OCVIBE
ServiceNow Administrator
OCVIBE, Anaheim, California, United States, 92808
A great experience starts with you!
Join our team to help create and develop the future of live entertainment and sports in Orange County!
Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile.
Mission:
To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions.
Vision:
We will be the social and entertainment center of Orange County - a place where the cultural kaleidoscope of the region converges and connects. Our vibrant, rich collection of experiences will celebrate the diversity of our community.
Values:
Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold
Job Title:ServiceNow Administrator
Pay Details:The annual base salary range for this position in California is $85,000 to $106,000 per year. The starting pay for the successful candidate depends on various job-related factors, including but not limited to the candidate's geographic location, job-related knowledge, skills, experience, education/training, internal value, peer equity, external market demands, and organizational considerations.
The ServiceNow Administrator will be responsible for the overall management, administration, and maintenance of the corporate ServiceNow platform, and all instances included. This role involves collaborating with various IT and business teams to develop and implement solutions that meet business needs.
Responsibilities
Platform ManagementAdminister, configure, coordinate and maintain the ServiceNow platform, including system upgrades, patches, plugins and configuration changesMonitor system performance, troubleshoot issues, and implement optimizations to ensure high availability and performance, including user administration, data management and securityConfiguration and Customization:
Configure ServiceNow applications and modules, including (ITSM) Incident, Problem, Change, Service Catalog, Knowledge, (ITOM) CMDB, Discovery, (ITAM) Hardware and Software Asset Management and (SPM) Strategic Portfolio ManagementAdapt ServiceNow applications and facilitate the rollout of new applications and modulesConfigure User Accounts, Groups and Roles Create custom Roles where necessaryCollaborate with team to develop and maintain Forms, Reports, Views, Workflows, and PortalsDevelop custom ServiceNow applications using ServiceNow Studio and Flow DesignerCreate and maintain scripts for advanced customization and automationCreate and configure Business Rules, UI Policies, UI ActionsUser Support:
Provide training and support to end-users to ensure effective use of the platformConduct training sessions and create documentation to assist users in utilizing the platform effectivelyIntegration and Automation:
Integrate ServiceNow with other enterprise systems and applications using REST/SOAP APIs and other integration tools to ensure seamless data exchangeAutomate routine processes and tasks to improve efficiency and reduce manual effortsData Management and Documentation:
Ensure data integrity by performing regular audits and reconciliationsManage import sets and transform maps to load and update data within the platformMaintain comprehensive documentation for all configurations, processes, and procedures related to the ServiceNow platformCreate, maintain and enhance team Dashboards and reporting, including scheduled reportsSecurity and Compliance:
Implement and maintain security best practices, including access controls, role-based permissions, and data encryptionEnsure that the ServiceNow platform complies with organizational policies, standards, and best practices for security and data protectionContinuous Improvement:
Stay updated with the latest ServiceNow features and best practicesIdentify opportunities for platform enhancements and process improvementsParticipate in the planning and execution of platform upgrades and new releasesSkills
Bachelor's degree in Computer Science, Information Technology, or a related fieldExperience with integration technologies such as REST, SOAP, and LDAPExperience with ServiceNow development using tools like ServiceNow Studio and Flow DesignerExperience with cloud platforms and services preferredCertifications: ServiceNow Certified System Administrator (CSA) preferred; additional certifications such as ITIL Foundation, ServiceNow Certified Implementation Specialist, or ServiceNow Certified Application Developer are preferred3-5 years of experience as a ServiceNow Administrator or in a similar roleStrong knowledge of ServiceNow platform functionalities, including ITSM, ITOM, ITAM, and SPM (Formerly ITBM) modulesStrong knowledge and experience with scripting & automation with the ServiceNow Workflows, Service Catalog, Knowledgebase, and Employee Center ProProficiency in JavaScript, HTML, CSS, and other scripting languages for developing custom solutions within ServiceNowExcellent problem-solving skills and attention to detailStrong communication and interpersonal skillsAble to work independently and as part of a teamAble to adapt well to change and flexible with priorities, or ambiguous demands
Knowledge, Skills, and Experience
Education -
Bachelor's Degree
Experience Required -
3+
This position is on-site.
JM2024
Company:OC Sports & Entertainment, LLC
Our Commitment:
We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
Thanks for your interest in becoming part of ocV!BE!
