30 days of becoming eligible and eligibility begins 5 months after receiving final primary dose. If you are fully vaccinated and have received a booster dose, you are considered up to date with your vaccinations. Unvaccinated individuals must receive their 1st dose before their first day of hire. Partially vaccinated (for 2-dose series) individuals must receive their 2nd dose within 30 days of being hired. The second dose of a two-dose vaccine series is due 4 weeks after the primary dose.
Work Authorization
Criminal background check and clearance required
Downtown Women's Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to their race, color, religion, genetic information, national origin and ancestry, sex/gender, sexual orientation, gender identity and expression, age, mental or physical disability, marital status, pregnancy, military and veteran status or medical condition. In addition to federal law requirements, Downtown Women's Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Pay Range:
$21.86 per hour
The Downtown Women's Center (DWC) seeks a full-time Coordinator to provide culturally responsive services to participants of Time Limited Subsidy (TLS)/ Every Woman Housed programs housed in the South LA buildings. This program is part of our Every Woman Housed Initiative to mobilize housing solutions for unaccompanied women from the Skid Row neighborhood of Los Angeles. The key components of this initiative are outreach and intake, short-term housing responses, and long-term housing solutions.
The coordinator's role is to assist with onsite service coordination between program staff, work closely with an interdisciplinary direct-service team to empower residents, and build a safe community promoting housing stabilization. This includes direct support to participants residing onsite, ensuring their access to facilities and resources, and providing support and crisis intervention as needed. The ideal candidate upholds high standards of quality for supportive services and promotes housing first principles by using best practices like Trauma Informed Care, Housing First, Harm Reduction and Critical Time Intervention.
Essential FunctionsProvide culturally responsive services to residents including crisis intervention and de-escalation, service connection, conflict resolutionUtilize evidence-based practices in service delivery such as Trauma Informed Care, Motivational Interviewing, Harm Reduction, Critical Time Intervention, and Housing FirstEnsure a safe and welcoming environment: greet guests and visitors, respond to requests, address complaints, intervene in and de-escalate situations, provide crisis intervention when needed and follow program guidelines to maintain structure and safety for residentsEnsure the safety of the residents by conducting regular building rounds and enforce policies that monitor visitors and guestsDevelop and maintain relationships with residents, staff and local service providers and participate in community meetingsHelp inform programming that fosters a safe environment, promotes personal stability and community, including life skills workshops, community-building eventsMaintain accurate and timely records of program tracking and data, including group activities, life skills workshops and community-building eventsParticipate in weekly individual and group supervision, in addition to other agency meetings and trainings as requiredProvide regular, written reports to the Time Limited Subsidy Program Supervisor and additional reports as assignedProvide supervision to interns and volunteers in the provision of services as assignedOther duties as assigned to support the mission of the organizationReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
Problem Solving and critical thinking abilityCommunication proficiencyActive ListeningFlexibilityTeamworkCustomer/client serviceConflict managementDecision makingProfessional boundaries and self-awarenessReliabilityCultural humility and responsivenessAttention to DetailSupervisory ResponsibilityThis position does not have any supervisory responsibilities.
Work EnvironmentThis position operates in a professional office environment. This role regularly uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. DWC's TLS/EWH Program is staffed seven days per week to provide supportive services to women residing in the program.
Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary. The employee must also be able to operate a vehicle.
Position Type and Expected Hours of WorkThis is a full-time, non-exempt site-based position. Days and hours of work are Monday- Friday 11:30am to 8:00pm.
TravelMinimal travel for local meetings and/or trainings as directed.
Required Education and Experience
High School diploma or GED.Direct service experience working directly with similar populations required.Required Knowledge/Skills/Position Qualifications
Knowledge of the complex barriers surrounding women's homelessnessKnowledge of communities that are disproportionately represented in the homeless population (communities of color, LGBTQ+ etc.)Familiarity with permanent supportive housing model and evidence-based practices like Trauma-Informed Care and Critical Time Intervention, preferred.Excellent active listening and crisis intervention skills with ability to exercise and model good judgmentStrong interpersonal, written, and oral communication skills; proven ability to communicate with diverse audiences.Ability to manage multiple tasks and priorities, including proficiency in balancing direct service responsibilities with effective record keeping.Ability to be flexible with hours when needed, including evenings and weekendsAbility to exercise and model good judgment, especially in crisis situationsStrong written and oral communication skills required; proven ability to communicate with diverse audiencesStrong multi-tasking skills and proficiency in Microsoft Office Suite (Word, Excel, Outlook) requiredHMIS or other database management preferredOral and written fluency in Spanish and English a plus.Cultural HumilityMust be a CA resident and live at least 80 miles from the office and must be available for in-person meetings at the DWC offices.Must provide documentation of a negative TB test result within the last twelve months, on first day of hire.You will be required to be up to date on your vaccinations against COVID-19 and provide documentation. If you are fully vaccinated and not yet eligible to receive a booster dose, then you must receive the booster dose within 30 days of becoming eligible and eligibility begins 5 months after receiving final primary dose. If you are fully vaccinated and have received a booster dose, you are considered up to date with your vaccinations. Unvaccinated individuals must receive their 1st dose before their first day of hire. Partially vaccinated (for 2-dose series) individuals must receive their 2nd dose within 30 days of being hired. The second dose of a two-dose vaccine series is due 4 weeks after the primary dose.
Work Authorization
Criminal background check and clearance required
Downtown Women's Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to their race, color, religion, genetic information, national origin and ancestry, sex/gender, sexual orientation, gender identity and expression, age, mental or physical disability, marital status, pregnancy, military and veteran status or medical condition. In addition to federal law requirements, Downtown Women's Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Pay Range:
$21.86 per hour