First Citizens Bank
Senior Manager IT - SRE
First Citizens Bank, Convent Station, New Jersey, us, 07961
Overview
This is a remote role that may only be hired in the following location(s): AZ, NC, NJ or TXSite Reliability Engineering (SRE) at First Citizens combines software and systems engineering to build and manage First Citizens Bank's most critical applications, ensuring they run reliably, efficiently, and at scale. As the leader of the SRE team, you will be the at the forefront of setting the vision and amplifying the culture of SRE to the rest of the organization.Responsibilities
Lead a highly talented team that owns the availability, performance and reliability of customer-facing systemsBuild the roadmap, mission, and strategy for Site Reliability Engineering, supported with clear goals and KPIsOwn SRE processes for SRE Engagement, SLO Management, Observability, Incident Management and other SRE concernsEstablish strong relationships across engineering, operations, support, and product teams to enable Site Reliability efforts and focusCommunicate vision and strategy to executive leaders across the Bank to build support, consensus, and advocacy for the practice
Qualifications
Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineeringPreferred Qualifications6+ years of experience in Software Engineering and/or Site Reliability Engineering background4+ years of experience implementing / following SRE practices4+ years of experience leading SRE teamsExperience with application modernization technologies including Kubernetes, Serverless, Automation, Observability and Developer Operations.Understand performance and availability requirements and have experience working with Software Engineering teams to define deployment, configuration and monitoring requirementsExcellent written and verbal communication skillsAbility to create meaningful metrics and alerting for service health monitoringProficiency driving Root Cause Analyses to meaningful improvementsLeading troubleshooting efforts with production/non-production systemsExcellent problem-solving and communication skills and a sense of ownership.Experience working within a Large Financial Institution (or similarly complex environment)First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits.
This is a remote role that may only be hired in the following location(s): AZ, NC, NJ or TXSite Reliability Engineering (SRE) at First Citizens combines software and systems engineering to build and manage First Citizens Bank's most critical applications, ensuring they run reliably, efficiently, and at scale. As the leader of the SRE team, you will be the at the forefront of setting the vision and amplifying the culture of SRE to the rest of the organization.Responsibilities
Lead a highly talented team that owns the availability, performance and reliability of customer-facing systemsBuild the roadmap, mission, and strategy for Site Reliability Engineering, supported with clear goals and KPIsOwn SRE processes for SRE Engagement, SLO Management, Observability, Incident Management and other SRE concernsEstablish strong relationships across engineering, operations, support, and product teams to enable Site Reliability efforts and focusCommunicate vision and strategy to executive leaders across the Bank to build support, consensus, and advocacy for the practice
Qualifications
Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineeringPreferred Qualifications6+ years of experience in Software Engineering and/or Site Reliability Engineering background4+ years of experience implementing / following SRE practices4+ years of experience leading SRE teamsExperience with application modernization technologies including Kubernetes, Serverless, Automation, Observability and Developer Operations.Understand performance and availability requirements and have experience working with Software Engineering teams to define deployment, configuration and monitoring requirementsExcellent written and verbal communication skillsAbility to create meaningful metrics and alerting for service health monitoringProficiency driving Root Cause Analyses to meaningful improvementsLeading troubleshooting efforts with production/non-production systemsExcellent problem-solving and communication skills and a sense of ownership.Experience working within a Large Financial Institution (or similarly complex environment)First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits.