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Crescent Services

Director of Catering Sales & Events

Crescent Services, Winter Haven, Florida, United States, 33884


For seekers of the timeless and worldly, the provocatively spirited, the cultured, and the hidden gem traveler, Mayfair House Hotel & Garden, A MICHELIN Key Hotel, offers an iconic experience set against a sexy & seductive backdrop, designed to evoke a cultured escape through guest programing and effortless service. Mayfair House Hotel & Garden is a place where everything is refreshingly current yet timeless. It is rooted in its artist narrative and anchored by its signature eccentric design. Join this industry changing and forward-thinking team as the Director of Catering Sales to create high touch, unpretentious, personable, accommodating, effortless and discreet service, ultimate with the highest level of diligence in in making the Mayfair House service come to life.

We are seeking a dynamic and visionary Director of Catering Sales to join our team. This role is pivotal in driving our catering sales strategy, managing social and wedding events, and ensuring financial success through meticulous forecasting and budgeting. If you have a passion for hospitality, a knack for sales, and a flair for creating memorable events, we want to hear from you!

ESSENTIAL JOB FUNCTIONS

:

Sales Strategy:

Develop and implement innovative catering sales strategies to maximize revenue and market share.Event Management:

Oversee the planning and execution of social and wedding events, ensuring each occasion is flawlessly executed and exceeds client expectations.Client Relations:

Build and maintain strong relationships with clients, understanding their needs and providing personalized solutions.Forecasting & Budgeting:

Prepare accurate sales forecasts and budgets, monitor financial performance, and implement corrective actions as needed.Team Leadership:

Lead, mentor, and inspire the catering sales team to achieve and surpass sales targets.Market Analysis:

Conduct market research to identify trends, opportunities, and competitive landscape.Collaboration:

Work closely with other departments, including marketing, operations, and culinary, to ensure seamless event execution.Brand Ambassador:

Uphold the hotel’s brand standards and promote our unique lifestyle experience.QUALIFICATIONS

:

Proven experience in catering sales, preferably in a luxury or lifestyle hotel setting.Strong understanding of event planning, particularly social and wedding events.Excellent financial acumen with experience in forecasting and budgeting.Exceptional communication and interpersonal skills.Creative thinker with a passion for delivering exceptional guest experiences.Ability to thrive in a fast-paced, dynamic environment.In addition to a great work environment, our talented team enjoys:

Competitive compensationSales bonus programProfessional development and growthPaid time off for personal, vacation, and holidayEmployee Assistance Program (EAP)Room discounts at all Crescent Hotels & Resorts hotel locationsParkingDaily Employee MealsCellphone StipendAnd much more!

At Mayfair House Hotel & Garden, we believe in nurturing talent and fostering growth. You’ll be part of a team that values creativity, collaboration, and excellence. We offer competitive compensation, comprehensive benefits, and opportunities for professional development. Join us and be part of a community that celebrates life’s special moments.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Thorough knowledge of food and beverage products, proper preparation and presentation of foods and beverage items. Ability to prepare signage for catering functions. Ability to grasp, lift and/or carry, or otherwise move goods weighing a maximum of 20 lbs. on an occasional basis. Ability to create special themes and menus. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)