Landscape Account Manager

Manage daily operations of sites within assigned territory. Responsible for client and employee retention, crew productivity, and workplace safety.Responsibilities:Serve as client point-of-contact for day-to-day site issues, and expeditiously and proactively identify, address, and resolve client needsConduct walkthroughs with client and other company representatives as appropriateSchedule, assign, and direct production teams to ensure all services are performed according to contract specifications, on budget, according to schedule and with a high standard of qualityEffectively communicate with production teams the tasks necessary to provide a consistent, high quality product for clientsEffectively assess labor needs and execute labor plan by hiring or terminating employees as neededDemonstrate strong leadership skills; develop morale and recognize employee achievements; foster opportunities for professional development of employeesReview and approve timecards for accurate and timely submission to payrollAnalyze and understand cost reports and budget variances related to contract projectsRoutinely monitor sites for quality, assess opportunities for potential maintenance, irrigation, and enhancement upgrades and repairsCollaborate with staff to propose, track, and resolve minor enhancement projects to current clients, including final review and approval before communicating to clientWork closely with Project Manager on A/B client communication and expectations, including site information and capital or large-scale projectsMeet or exceed annual sales goalsEnsure safety on every site by conducting and enforcing safety training and meetings, as well as consistently monitor job sites for potential safety hazardsResponsible for creating contemporaneous, prompt, and thorough documentation of all coaching, conversations, counseling, and performance management discussions with employees.Constantly promote and encourage adherence to company policies and best practicesDirect supervision of 2-4 crewsDirect team activities, establishing task priorities, labor hour management, scheduling and tracking work assignments, providing guidance, and ensuring availability of resourcesProblem resolutionRecommending potential clients to business development team, based on current relationshipsOther duties as assignedQualifications:Bachelor's degree in Business Administration, Landscape Architecture or Horticulture, or at least 3 years related work experienceAbility to read, write and comprehend EnglishAbility to speak effectively before employees and clientsBi-lingual English/Spanish strongly preferred, including ability to read, interpret and translate documents and verbal presentationsAbility to define problems, collect data, establish facts and draw valid conclusionsAbility to interpret a variety of instructions in written, oral, diagram and/or schedule formatStrong relationship building and customer relations skillsStrong management and leadership skillsExperience working the commercial property managers a plusEffective oral and written communicationAbility to operate commercial landscape equipment and toolsHave a working understanding of irrigation repairs and familiarity with irrigation controller monitoring and adjustingAbility to prioritize multiple tasks and perform well under deadlinesOrganizational skillsFlexibilityBasic understanding of Microsoft Excel, Word and OutlookCompensation:$60,000 annuallyComprehensive benefits packageThis description is for informational purposes and not intended to be an all-inclusive list of responsibilities or requirements.BR1 is retained by our clients from across the country to recruit talented and high-potential individuals for a wide-range of positions. We conduct crew level, professional, and executive searches. All positions are permanent direct hire. Our team is committed to providing an excellent candidate experience, and doing whatever we can to help you find your team.Don't see what you're looking for? Tell us a little about yourself and we might be able to help now or in the future. We have clients, contacts, and connections across the country. https://BusinessResourcesOne.com/careers