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Infojini

Program Coordinator - Interpreter Bilingual

Infojini, Orange, California, United States, 92613


Job Summary

Seeking a highly motivated an experienced Program Specialist to join our team. Under general supervision, the Program Specialist (Coordinator) will support compliance with cultural and linguistic (C&L) state and federal regulatory requirements and will assist in the development and/or implementation of cultural and linguistic services/activities, such as:

1) coordinate internal and external translation services, interpreter services of non-English languages including American Sign Language and alternative format requests;2) coordinate the vending of professional translation and review services in one or more threshold languages;3) plan and organize cultural competency training; and4) research and analyze issues and make recommendations to enhance cultural and linguistic program and services.

Minimum Qualifications:

• High School diploma or equivalent required.• 2 years of experience in project coordination, translations or interpreting services required.• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.

Preferred Qualifications:

• Bachelor's degree in a health care related field or cultural and linguistic studies.• 2 years of experience in health maintenance organization (HMO), Medicare, Medi Cal/Medicaid and health services.• 1 year of experience with a health plan or working with culturally diverse populations.• Professional education in project management, translation, interpretation or cultural competency training.• Experience in managed care and/or government programs.• Bilingual in English and in one of defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese).

Knowledge & Abilities:

* Develop rapport and establish and maintain effective working relationships with leadership and staff and external contacts at all levels and with diverse backgrounds.* Work independently and exercise sound judgment.* Communicate clearly and concisely, both orally and in writing.* Work a flexible schedule; available to participate in evening and weekend events.* Organize, be analytical, problem-solve and possess project management skills.* Work in a fast-paced environment and in an efficient manner.* Manage multiple projects and identify opportunities for internal and external collaboration.* Motivate and lead multi-program teams and external committees/coalitions.* Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.