American Society for the Prevention of Cruelty to Animals
Senior Veterinary Assistant, Mobile Veterinary Services
American Society for the Prevention of Cruelty to Animals, Paramount, California, United States, 90723
Summary:
Who we are:
Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We did. The ASPCA's Community Medicine (CM) team provides expert veterinary care to support the welfare of animals and their people through our stationary and mobile veterinary clinics, serving the most underserved communities in New York, Miami, and Los Angeles. We help pet owners overcome barriers to care, bringing quality services directly to the communities that need us most and partially or fully subsidizing the cost of basic and preventive care. CM treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets' health and wellbeing regardless of their financial circumstances. When you come to work at the ASPCA, you join a team of over 1,000 dedicated colleagues with deep knowledge, skills, and passion for the animals we serve.
What you'll do:
The Senior Veterinary Assistant (SVA) - Mobile Veterinary Services (MVS) is a vital member of our veterinary medical team. The SVA supports two program functions - mobile spay/neuter surgery and mobile primary pet care - for pet cats and dogs at various locations in the Greater Los Angeles Area. The SVA drives the mobile clinic from our logistics center in Paramount to each day's clinic location to meet the rest of the medical team. Throughout the day, SVAs communicate with clients about their pet's care, assist the veterinarian and technician with animal handling, preparing animals for surgery, entering medical records, and monitoring patients while they are under anesthesia. At the end of the clinic day, the SVA helps clean and restock the clinic and then drives it back to Paramount so it is ready for service the following day.
What you'll get:Work/life balance:
paid vacation time to relaxpaid sick time to healten paid holidays to observeplus - paid personal time to celebrate what and when you like
Terrific benefits package: medical, dental, and vision insurance, pre-tax dependent care and health flexible spending accounts (FSAs), 401(k) plan with generous employer contributions beginning after one year of service, employer-paid life and long-term disability insurance and more (note that benefits are reviewed and subject to change annually)Room to grow: the ASPCA has robust professional development programs to help you grow as a medical professionalSupport: we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you onWork Schedule and Location
This is a full-time position, approximately 10 hours a day (including driving time), 4 days a week between Monday through Friday. The position requires flexibility to work occasionally beyond the scheduled work day and Saturdays approximately once per quarter may be required. This position is primarily based at the ASPCA Mobile Clinics throughout the Greater LA area, however, the person in this position may be required to report to our South LA Spay/Neuter Clinic. Assignment to a particular mobile clinic is subject to change based on operational needs.
Responsibilities:
Job Responsibilities include but are not limited to:
Medical (60%)
Care for approximately 25-30 cats and dogs per day in spay/neuter surgery; or 35-40 community catsProvide a safe and compassionate environment for animals in our care, our staff, and for our clients by using low-stress handling techniques during various procedures (examples: exams, treatments, injections, venipuncture, intubation, ear cleaning, nail trimming)Monitor vital signs of sedated and anesthetized patients in pre-operative, operative, and post-operative phasesTake direction regarding medical protocols and animal care from the clinic veterinarian or veterinary technicianOrganize and maintain pre-operative area and operating room for patient anesthesia, surgical preparation and sterilizationEnsure anesthesia machines, pulse oximeters, scales, and other equipment are functional and report equipment that is not working properlyClean, sonicate, pack, and sterilize surgical instruments and endotracheal tubesWork with coworkers to clean and disinfect animal areas and facility while utilizing appropriate personal protective equipmentAssist with patient exams, take medical history, perform diagnostic testing, and prepare medications to go home with the client/patientCustomer Service (30%)
Communicate with all clients in a non-judgmental, effective and professional mannerGreet clients and assist with the intake process, including assisting clients in filling out intake and service documents, flag relevant medical historyCommunicate basic veterinary medical concepts to clients, including, but not limited to vaccine protocols and anesthetic risksExplain information provided by the veterinarian about an animal's condition to clientsOther (10%)
Safely drive and park mobile clinics to and from various locations in Los Angeles CountyOperate and troubleshoot mobile clinic generatorsEnter medical information into digital databases as appropriateRepresent ASPCA in a professional and courteous mannerProvide medical information and representation to other ASPCA departmentsAdhere to all protocols put forth by Occupational Safety and Health Administration (OSHA) and Department of Transportation (DOT)Follow all written and verbally communicated CM Standard Operating ProceduresCollaborate and foster good communication with ASPCA colleaguesParticipate in the training of CM staff by coaching, discussion, and demonstrationAttend staff meetings and training sessionsPerform other duties as assignedExemplifies the ASPCA's Core Values:
