Program Manager

Program ManagerAstor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Program Manager. This role requires a hybrid work model of onsite in DMV locations 1-2x times per week (on average), remote, monthly travel to our HQ McLean VA office, and occasional travel within the U.S. (Subject to change by the federal client or HQ).Roles & Responsibilities:Demonstrate and implement PMI Project Management best practices in an ITIL environment that reduce risks, ensure projects are on time, meet quality, and improve service deliveryBuild, develop, and grow any business relationships vital to the success of the program, identifying opportunities and managing IT activities that meet current and future business requirementsImplement and mature ITSM/ITIL processes that improve services, resolution times, and the Customer Experience (CX)Responsible for the daily oversight and management of 40+ employees that include but not limited to schedule, scope, finance management, corporate data calls, reporting, deliverables, meetings, risks, training, career paths, and other activities as identifiedEnsure deliverables and deadlines for program are met and to quality standards; Responsible for developing and maintaining robust plans like the Program Management and Quality Control plans in compliance with PWS requirementsResponsible for ensuring the team achieve the Service Level Agreements; and addressing any non-conformancesResponsible for providing the customer and executive management with monthly, quarterly and ad-hoc reports on performance of the contractsEffectively and timely communicate and manage expectations with team members and stakeholdersPlan, schedule and manage timelines and milestones using appropriate tools for IT Projects.Responsible for the resources working for the individual task orders. This includes hiring, mentoring, performance reviews, and managing resources.Identify, log, and mitigate risks via a Risk LogCommunicate, coordinate, and manage subcontractors supporting the programSupport business development, proposal activities, and other HQ datacalls, as requestedAdditional duties as assignedRequirementsBachelor’s degree in computer science, Information Technology, Business Administration, or a relevant field; or years of equivalent experience8+ years of experience in program management, including leading complex IT projects with team sizes of 40+ employees5+ years’ experience managing an IT team within an LAN/WAN Infrastructure and NetworkActive PMI Project Management Professional (PMP®) or PMI Program Management Professional (PgMP®) Certification; must provide number8+ years supporting the federal government as a contractor5+ years working in an ITSM/ITIL v3 environment, managing teams, and ensuring continual service improvements (CSI)3+ years supporting Business Development activities such as capture management activities and developing written content for proposalsMust be proficient in the Microsoft tool Suite that includes creating professional looking documents free of spelling errors, grammatical errors, and that are aesthetically pleasingStrong knowledge and experience with Agile Scrum development methodologyExcellent communication, leadership, written, oral, and organizational skillsExperience with cross-functional team leadership and senior-level stakeholder engagementPrior experience supporting business development processes that include capture support activities and proposal writingExceptional leadership and organizational skill; must be a team player with a positive attitudeFamiliarity with the Shipley lifecycle processes (Business Development, Capture Management, Proposal Writing)Desired Skills:Certified ScrumMaster (CSM) or equivalent Agile certificationCustomer Experience training or certificationITIL v3 or V4 certification(s)Cloud certification(s)CISSP certificationCOMPTIA certification(s)APMP certification(s)BenefitsAstor & Sanders Corporation (www.astor-sanders.com) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation is an Equal Opportunity Employer.Some of our competitive benefits include:Medical and dental coverage401k plan with employer contributionPaid holiday, vacation, and sick leaveMetro-check programTuition reimbursement#Astor #SID #ProgramManager