Lucile Packard Children's Hospital Stanford
CPMV Coordinator - Quality Improvement (1.0 FTE, Days)
Lucile Packard Children's Hospital Stanford, Palo Alto, California, United States, 94306
Administrative Support
1.0 FTE, 8 Hour Day Shift
At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.
Job Summary
This paragraph summarizes the general nature, level and purpose of the job.
The Center for Pediatric and Maternal Value Coordinator is responsible for coordinating all survey site visits from CMS Conditions of Participation, The Joint Commission, the California Department of Public Health and California Children's Services (CCS), Magnet, and any other governing agency. Coordinates survey participation and ensures all aspects of surveys are completed. Provides administrative coordination to the program including scheduling, maintaining calendars, managing traveling arrangements. Coordinates conferences and internal and external events, which includes but is not limited to catering, site and vendor selection.
Essential Functions
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.
Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
Must perform all duties and responsibilities in accordance with the hospital’s policies and procedures, including its Service Standards and its Code of Conduct.
AMINISTRATIVE COORDINATION
Provides administrative coordination to the program such as coordinating work meetings and conferences for staff/management.
Collaborates with Leadership team to track/maintain department projects and to optimize efficient workflows for front office systems.
May assist department hiring manager with on-boarding efforts.
Assists in budget reconciliation for routine administrative expenses.
Processes supply and equipment transactions including purchase orders and requisitions. Reviews invoices to ensure that items are correct in description, quantity, unit price, and total price.
Screens and prioritizes calls and appointments. Relays information to appropriate individuals in a timely manner. Routes inquires to other levels of the organization as appropriate.
Maintains filling system, data base, office supplies, and records for the office.
EVENT PLANNING
Organizes special events and meetings (staff and/or patient focused) including planning, facilitation, and implementation.
Coordinates logistics for hospital wide events by administering vendor contracts and payments, site selections, scheduling, and adhering to set budgets.
Provides onsite event support, registration management, equipment set-up, event parking, etc. May act as informal team leader during events.
Analyzes event operations, including tracking budget, establishing success metrics, and prepares and implements recommendations for improving operating efficiencies within the events.
SURVEY READINESS
Provides administrative support for Survey Operations Team/Command Center during State, CMS and Joint Commission Surveys.
Participates in survey readiness preparation meetings to plan for upcoming annual/tri-annual surveys.
Manages communications for Director, Accreditation & Regulatory Compliance related to survey sessions, daily agendas, invitee lists, room, food logistics, and coordinating conference room availability across all campuses.
Secures daily meal arrangements for the Survey Operations Team and Surveyors for the duration of the survey
Fields last minute requests identified by the Director, Accreditation & Regulatory Compliance or Survey Operations Team Lead(s).
Coordinates all scheduled and unscheduled site visits for governing and quality organizations.
Communicates site visit information to participating departments, units, and stakeholders.
Provides all necessary documentation to representatives during site visits.
Ensures surveys for CPMV are submitted and follows up with participants.
Minimum Qualifications
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Education: High school degree or GED equivalent.
Experience: Five (5) years of experience in a related work area.
License/Certification: None required.
Knowledge, Skills, & Abilities
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.
Knowledge of computer skills; MS Office (Word, Excel, Access, PowerPoint, and Outlook).
Knowledge of word processing, spreadsheet, email, and database software programs
Knowledge of office procedures, equipment, and filing systems.
Knowledge of hospital record keeping systems.
Ability to speak, read, write, and understand effectively at a level appropriate for the job.
Ability to assign and schedule work.
Ability to coordinate complex events.
Ability to function effectively as a team player.
Ability to multi-task and change priorities regularly.
Ability to communicate effectively, both orally and in writing.
Ability to quickly learn department policies, procedures, goals, and services.
Ability to field phone calls and answer questions.
Ability to communicate effectively to achieve and maintain positive working relationships with coworkers.
Ability to learn and interpret hospital policies.
Skills: Organizational and general office skills.
Skills: Customer service.
Physical Requirements and Working Conditions
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
Pay Range
Compensation is based on the level and requirements of the role.
Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.
Typically, new team members join at the minimum to mid salary range.