Join our team to help create and develop the future of live entertainment and sports in Orange County!
Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile.
Mission:
To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions.
Vision:
We will be the social and entertainment center of Orange County - a place where the cultural kaleidoscope of the region converges and connects. Our vibrant, rich collection of experiences will celebrate the diversity of our community.
Values:
Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold
Job Title:ServiceNow Administrator
Pay Details:The annual base salary range for this position in California is $85,000 to $106,000 per year. The starting pay for the successful candidate depends on various job-related factors, including but not limited to the candidate's geographic location, job-related knowledge, skills, experience, education/training, internal value, peer equity, external market demands, and organizational considerations.
The ServiceNow Administrator will be responsible for the overall management, administration, and maintenance of the corporate ServiceNow platform, and all instances included. This role involves collaborating with various IT and business teams to develop and implement solutions that meet business needs.
Responsibilities
Platform ManagementAdminister, configure, coordinate and maintain the ServiceNow platform, including system upgrades, patches, plugins and configuration changesMonitor system performance, troubleshoot issues, and implement optimizations to ensure high availability and performance, including user administration, data management and securityConfiguration and Customization:
Configure ServiceNow applications and modules, including (ITSM) Incident, Problem, Change, Service Catalog, Knowledge, (ITOM) CMDB, Discovery, (ITAM) Hardware and Software Asset Management and (SPM) Strategic Portfolio ManagementAdapt ServiceNow applications and facilitate the rollout of new applications and modulesConfigure User Accounts, Groups and Roles Create custom Roles where necessaryCollaborate with team to develop and maintain Forms, Reports, Views, Workflows, and PortalsDevelop custom ServiceNow applications using ServiceNow Studio and Flow DesignerCreate and maintain scripts for advanced customization and automationCreate and configure Business Rules, UI Policies, UI ActionsUser Support:
Provide training and support to end-users to ensure effective use of the platformConduct training sessions and create documentation to assist users in utilizing the platform effectivelyIntegration and Automation:
Integrate ServiceNow with other enterprise systems and applications using REST/SOAP APIs and other integration tools to ensure seamless data exchangeAutomate routine processes and tasks to improve efficiency and reduce manual effortsData Management and Documentation:
Ensure data integrity by performing regular audits and reconciliationsManage import sets and transform maps to load and update data within the platformMaintain comprehensive documentation for all configurations, processes, and procedures related to the ServiceNow platformCreate, maintain and enhance team Dashboards and reporting, including scheduled reportsSecurity and Compliance:
Implement and maintain security best practices, including access controls, role-based permissions, and data encryptionEnsure that the ServiceNow platform complies with organizational policies, standards, and best practices for security and data protectionContinuous Improvement:
Stay updated with the latest ServiceNow features and best practicesIdentify opportunities for platform enhancements and process improvementsParticipate in the planning and execution of platform upgrades and new releasesSkills
Bachelor's degree in Computer Science, Information Technology, or a related fieldExperience with integration technologies such as REST, SOAP, and LDAPExperience with ServiceNow development using tools like ServiceNow Studio and Flow DesignerExperience with cloud platforms and services preferredCertifications: ServiceNow Certified System Administrator (CSA) preferred; additional certifications such as ITIL Foundation, ServiceNow Certified Implementation Specialist, or ServiceNow Certified Application Developer are preferred3-5 years of experience as a ServiceNow Administrator or in a similar roleStrong knowledge of ServiceNow platform functionalities, including ITSM, ITOM, ITAM, and SPM (Formerly ITBM) modulesStrong knowledge and experience with scripting & automation with the ServiceNow Workflows, Service Catalog, Knowledgebase, and Employee Center ProProficiency in JavaScript, HTML, CSS, and other scripting languages for developing custom solutions within ServiceNowExcellent problem-solving skills and attention to detailStrong communication and interpersonal skillsAble to work independently and as part of a teamAble to adapt well to change and flexible with priorities, or ambiguous demands
Knowledge, Skills, and Experience
Education -
Bachelor's Degree
Experience Required -
3+
This position is on-site.
JM2024
Company:OC Sports & Entertainment, LLC
Our Commitment:
We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
Thanks for your interest in becoming part of ocV!BE!