Has
Commitment
and dedication to improving the lives of animalsDemonstrates
Ownership
and feels responsible for outcomesBelieves in
Team
- that we are stronger togetherSeeks to
Elevate
others and reimagine what is possibleFocuses on
Impact , specifically making change for animalsQualifications:
Experience using a computer and navigating software applicationsAbility to lift and carry 40-plus pounds repeatedly throughout day with assistanceAbility to work standing for 10 or more hoursFear Free® certification is required within 60 days of hireExcellent customer service skillsAbility to work independently and as part of a teamAbility to work efficiently and calmly under challenging conditionsMust maintain open mind regarding changes and be willing to learn, implement, and teach new protocolsExcellent animal handling skills (cats, dogs)Strong interest in animal welfare and serving underserved communitiesDriving requirements:
Must be willing and comfortable learning to drive our 37' Mobile Clinics (training provided by ASPCA)Must provide a valid driver's license upon hireMust pass a motor vehicle history check demonstrating a safe driving historyMust pass a Department of Transportation Medical ExamEducation and Work Experience
High school diploma or GED equivalent requiredMinimum 1 year animal handling in a professional setting preferred, veterinary medical experience preferred
Language:
English (Required)
Bilingual (Spanish, Vietnamese, Mandarin, Cantonese) Strongly Preferred
Compensation and Benefits:
Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.
The target hiring range for this role is $23.85 - $25.29
For more information on our benefits offerings, visit our website.
The Compensation Team will review internal candidates' current compensation, to determine if an offer beyond the target hiring range may be applicable.
Stay Connected - Join Our Talent Community
If you are interested in joining our team but do not see a position listed that fits your experience or interests, please click this link and join our Talent Community to stay connected to future opportunities with the ASPCA.
Qualifications:
Language:English (Required)
Education and Work Experience:GED, High School Diploma (Required)
Our EEO Policy:
The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.
Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
ASPCA is an Equal Opportunity Employer (M/F/D/V).
Who we are:
Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We did. The ASPCA's Community Medicine (CM) team provides expert veterinary care to support the welfare of animals and their people through our stationary and mobile veterinary clinics, serving the most underserved communities in New York, Miami, and Los Angeles. We help pet owners overcome barriers to care, bringing quality services directly to the communities that need us most and partially or fully subsidizing the cost of basic and preventive care. CM treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets' health and wellbeing regardless of their financial circumstances. When you come to work at the ASPCA, you join a team of over 1,000 dedicated colleagues with deep knowledge, skills, and passion for the animals we serve.
What you'll do:
The Senior Veterinary Assistant (SVA) - Mobile Veterinary Services (MVS) is a vital member of our veterinary medical team. The SVA supports two program functions - mobile spay/neuter surgery and mobile primary pet care - for pet cats and dogs at various locations in the Greater Los Angeles Area. The SVA drives the mobile clinic from our logistics center in Paramount to each day's clinic location to meet the rest of the medical team. Throughout the day, SVAs communicate with clients about their pet's care, assist the veterinarian and technician with animal handling, preparing animals for surgery, entering medical records, and monitoring patients while they are under anesthesia. At the end of the clinic day, the SVA helps clean and restock the clinic and then drives it back to Paramount so it is ready for service the following day.
What you'll get:Work/life balance:
paid vacation time to relaxpaid sick time to healten paid holidays to observeplus - paid personal time to celebrate what and when you like
Terrific benefits package: medical, dental, and vision insurance, pre-tax dependent care and health flexible spending accounts (FSAs), 401(k) plan with generous employer contributions beginning after one year of service, employer-paid life and long-term disability insurance and more (note that benefits are reviewed and subject to change annually)Room to grow: the ASPCA has robust professional development programs to help you grow as a medical professionalSupport: we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you onWork Schedule and Location
This is a full-time position, approximately 10 hours a day (including driving time), 4 days a week between Monday through Friday. The position requires flexibility to work occasionally beyond the scheduled work day and Saturdays approximately once per quarter may be required. This position is primarily based at the ASPCA Mobile Clinics throughout the Greater LA area, however, the person in this position may be required to report to our South LA Spay/Neuter Clinic. Assignment to a particular mobile clinic is subject to change based on operational needs.