Minimum to Midpoint Range (1.0 FTE): $99,652.80 - $112,964.80
Equal Opportunity Employer
L ucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance. REQNUMBER: 19779
1.0 FTE, 8 Hour Day Shift
At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.
Job Summary
This paragraph summarizes the general nature, level and purpose of the job.
The Center for Pediatric and Maternal Value Coordinator is responsible for coordinating all survey site visits from CMS Conditions of Participation, The Joint Commission, the California Department of Public Health and California Children's Services (CCS), Magnet, and any other governing agency. Coordinates survey participation and ensures all aspects of surveys are completed. Provides administrative coordination to the program including scheduling, maintaining calendars, managing traveling arrangements. Coordinates conferences and internal and external events, which includes but is not limited to catering, site and vendor selection.
Essential Functions
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.
Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
Must perform all duties and responsibilities in accordance with the hospital’s policies and procedures, including its Service Standards and its Code of Conduct.
AMINISTRATIVE COORDINATION
Provides administrative coordination to the program such as coordinating work meetings and conferences for staff/management.
Collaborates with Leadership team to track/maintain department projects and to optimize efficient workflows for front office systems.
May assist department hiring manager with on-boarding efforts.
Assists in budget reconciliation for routine administrative expenses.
Processes supply and equipment transactions including purchase orders and requisitions. Reviews invoices to ensure that items are correct in description, quantity, unit price, and total price.
Screens and prioritizes calls and appointments. Relays information to appropriate individuals in a timely manner. Routes inquires to other levels of the organization as appropriate.
Maintains filling system, data base, office supplies, and records for the office.
EVENT PLANNING
Organizes special events and meetings (staff and/or patient focused) including planning, facilitation, and implementation.
Coordinates logistics for hospital wide events by administering vendor contracts and payments, site selections, scheduling, and adhering to set budgets.
Provides onsite event support, registration management, equipment set-up, event parking, etc. May act as informal team leader during events.
Analyzes event operations, including tracking budget, establishing success metrics, and prepares and implements recommendations for improving operating efficiencies within the events.
SURVEY READINESS
Provides administrative support for Survey Operations Team/Command Center during State, CMS and Joint Commission Surveys.
Participates in survey readiness preparation meetings to plan for upcoming annual/tri-annual surveys.
Manages communications for Director, Accreditation & Regulatory Compliance related to survey sessions, daily agendas, invitee lists, room, food logistics, and coordinating conference room availability across all campuses.
Secures daily meal arrangements for the Survey Operations Team and Surveyors for the duration of the survey
Fields last minute requests identified by the Director, Accreditation & Regulatory Compliance or Survey Operations Team Lead(s).
Coordinates all scheduled and unscheduled site visits for governing and quality organizations.
Communicates site visit information to participating departments, units, and stakeholders.
Provides all necessary documentation to representatives during site visits.
Ensures surveys for CPMV are submitted and follows up with participants.
Minimum Qualifications
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Education: High school degree or GED equivalent.
Experience: Five (5) years of experience in a related work area.
License/Certification: None required.
Knowledge, Skills, & Abilities
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.
Knowledge of computer skills; MS Office (Word, Excel, Access, PowerPoint, and Outlook).
Knowledge of word processing, spreadsheet, email, and database software programs
Knowledge of office procedures, equipment, and filing systems.
Knowledge of hospital record keeping systems.
Ability to speak, read, write, and understand effectively at a level appropriate for the job.
Ability to assign and schedule work.
Ability to coordinate complex events.
Ability to function effectively as a team player.
Ability to multi-task and change priorities regularly.
Ability to communicate effectively, both orally and in writing.
Ability to quickly learn department policies, procedures, goals, and services.
Ability to field phone calls and answer questions.
Ability to communicate effectively to achieve and maintain positive working relationships with coworkers.
Ability to learn and interpret hospital policies.
Skills: Organizational and general office skills.
Skills: Customer service.
Physical Requirements and Working Conditions
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
Pay Range
Compensation is based on the level and requirements of the role.
Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.
Typically, new team members join at the minimum to mid salary range.
Minimum to Midpoint Range (1.0 FTE): $99,652.80 - $112,964.80
Equal Opportunity Employer
L ucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance. REQNUMBER: 19779