Logo
PizzaBOGO

Assistant Managers

PizzaBOGO, Cleveland Heights, Ohio, United States,


Description:Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives insales, costs, Employee Partner retention, guest service and satisfaction, food quality, cleanliness and sanitation.Duties & Responsibilities- Understand completely all policies, procedures, standards, specifications, guidelines and training programs.- Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.- Ensure that all food products are consistently prepared and served according to the restaurant's recipes, portioning,cooking and serving standards.- Achieve pizzaBOGO's objectives in sales, service, quality, appearance of facility, including sanitation and cleanliness,through the training of Employee Partners, and create a positive, productive working environment.- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance withrestaurant policies and procedures.- Make employment and termination decisions.- Fill in where needed to ensure optimal guest service standards and efficient operations.- Continually strive to develop staff in all areas of managerial and professional development.- Prepare all required paperwork, including forms, reports and schedules, in an organized and timely manner.- Ensure that all equipment is kept clean and in excellent working condition through personal inspection and byfollowing the restaurant's preventative maintenance programs.- Ensure that all products are received in correct unit count and condition and deliveries are performed in accordancewith the restaurant's receiving policies and procedures.- Oversee and ensure that restaurant policies on Employee Partner performance appraisals are followed andcompleted in a timely manner.- Schedule labor as required by anticipated business activity while ensuring that all positions are staffed as neededand labor cost objectives are met.- Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent correctiveaction for any and all violations of pizzaBOGO policies, rules and procedures.- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safetyand labor requirements of the restaurant, Employee Partners and guests.- Develop, plan and carry out restaurant marketing, advertising and promotional activities and campaigns.

Requirements:- At least 21 years of age.- Able to communicate and understand the predominant language(s) of the restaurant's trading area.- Have knowledge of the service, food and beverage industry, generally involving at least three yearsof operations and/or assistant management positions.- Possess excellent basic math skills and have the ability to operate a cash register or POS system.- Knowledge of the basic function of Microsoft Excel.- Able to work in a standing position for long periods of time (up to five hours).- Able to reach, bend, stoop and frequently lift up to 50 pounds.- Have the stamina to work 50 to 60 hours per week.