Service Corporation International
Field Operations Support Assistant (FT)
Service Corporation International, Brentwood, Maryland, United States, 20722
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rovides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
* Prepares death certificates, prayer cards and related documents* Completes required permits and or certificates* Prepares and processes Veteran's Paperwork* Prepares marker monument placement paperwork* Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules* Prepares and distributes daily schedules, reports, and documents* Receives and processes payments and contracts* Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers* Orders office supplies* Oversees the processing of installation orders to grounds and maintenance departments* Processes accounts payable transactions* Assists with the preparation of obituaries* Assists Location Management, Sales, Family Service Counselors and payroll as needed* Acts as backup to Receptionist* Greets family members and friends* Communicates client family's needs promptly and accurately to the appropriate staff member* Conveys a sense of concern and empathy with client family members at all times* Responds to customer inquiries via telephone, internet and in person* Maintains professional and cooperative relationships with county clerk, medical examiner and physicians
MINIMUM REQUIREMENTS
Education
* High School or equivalent
Experience
* 1 - 2 years of experience in an office clerical or customer service capacity required* Experience working in a customer-focused and fast-paced professional environment required
Knowledge, Skills & Abilities
* Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience* MS Office Suite experience preferred* Basic mathematics skills required* Good verbal and written communication skills* Strong organizational skills and detail oriented* High level of compassion and integrity* Ability to maintain confidentiality
Compensation:
* Salary: $18.00/hr*
Benefits:
* Medical*Dental* Vision* Flexible Spending Accounts (health care and dependent care)* *Health Savings Account with Company Contribution* Sick Leave* Short-Term Disability* Long-Term Disability*Life Insurance* Voluntary Accidental Death or Dismemberment Insurance* Dependent Life Insurance* SCI 401(k) Retirement Savings Plan with Company match* Employee Assistance Program
Postal Code: 20722
Category (Portal Searching): Administration and Clerical
Job Location: US-MD - Brentwood
Consider the possibilities of joining a Great Place to Work!
rovides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
* Prepares death certificates, prayer cards and related documents* Completes required permits and or certificates* Prepares and processes Veteran's Paperwork* Prepares marker monument placement paperwork* Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules* Prepares and distributes daily schedules, reports, and documents* Receives and processes payments and contracts* Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers* Orders office supplies* Oversees the processing of installation orders to grounds and maintenance departments* Processes accounts payable transactions* Assists with the preparation of obituaries* Assists Location Management, Sales, Family Service Counselors and payroll as needed* Acts as backup to Receptionist* Greets family members and friends* Communicates client family's needs promptly and accurately to the appropriate staff member* Conveys a sense of concern and empathy with client family members at all times* Responds to customer inquiries via telephone, internet and in person* Maintains professional and cooperative relationships with county clerk, medical examiner and physicians
MINIMUM REQUIREMENTS
Education
* High School or equivalent
Experience
* 1 - 2 years of experience in an office clerical or customer service capacity required* Experience working in a customer-focused and fast-paced professional environment required
Knowledge, Skills & Abilities
* Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience* MS Office Suite experience preferred* Basic mathematics skills required* Good verbal and written communication skills* Strong organizational skills and detail oriented* High level of compassion and integrity* Ability to maintain confidentiality
Compensation:
* Salary: $18.00/hr*
Benefits:
* Medical*Dental* Vision* Flexible Spending Accounts (health care and dependent care)* *Health Savings Account with Company Contribution* Sick Leave* Short-Term Disability* Long-Term Disability*Life Insurance* Voluntary Accidental Death or Dismemberment Insurance* Dependent Life Insurance* SCI 401(k) Retirement Savings Plan with Company match* Employee Assistance Program
Postal Code: 20722
Category (Portal Searching): Administration and Clerical
Job Location: US-MD - Brentwood