United Capital Management
Dispatcher
United Capital Management, Marshall, Minnesota, United States, 56258
**$2,000 Sign On Bonus**
JOB STATUS: Full time (40 hours/week), 12 Months per Year, Non-Exempt
RESPONSIBILITIES: Under the direction of the Scheduler, the Dispatcher receives and dispatches trip requests for a multi-county transportation program and maintains accurate data entry. Provides quality customer service with the public and with the drivers.
EXAMPLES OF DUTIES:• Coordinate transportation requests with volunteer drivers and bus drivers.• Receive incoming calls and accurately enter all requests and return trips in computer system.• Confront situations tactfully as needed.• Log and maintain intake information on new clients.• Log trips from rider sheets.• Find drivers for each transportation request.• Accurately take and relay information to/from service providers, drivers, riders, etc.• Understand and follow MnDOT, Agency, and Program guidelines.• Act as liaison to other service providers in coordination of services.• Support and model United's Behavioral Competencies.
EDUCATION AND EXPERIENCE:• High School Diploma or equivalent, plus one (1) to three (3) years' experience in related field.
KNOWLEDGE, ABILITIES AND SKILLS:• Ability to relate in courteous and professional manner.• Ability to be assertive, tactful, and use good judgement.• Demonstrated effective written, oral, and interpersonal communication skills.• Ability to motivate people to understand the need for transportation services.• Ability to keep accurate records and enter client data and codes into computer.• Ability to manage time in face of conflicting priorities and high demand.• Organizational and time management skills.• Ability to work independently and cooperatively as part of a team.• Reliable, regular attendance.• Must have satisfactory completion of background check.• Ability to positively portray the Transportation Program and Agency.
CLOSING DATE:
As soon as possible. Open to the public until filled
CONTACT:
United Community Action Partnership, Inc.
320-235-0850
Humanr@unitedcapmn.org
WEBSITE:
www.unitedcapmn.org
United Community Action Partnership, Inc. is an EOE/ADA/AA Employer.
JOB STATUS: Full time (40 hours/week), 12 Months per Year, Non-Exempt
RESPONSIBILITIES: Under the direction of the Scheduler, the Dispatcher receives and dispatches trip requests for a multi-county transportation program and maintains accurate data entry. Provides quality customer service with the public and with the drivers.
EXAMPLES OF DUTIES:• Coordinate transportation requests with volunteer drivers and bus drivers.• Receive incoming calls and accurately enter all requests and return trips in computer system.• Confront situations tactfully as needed.• Log and maintain intake information on new clients.• Log trips from rider sheets.• Find drivers for each transportation request.• Accurately take and relay information to/from service providers, drivers, riders, etc.• Understand and follow MnDOT, Agency, and Program guidelines.• Act as liaison to other service providers in coordination of services.• Support and model United's Behavioral Competencies.
EDUCATION AND EXPERIENCE:• High School Diploma or equivalent, plus one (1) to three (3) years' experience in related field.
KNOWLEDGE, ABILITIES AND SKILLS:• Ability to relate in courteous and professional manner.• Ability to be assertive, tactful, and use good judgement.• Demonstrated effective written, oral, and interpersonal communication skills.• Ability to motivate people to understand the need for transportation services.• Ability to keep accurate records and enter client data and codes into computer.• Ability to manage time in face of conflicting priorities and high demand.• Organizational and time management skills.• Ability to work independently and cooperatively as part of a team.• Reliable, regular attendance.• Must have satisfactory completion of background check.• Ability to positively portray the Transportation Program and Agency.
CLOSING DATE:
As soon as possible. Open to the public until filled
CONTACT:
United Community Action Partnership, Inc.
320-235-0850
Humanr@unitedcapmn.org
WEBSITE:
www.unitedcapmn.org
United Community Action Partnership, Inc. is an EOE/ADA/AA Employer.