SLA Management
General Manager
SLA Management, Orlando, Florida, us, 32885
General Manager
Summary of Position :
Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, cost management, employee retention, customer service, food quality, cleanliness and sanitation and district client satisfaction.
Responsibilities :Manages salaried managers and hourly associates in the Food Service DepartmentOversees the overall management, direct client interface, direction and quality of the accountThe ability and dedication to train the Assistant Food Service Director to ultimately take on newly awarded contracts or other current businessLeads program innovation efforts to ensure academic success through feeding more studentsEstablishes and maintains excellent relationships with District Administrative staff and Board of Trustees.Hiring, training and development of staff. Plans, assigns, and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problemsPrepares district annual budget and manages labor, food costs and other elements to deliver to targetsOn time completion of required daily/weekly/monthly reports such as inventory, production records, payroll/timekeeping, etc.Oversees and participates in the preparation and service of food and beverage items in adherence to SFE food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion controlAchieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environmentControl cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with SFE and the district's policies and proceduresFill in where needed to ensure customer service standards and efficient operationsDevelop, plan and carry out SFE marketing and promotional activitiesOther duties, as assignedQualifications :
Bachelor's Degree with an academic major in areas including food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business, or a related field.Minimum of 5-8 years in the Food Service industry. With 2-3 years' experience as a Food Service Director, preferably in the K-12 market.Strong knowledge of food and catering trends with a focus on K12, quality, production, sanitation, food cost controls, and presentationPrevious P&L accountability; cost management and growth aspectsStrong leadership, staff management, coaching and supervisory skillsStrong communication; written and verbal skills and presentation abilitiesAbility to engage and communicate on multiple levels including management, client, customer and associate levelsExcellent financial, budgetary, accounting and computational skillsProficient computer skills such as Microsoft Office programs (Outlook, Excel, Word, PowerPoint), POS systems and internetServSafe® certificationMust pass a background checkMust maintain a valid driver's license and current auto insurance
Physical Demands & Work Environment
Ability to speak, read, write and understand English and/or dominate language at the school
Be able to work in a standing position for long periods of time (up to 5 hours)
Be physically able to lift, reach, bend and stoop frequently lift up to 50 pounds
We are an Equal Opportunity Employer (Gender/Minority/Veterans/Disabled) and participate with the federal E-Verify Employment Eligibility Program.
Summary of Position :
Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, cost management, employee retention, customer service, food quality, cleanliness and sanitation and district client satisfaction.
Responsibilities :Manages salaried managers and hourly associates in the Food Service DepartmentOversees the overall management, direct client interface, direction and quality of the accountThe ability and dedication to train the Assistant Food Service Director to ultimately take on newly awarded contracts or other current businessLeads program innovation efforts to ensure academic success through feeding more studentsEstablishes and maintains excellent relationships with District Administrative staff and Board of Trustees.Hiring, training and development of staff. Plans, assigns, and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problemsPrepares district annual budget and manages labor, food costs and other elements to deliver to targetsOn time completion of required daily/weekly/monthly reports such as inventory, production records, payroll/timekeeping, etc.Oversees and participates in the preparation and service of food and beverage items in adherence to SFE food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion controlAchieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environmentControl cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with SFE and the district's policies and proceduresFill in where needed to ensure customer service standards and efficient operationsDevelop, plan and carry out SFE marketing and promotional activitiesOther duties, as assignedQualifications :
Bachelor's Degree with an academic major in areas including food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business, or a related field.Minimum of 5-8 years in the Food Service industry. With 2-3 years' experience as a Food Service Director, preferably in the K-12 market.Strong knowledge of food and catering trends with a focus on K12, quality, production, sanitation, food cost controls, and presentationPrevious P&L accountability; cost management and growth aspectsStrong leadership, staff management, coaching and supervisory skillsStrong communication; written and verbal skills and presentation abilitiesAbility to engage and communicate on multiple levels including management, client, customer and associate levelsExcellent financial, budgetary, accounting and computational skillsProficient computer skills such as Microsoft Office programs (Outlook, Excel, Word, PowerPoint), POS systems and internetServSafe® certificationMust pass a background checkMust maintain a valid driver's license and current auto insurance
Physical Demands & Work Environment
Ability to speak, read, write and understand English and/or dominate language at the school
Be able to work in a standing position for long periods of time (up to 5 hours)
Be physically able to lift, reach, bend and stoop frequently lift up to 50 pounds
We are an Equal Opportunity Employer (Gender/Minority/Veterans/Disabled) and participate with the federal E-Verify Employment Eligibility Program.