Responsibilities:
Job Responsibilities include but are not limited to:
Medical (60%)
Care for approximately 25-30 cats and dogs per day in spay/neuter surgery; or 35-40 community catsProvide a safe and compassionate environment for animals in our care, our staff, and for our clients by using low-stress handling techniques during various procedures (examples: exams, treatments, injections, venipuncture, intubation, ear cleaning, nail trimming)Monitor vital signs of sedated and anesthetized patients in pre-operative, operative, and post-operative phasesTake direction regarding medical protocols and animal care from the clinic veterinarian or veterinary technicianOrganize and maintain pre-operative area and operating room for patient anesthesia, surgical preparation and sterilizationEnsure anesthesia machines, pulse oximeters, scales, and other equipment are functional and report equipment that is not working properlyClean, sonicate, pack, and sterilize surgical instruments and endotracheal tubesWork with coworkers to clean and disinfect animal areas and facility while utilizing appropriate personal protective equipmentAssist with patient exams, take medical history, perform diagnostic testing, and prepare medications to go home with the client/patientCustomer Service (30%)
Communicate with all clients in a non-judgmental, effective and professional mannerGreet clients and assist with the intake process, including assisting clients in filling out intake and service documents, flag relevant medical historyCommunicate basic veterinary medical concepts to clients, including, but not limited to vaccine protocols and anesthetic risksExplain information provided by the veterinarian about an animal's condition to clientsOther (10%)
Safely drive and park mobile clinics to and from various locations in Los Angeles CountyOperate and troubleshoot mobile clinic generatorsEnter medical information into digital databases as appropriateRepresent ASPCA in a professional and courteous mannerProvide medical information and representation to other ASPCA departmentsAdhere to all protocols put forth by Occupational Safety and Health Administration (OSHA) and Department of Transportation (DOT)Follow all written and verbally communicated CM Standard Operating ProceduresCollaborate and foster good communication with ASPCA colleaguesParticipate in the training of CM staff by coaching, discussion, and demonstrationAttend staff meetings and training sessionsPerform other duties as assignedExemplifies the ASPCA's Core Values:
Has
Commitment
and dedication to improving the lives of animalsDemonstrates
Ownership
and feels responsible for outcomesBelieves in
Team
- that we are stronger togetherSeeks to
Elevate
others and reimagine what is possibleFocuses on
Impact , specifically making change for animalsQualifications:
Experience using a computer and navigating software applicationsAbility to lift and carry 40-plus pounds repeatedly throughout day with assistanceAbility to work standing for 10 or more hoursFear Free® certification is required within 60 days of hireExcellent customer service skillsAbility to work independently and as part of a teamAbility to work efficiently and calmly under challenging conditionsMust maintain open mind regarding changes and be willing to learn, implement, and teach new protocolsExcellent animal handling skills (cats, dogs)Strong interest in animal welfare and serving underserved communitiesDriving requirements:
Must be willing and comfortable learning to drive our 37' Mobile Clinics (training provided by ASPCA)Must provide a valid driver's license upon hireMust pass a motor vehicle history check demonstrating a safe driving historyMust pass a Department of Transportation Medical ExamEducation and Work Experience
High school diploma or GED equivalent requiredMinimum 1 year animal handling in a professional setting preferred, veterinary medical experience preferred
Language:
English (Required)
Bilingual (Spanish, Vietnamese, Mandarin, Cantonese) Strongly Preferred
Compensation and Benefits:
Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.
The target hiring range for this role is $23.85 - $25.29
For more information on our benefits offerings, visit our website.
The Compensation Team will review internal candidates' current compensation, to determine if an offer beyond the target hiring range may be applicable.
Stay Connected - Join Our Talent Community
If you are interested in joining our team but do not see a position listed that fits your experience or interests, please click this link and join our Talent Community to stay connected to future opportunities with the ASPCA.
Qualifications:
Language:English (Required)
Education and Work Experience:GED, High School Diploma (Required)
Our EEO Policy:
The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.
Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
ASPCA is an Equal Opportunity Employer (M/F/D/V).